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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

MSG Group - Dominos Pizza franchise Tech Stack and Enterprise Applications

MSG Group - Dominos Pizza franchise ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Business Cloud X3 (ex Sage ERP X3) ERP Financial ERP n/a 2016 2017
In 2016, MSG Group - Dominos Pizza franchise implemented Sage Business Cloud X3 (ex Sage ERP X3) to establish a unified ERP Financial platform for core finance functions. The deployment was led by an accounts payable lead who directed configuration and rollout activities, aligning the system with franchise financial control requirements in the United Kingdom. Sage Business Cloud X3 was configured to address ERP Financial functionality including accounts payable workflows, general ledger configuration, purchasing and purchase order matching, fixed asset tracking, and financial reporting. Implementation work centered on invoice processing automation, approval routing and segregation of duties controls, supplier master data setup, and period close orchestration, reflecting typical ERP Financial functional scope. Governance and operational ownership were anchored in finance, with the AP lead responsible for configuration validation, user acceptance testing, cutover coordination, and establishing ongoing approval and reconciliation policies. Training and staged onboarding were applied to finance and accounts payable teams to operationalize system workflows across franchise sites in the UK, while change control and configuration documentation were maintained to support ongoing financial governance.
ERP Financial ERP 2013 2013
Expense Management ERP 2017 2017
MSG Group - Dominos Pizza franchise ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House POS Point Of Sale ERP Services and Operations n/a 2016 2016
In 2016, MSG Group - Dominos Pizza franchise deployed an In-House POS in the Point Of Sale category to centralize store-level order intake and transaction processing. The In-House POS serves as the central hub for store operations across the United Kingdom franchise network and enforces corporate menu and pricing controls while supporting franchise owner operations. The In-House POS implementation includes core modules for rapid order entry and item customization, integrated payment processing for credit and debit cards, mobile payments and gift cards, inventory management with automatic stock adjustments, customer data and order history to support loyalty and online ordering, and reporting and analytics covering sales and labor. The system also contains kitchen-facing capabilities referenced as make line ticketing and order tracking, plus dispatch functionality to coordinate store fulfillment and delivery workflows. Integrations are centered on synchronized menu and pricing data, payment processing endpoints and online ordering channels, with customer loyalty and order history shared between storefronts and corporate systems. The physical footprint combines front-of-house terminals, card readers and receipt printers to support two-way display and rapid checkout, and links those devices into the store network to drive kitchen and dispatch processes. Operational governance implemented role-based access for store staff and managers, centralized control of menu and pricing updates, and standardized workflows for order queuing, kitchen ticketing, inventory reorder alerts and dispatch coordination. The In-House POS functions as the principal Point Of Sale application for MSG Group - Dominos Pizza franchise, consolidating orders, payments, inventory and customer records to support store, kitchen and delivery business functions.
MSG Group - Dominos Pizza franchise eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
commercetools In-House eCommerce commercetools Commerce eCommerce eCommerce n/a 2022 2022
In 2022, Domino's Pizza UK and Ireland Ltd migrated its online storefront from an in-house eCommerce solution to commercetools Commerce. The project established commercetools Commerce as the central eCommerce platform for online ordering and catalog management across the UK and Ireland operations. The implementation focused on standard eCommerce functional areas including product catalog and pricing, cart and checkout flows, order management, promotions, and API-first storefront capabilities typical of commercetools Commerce. Low level designs were produced to define domain models and API contracts, and proof of concept work validated data synchronization approaches between the existing systems and the new platform. A key technical integration implemented during the engagement was a data sync pipeline from Microsoft SQL Server into commercetools, validated by proof of concept work. Operational coverage targeted the Domino's Pizza UK and Ireland business units with impacts on online ordering, IT delivery, and store fulfillment workflows tied to the new commerce APIs. Valtech provided technical delivery and the engagement was led by a Software Architect and Tech Lead working remotely from June 2022 to December 2022. Responsibilities included low level design, writing user stories, technical leadership for an eight developer delivery team, and delivering the SQL Server to commercetools integration proof of concept.
Personalization and Product Recommendations eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2020 2020
MSG Group - Dominos Pizza franchise CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement, Customer Loyalty CRM 2018 2018
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Sales Automation CRM 2020 2020

IT Decision Makers and Key Stakeholders at MSG Group - Dominos Pizza franchise

First Name Last Name Title Function Department Email Phone
Finance Manager Manager Finance
Senior Finance Manager Manager Finance
Group CIO CXO Finance
Head of International Finance Director Finance
Head of International IT Director Finance
Senior CRM Manager (Lifecycle Marketing and Loyalty) Manager Customer Service
Pricing and promotions manager Manager Marketing
Senior CRM Technology Manager Manager Customer Service
Head of CRM Director Customer Service
Head of Marketing, Head of CRM Digital Marketing Director Marketing

Apps Being Evaluated by MSG Group - Dominos Pizza franchise Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MSG Group - Dominos Pizza franchise IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MSG Group - Dominos Pizza franchise digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD MSG Group - Dominos Pizza franchise Technographics
MSG Group - Dominos Pizza franchise is a Retail organization based in United Kingdom, with around 5000 employees and annual revenues of $750.0 million.
MSG Group - Dominos Pizza franchise operates a diverse technology stack with applications such as Sage Business Cloud X3 (ex Sage ERP X3), In-House POS and commercetools Commerce, covering areas like ERP Financial, Point Of Sale and eCommerce.
MSG Group - Dominos Pizza franchise has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, In-House Applications and commercetools.
MSG Group - Dominos Pizza franchise recently adopted applications including commercetools Commerce in 2022, Salesforce Marketing Cloud in 2021 and Yieldify in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates MSG Group - Dominos Pizza franchise’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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