AI Buyer Insights:

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

Mittera
Location
5085 NE 17th St,
Des Moines, 50313, IA,
United States
Website
https://www.mittera.com/
Phone
1 515-343-5359
Artw industry
Professional Services
Employee
Revenue

Mittera Technographics

Mittera Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mittera and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Mittera employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mittera has purchased the following applications: Microsoft 365 for Collaboration in 2015, Quadient Inspire Platform for Customer Experience in 2014, Freshservice for IT Service Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mittera is running and its propensity to invest more and deepen its relationship with Microsoft , Quadient , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mittera revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mittera intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mittera Tech Stack and Enterprise Applications

Mittera Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Mittera implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the core collaboration and productivity stack for the 700 employee professional services firm, positioning Microsoft 365 to support messaging, document collaboration and project delivery workflows. The implementation centered on Exchange Online for enterprise messaging, SharePoint Online for intranet and document management, OneDrive for personal file synchronization, Microsoft Teams for real time collaboration and Office desktop and web apps for productivity. Configuration included tenant level administration, cloud identity and single sign on, mailbox and document governance, and role based access controls to support project teams and client facing delivery. Public site metadata indicates Microsoft 365 is referenced on Mittera's website, corroborating an organization wide cloud tenancy. Operational coverage targeted core business functions including IT, delivery, HR and administrative teams, with centralized administration and policy enforcement implemented through the Microsoft 365 admin plane, and governance focused on provisioning workflows, access lifecycle management and content retention policies to align collaboration practices across client engagements.
Mittera CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quadient Legacy Quadient Inspire Platform Customer Experience CRM n/a 2014 2014
In 2014, Mittera implemented Quadient Inspire Platform as a centralized document composition and customer communications engine within its Customer Experience toolkit. The implementation created complex multi-layered VDP logic in Quadient Inspire Platform to support variable data printing and conditional document assembly for client-facing deliverables. Deployment emphasized a centralized composition and output orchestration architecture that consolidated template management and automated rendering workflows across deliverable types. Configuration work concentrated on document composition modules, template libraries, rules-based VDP configuration, conditional rendering, and output routing, reflecting common Customer Experience functional capabilities. Operational coverage focused on marketing communications, client reporting, and engagement documentation within Mittera's professional services operations. Governance introduced template version control, approval workflows, and standardized delivery rules to manage variable content and maintain consistency.
Mittera ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2016 2016
In 2016, Mittera implemented Freshservice for IT Service Management. The Freshservice application is used on their website to surface a web based self service portal and ticketing interface that centralizes incident intake for the organization. The deployment leverages core IT Service Management capabilities including incident management, service catalog, knowledge base, workflow automation, and asset tracking to support IT and operations functions across the 700 employee firm. Implementation emphasized web form capture and ticket lifecycle orchestration, with configured routing and escalation rules aligned to service desk procedures. Governance work centered on defining service request types, request fulfillment workflows, and knowledge publication controls to operationalize Freshservice across internal support teams.
Mittera IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Mittera

First Name Last Name Title Function Department Email Phone
Controller Director Finance
Show All Contacts

Apps Being Evaluated by Mittera Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mittera IT executives and key decision makers. This section highlights Mittera's latest recorded technology evaluations, including ShipBob for Shipping Management on 2025-12-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mittera digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-12-04 Mittera Evaluated ShipBob ShipBob Shipping Management eCommerce
FAQ - APPS RUN THE WORLD Mittera Technographics
Mittera is a Professional Services organization based in United States, with around 700 employees and annual revenues of $170.0 million.
Mittera operates a diverse technology stack with applications such as Microsoft 365, Quadient Inspire Platform and Freshservice, covering areas like Collaboration, Customer Experience and IT Service Management.
Mittera has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Quadient and Freshworks.
Mittera recently adopted applications including Amazon EC2 in 2020, Amazon CloudFront in 2018 and Freshservice in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mittera’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mittera’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mittera technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.