Milton Keynes, MK6 4BB,
United Kingdom
MSG Group - Dominos Pizza franchise Technographics
MSG Group - Dominos Pizza franchise Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MSG Group - Dominos Pizza franchise and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 MSG Group - Dominos Pizza franchise employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MSG Group - Dominos Pizza franchise has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, In-House POS for Point Of Sale in 2016, commercetools Commerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MSG Group - Dominos Pizza franchise is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MSG Group - Dominos Pizza franchise revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MSG Group - Dominos Pizza franchise intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MSG Group - Dominos Pizza franchise Tech Stack and Enterprise Applications
MSG Group - Dominos Pizza franchise ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, MSG Group - Dominos Pizza franchise implemented Sage Business Cloud X3 (ex Sage ERP X3) to establish a unified ERP Financial platform for core finance functions. The deployment was led by an accounts payable lead who directed configuration and rollout activities, aligning the system with franchise financial control requirements in the United Kingdom.
Sage Business Cloud X3 was configured to address ERP Financial functionality including accounts payable workflows, general ledger configuration, purchasing and purchase order matching, fixed asset tracking, and financial reporting. Implementation work centered on invoice processing automation, approval routing and segregation of duties controls, supplier master data setup, and period close orchestration, reflecting typical ERP Financial functional scope.
Governance and operational ownership were anchored in finance, with the AP lead responsible for configuration validation, user acceptance testing, cutover coordination, and establishing ongoing approval and reconciliation policies. Training and staged onboarding were applied to finance and accounts payable teams to operationalize system workflows across franchise sites in the UK, while change control and configuration documentation were maintained to support ongoing financial governance.
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ERP Financial | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2017 | 2017 |
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MSG Group - Dominos Pizza franchise ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, MSG Group - Dominos Pizza franchise deployed an In-House POS in the Point Of Sale category to centralize store-level order intake and transaction processing. The In-House POS serves as the central hub for store operations across the United Kingdom franchise network and enforces corporate menu and pricing controls while supporting franchise owner operations.
The In-House POS implementation includes core modules for rapid order entry and item customization, integrated payment processing for credit and debit cards, mobile payments and gift cards, inventory management with automatic stock adjustments, customer data and order history to support loyalty and online ordering, and reporting and analytics covering sales and labor. The system also contains kitchen-facing capabilities referenced as make line ticketing and order tracking, plus dispatch functionality to coordinate store fulfillment and delivery workflows.
Integrations are centered on synchronized menu and pricing data, payment processing endpoints and online ordering channels, with customer loyalty and order history shared between storefronts and corporate systems. The physical footprint combines front-of-house terminals, card readers and receipt printers to support two-way display and rapid checkout, and links those devices into the store network to drive kitchen and dispatch processes.
Operational governance implemented role-based access for store staff and managers, centralized control of menu and pricing updates, and standardized workflows for order queuing, kitchen ticketing, inventory reorder alerts and dispatch coordination. The In-House POS functions as the principal Point Of Sale application for MSG Group - Dominos Pizza franchise, consolidating orders, payments, inventory and customer records to support store, kitchen and delivery business functions.
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MSG Group - Dominos Pizza franchise eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| commercetools | In-House eCommerce | commercetools Commerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Domino's Pizza UK and Ireland Ltd migrated its online storefront from an in-house eCommerce solution to commercetools Commerce. The project established commercetools Commerce as the central eCommerce platform for online ordering and catalog management across the UK and Ireland operations.
The implementation focused on standard eCommerce functional areas including product catalog and pricing, cart and checkout flows, order management, promotions, and API-first storefront capabilities typical of commercetools Commerce. Low level designs were produced to define domain models and API contracts, and proof of concept work validated data synchronization approaches between the existing systems and the new platform.
A key technical integration implemented during the engagement was a data sync pipeline from Microsoft SQL Server into commercetools, validated by proof of concept work. Operational coverage targeted the Domino's Pizza UK and Ireland business units with impacts on online ordering, IT delivery, and store fulfillment workflows tied to the new commerce APIs.
Valtech provided technical delivery and the engagement was led by a Software Architect and Tech Lead working remotely from June 2022 to December 2022. Responsibilities included low level design, writing user stories, technical leadership for an eight developer delivery team, and delivering the SQL Server to commercetools integration proof of concept.
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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MSG Group - Dominos Pizza franchise CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MSG Group - Dominos Pizza franchise
Apps Being Evaluated by MSG Group - Dominos Pizza franchise Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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