Oklahoma City, 73118, OK,
United States
MidFirst Bank Technographics
MidFirst Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MidFirst Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 MidFirst Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MidFirst Bank has purchased the following applications: Bright Choices Exchange for Benefits Administration in 2012, FIS Core Banking for Core Banking in 2015, Decisions IPA Platform for Intelligent Process Automation in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MidFirst Bank is running and its propensity to invest more and deepen its relationship with Liazon Corporation , Dayforce , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MidFirst Bank revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MidFirst Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MidFirst Bank Tech Stack and Enterprise Applications
MidFirst Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liazon Corporation | Legacy | Bright Choices Exchange | Benefits Administration | HCM | n/a | 2012 | 2013 |
In 2012 MidFirst Bank implemented Bright Choices Exchange as its Benefits Administration platform. The deployment served the bank of approximately 3,000 employees in the United States and centralized enrollment and benefits lifecycle management for group medical, flexible spending accounts, dental, vision, accident, cancer insurance, supplemental life and disability benefits.
Bright Choices Exchange was configured to support core enrollment workflows, including new hire enrollment, annual open enrollment, and life event changes, and to manage benefits communications and employee-facing enrollment assistance. The implementation included billing reconciliation and vendor payment workflows executed monthly, and operational controls for carrier issue resolution and benefits record maintenance.
Operational integrations included synchronization with the bank’s DayForce human resources system and the payroll environment to ensure correct premium deduction updates and change propagation. COBRA administration was managed through coordination with a third-party COBRA Administrator, and carrier interactions were embedded in the vendor reconciliation and billing processes.
Governance and process changes emphasized centralized benefits administration under a dedicated benefits coordinator function, standardized monthly reconciliation and carrier dispute workflows, and employee support mechanisms including new hire orientations and an online new hire orientation course. Bright Choices Exchange served as the primary Benefits Administration system for enrollment orchestration, billing reconciliation, carrier coordination, and payroll deduction governance.
|
|
|
|
|
Core HR | HCM |
|
2012 | 2013 |
|
|
|
|
|
Payroll | HCM |
|
2012 | 2013 |
|
|
|
|
|
Recruiting | HCM |
|
2006 | 2006 |
|
|
|
|
|
Time and Attendance | HCM |
|
2010 | 2011 |
|
MidFirst Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Core Banking | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, MidFirst Bank implemented FIS Core Banking, deploying the Core Banking application to centralize deposit processing and system services. FIS Core Banking serves as the central ledger and transaction processing platform for deposit products, item processing and imaging workflows.
Operational deployment centered on the Print, Item Processing, Lockbox and System Services departments, with a Bank Operations Manager overseeing daily operations and a 35 person team. Operational responsibilities included managing the configuration of deposit control to ensure deposit products were appropriately defined to meet regulatory requirements, and overseeing FIS Imaging user support for software and hardware on a daily basis. The team maintained strict data flow schedules and managed print and lockbox processing to preserve settlement timing.
Key functional modules implemented comprised deposit control configuration, item processing modules, lockbox transaction processing and imaging integration, aligned with Core Banking functional workflows. Configuration work emphasized product definition, control enforcement and routing rules that embed regulatory settings and schedule driven settlement. The Bank Operations Manager participated in new software release rollouts and project changes that impacted deposit operations.
Governance focused on daily control adherence, scheduled data flows and participation in business continuity and disaster recovery exercises to validate operational resilience. Vendor management was executed for services affecting department functions, addressing pricing, quality and service oversight. Ongoing operational activity included identifying data workflow inefficiencies and providing recommendations for procedural and configuration improvements.
|
|
|
|
|
Digital Banking | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Loan Origination System (LOS) | ERP Services and Operations |
|
2018 | 2018 |
|
MidFirst Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Decisions | Legacy | Decisions IPA Platform | Intelligent Process Automation | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 MidFirst Bank deployed the Decisions IPA Platform to operationalize Intelligent Process Automation for its lending operations. The implementation targets lending and loan origination workflows in the United States, with an explicit focus on accelerating product launches and improving regulatory responsiveness cited in the vendor profile.
The Decisions IPA Platform configuration emphasizes decision modeling and workflow orchestration, combining business rules, case management style process automation, and document generation capabilities typical of Intelligent Process Automation. The platform was used to codify lending logic and automate repeatable tasks across product configuration and loan processing, with Decisions IPA Platform serving as the central automation layer.
Operational coverage centers on lending operations, product and portfolio teams, and compliance functions, aligning process automation with loan lifecycle activities and product launch pipelines. Deployment appears structured to provide reusable process templates and configurable business rules to reduce technology burden on engineering teams while streamlining change for regulatory responses.
Governance practices inferred from the implementation profile include business rule ownership residing with lending and compliance stakeholders, and an automation change control pipeline to manage updates to loan origination workflows. The vendor profile explicitly notes outcomes of faster product launches and a reduced technology burden following the Decisions IPA Platform deployment.
|
MidFirst Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2015 | 2015 |
|
MidFirst Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
MidFirst Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
MidFirst Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
MidFirst Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
MidFirst Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at MidFirst Bank
Apps Being Evaluated by MidFirst Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-13 | MidFirst Bank | Evaluated | Adobe Systems | Adobe WorkFront | Business Process Management | ERP Services and Operations |
| 2026-01-22 | MidFirst Bank | Evaluated | MeridianLink | MeridianLink Consumer (ex LoansPQ) | Loan Management | ERP Services and Operations |
| 2025-10-22 | MidFirst Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2025-09-12 | MidFirst Bank | Evaluated |
|
|
Digital Banking | ERP Services and Operations |
| 2024-09-12 | MidFirst Bank | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2024-08-22 | MidFirst Bank | Evaluated |
|
|
Project Portfolio Management | PPM |