Middlesbrough Council
Middlesbrough House, 50 Corporation Road,
Middlesbrough, TS1 2RH,
United Kingdom
Middlesbrough, TS1 2RH,
United Kingdom
44 16 4272-6004
Government
Middlesbrough Council Technographics
Middlesbrough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Middlesbrough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Middlesbrough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Middlesbrough Council has purchased the following applications: Unit4 Business World for ERP Financial in 2015, Articulate 360 Platform for Learning and Development in 2020, Alteryx One Platform for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Middlesbrough Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Articulate , Alteryx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Middlesbrough Council revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Middlesbrough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Middlesbrough Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | SAP ERP ECC 6.0 | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Middlesbrough Council deployed Unit4 Business World as its ERP Financial platform, replacing SAP ERP ECC 6.0 and procured via the UK Government G-Cloud framework. The decision emphasized subscription-based cloud flexibility and public sector fit, positioning Unit4 Business World to support the council’s drive for modern, efficient financial management across a unitary authority in the Tees Valley region.
The Unit4 Business World implementation delivered unified financial management functionality including general ledger, accounts payable and receivable, procurement, and income management, with most processes used straight out-of-the-box and minimal customization. The deployment emphasized self-service finance workflows, moving day-to-day transactional activity to budget managers for order raising and invoice handling, which the council cited as a primary contributor to increased finance productivity and tighter spend control.
Architecturally the rollout was cloud-first, initially launching Unit4 in the cloud and later migrating to Microsoft Azure Cloud 2.0 to enhance resilience and performance. The Unit4 platform was integrated with a Proactis invoice capture solution to automate conversion of paper and PDF invoices into electronic records, validate invoices against purchase orders and supplier data, and attach invoice images to transactional records for matching and approval.
Governance and rollout were tightly coordinated, with Unit4 Professional Services working with the council to meet an aggressive seven month implementation schedule, delivering the program on time and on budget. Operational changes included devolved procurement accountability to line managers, centralized monitoring by the finance team, and standardized processes that facilitated knowledge sharing with neighboring councils using the same Unit4 platform.
Reported benefits from the implementation included increased finance management efficiency, streamlined and integrated Proactis invoice capture processing, and improved ability to provide actionable financial insight to decision makers. The council noted that the subscription cloud model and intuitive Unit4 Business World functionality supported rapid time to value while maintaining strategic financial oversight.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Articulate | Legacy | Articulate 360 Platform | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Middlesbrough Council implemented Articulate 360 Platform to support Learning and Development across its Organizational Development and management training programs. The implementation centered on in-house content authoring and delivery, with Articulate 360 Platform and Storyline 360 used to build interactive e-learning modules for a virtual Management Development Programme.
Articulate 360 Platform deployments focused on course authoring, interactive scenario-based modules, and packaged publish outputs for internal distribution, aligning with standard Learning and Development content workflows. Storyline 360 was specifically used to develop e-learning that underpinned the council Values in Management behaviour and to create materials for manager-led development sessions.
The Articulate 360 Platform initiative ran alongside a TalogyTech 360 Feedback project covering circa 180 employees, with the two efforts coordinated to reinforce the same behavioral frameworks. Operational coverage included the OD function, HR-facing management cohorts, and cross-functional teams, with content aimed at manager development and team-level OD initiatives linked to Insights profiles.
Governance and rollout were led by an OD Business Partner, who from June 2021 managed the 360 feedback roll-out, coached managers on interpreting feedback reports, and worked with external partners to deliver virtual programme content. The council maintained a manager-focused governance approach, embedding interpretive guidance and facilitation to ensure learning content supported practical behaviour change.
The implementation emphasized internal capability to author and iterate Learning and Development content using Articulate 360 Platform and Storyline 360 while coordinating with TalogyTech-driven feedback to support embedding the Values. The combined program supported manager development and organizational development activities without introducing named platform replacements or quantified outcome claims.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alteryx | Legacy | Alteryx One Platform | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Middlesbrough Council implemented Alteryx One Platform for Analytics and BI. The implementation centralized ETL, data modeling, cleansing, and predictive analytics capabilities using Alteryx One Platform alongside Power BI for reporting and visualization.
The deployment emphasized functional modules for data ingestion and ETL, data modelling and cleansing, and machine learning workflows including regression and decision tree techniques. Alteryx One Platform was used to construct repeatable ETL pipelines and analytic workflows, while Power BI consumed prepared datasets for executive and operational dashboards.
Integrations focused on multiple internal data sources and council records as input to the Alteryx ETL layer, with outputs published to Power BI for presentation to senior leadership. The scope of delivery covered BI development projects and analytics reporting for council stakeholders, with the analytics business partner role driving scoping, planning, and delivery of projects based on customer requirements.
Governance and process changes were formalized through process mapping, creation of Alteryx and Power BI technical and training guides, and training and mentoring of team members. Delivery followed agile practices for digital analytics reporting, with emphasis on translating customer requirements into technical requirements and managing end to end project delivery.
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Middlesbrough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Middlesbrough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Middlesbrough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Middlesbrough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Middlesbrough Council Technographics
Middlesbrough Council is a Government organization based in United Kingdom,
with around 2100 employees and annual revenues of $150.0 million.
Middlesbrough Council operates a diverse technology stack with applications such as
Unit4 Business World, Articulate 360 Platform and Alteryx One Platform,
covering areas like ERP Financial, Learning and Development and Analytics and BI.
Middlesbrough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Articulate and Alteryx.
Middlesbrough Council recently adopted applications including
Voicescape Collections in 2022, Cisco Unified Communications Manager in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Middlesbrough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Middlesbrough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Middlesbrough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.