Rosebery, 2018, NSW,
Australia
Mosaic Brands Technographics
Mosaic Brands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mosaic Brands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Mosaic Brands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mosaic Brands has purchased the following applications: Ascender Preceda for Core HR in 2017, SAP Emarsys Personalization for Personalization and Product Recommendations in 2019, SAP Emarsys for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mosaic Brands is running and its propensity to invest more and deepen its relationship with Ascender , PeopleScout , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mosaic Brands revenues, which have grown to $323.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mosaic Brands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mosaic Brands Tech Stack and Enterprise Applications
Mosaic Brands HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Mosaic Brands implemented Ascender Preceda to support Core HR payroll and workforce administration across its retail operations. The deployment targeted payroll and workforce administration for the group's employee population of approximately 4000 in Australia.
Ascender Preceda was configured to deliver Online Wages (Preceda), employee master data management, payroll calculation and payslip generation, reflecting standard Core HR functional workflows. Configuration emphasis included pay rule setup, payroll calendar management and compliance controls aligned with Australian payroll requirements. The implementation used Ascender Preceda as the primary payroll engine and employee record store for the group.
Operational scope covered HR and payroll departments across the Mosaic Brands portfolio, with system access supporting centralized payroll operations and employee self-service for wage information. The deployment leveraged Preceda's online wages capability alongside payroll lifecycle management and employee record workflows to support distributed HR users in stores and corporate offices. Governance focused on payroll process standardization and configuration control to manage pay rules and payroll schedules across the business.
Ascender Preceda served as Mosaic Brands' Core HR payroll platform, providing online wages functionality and ongoing payroll operations for the organization. Implementation details center on in-application payroll modules, payroll configuration, and administrative access models used by HR and payroll teams.
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2014 | 2015 |
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Mosaic Brands eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys Personalization | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Mosaic Brands implemented SAP Emarsys Personalization. The SAP Emarsys Personalization deployment addresses Personalization and Product Recommendations on Mosaic Brands' ecommerce websites in Australia and is instrumented with ScarabResearch for on site behavioral data capture.
The implementation leverages category aligned capabilities typical of Personalization and Product Recommendations, including real time recommendation engines, profile driven audience segmentation, rule based merchandising controls, and onsite content personalization to surface product suggestions and tailored content. Configuration focused on recommendation placement across category pages and product detail pages, with personalization rules and business logic managed through the Emarsys console by marketing and ecommerce merchandising teams.
Technically the solution integrates ScarabResearch to feed session and behavioral signals into Emarsys for real time decisioning, aligning the web data layer with Emarsys ingestion endpoints. Operational coverage centers on the web commerce channel, with centralized ecommerce and marketing functions responsible for campaign orchestration, rule tuning, and audience management rather than extensive back office system integration.
Governance emphasized marketing led workflows and merchandising approval gates, with configuration lifecycle handled through established Emarsys administrative controls and ongoing tuning of personalization rules. The narrative describes a web first personalization architecture where SAP Emarsys Personalization provides recommendation orchestration, audience segmentation, and onsite personalization for Mosaic Brands retail operations.
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Mosaic Brands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Mosaic Brands implemented SAP Emarsys. The deployment uses Emarsys eMarketing Suite on the Mosaic Brands website and aligns with the Customer Engagement category to support e-commerce marketing and site level customer engagement.
The SAP Emarsys implementation focuses on core Customer Engagement capabilities, including campaign orchestration, email marketing, on site messaging, segmentation, and personalization to drive brand portfolio promotions and lifecycle campaigns. The configuration centralizes campaign management and audience segmentation for Mosaic Brands marketing and e-commerce teams, with the Emarsys eMarketing Suite integrated into website flows to enable behavior triggered messaging and on site engagement.
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Mosaic Brands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Mosaic Brands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Mosaic Brands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mosaic Brands
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Apps Being Evaluated by Mosaic Brands Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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