MTC Australia
Suite 1, Level 5, 91 George Street, Parramatta,
Sydney, 2150, NSW,
Australia
Sydney, 2150, NSW,
Australia
61 13 0026-1167
Non Profit
MTC Australia Technographics
MTC Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MTC Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 MTC Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MTC Australia has purchased the following applications: TechnologyOne ERP for ERP Financial in 2020, Ascender PeopleStreme Learning and Development for Learning and Development in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MTC Australia is running and its propensity to invest more and deepen its relationship with TechnologyOne , The Access Group , Ascender or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MTC Australia revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MTC Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MTC Australia Tech Stack and Enterprise Applications
MTC Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 MTC Australia implemented TechnologyOne ERP as its ERP Financial platform. The deployment centralized core financial management for this 450 employee Australian non profit and the TechnologyOne ERP instance is surfaced on the organisation website. This implementation established a single financial application to support accounting, reporting and budget management across operating departments.
Configuration concentrated on finance-oriented modules such as general ledger, accounts payable, accounts receivable, budgeting and statutory financial reporting consistent with ERP Financial functionality. Operational coverage included accounting teams and finance process owners across the organisation, with governance changes to standardize chart of accounts, approval workflows and periodic reconciliation processes. TechnologyOne ERP was positioned as the authoritative source for transactional finance data and public evidence of the deployment appears on the MTC Australia website.
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ERP Financial | ERP |
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2012 | 2012 |
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MTC Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender PeopleStreme Learning and Development | Learning and Development | HCM | n/a | 2014 | 2014 |
In 2014, MTC Australia deployed Ascender PeopleStreme Learning and Development in the Learning and Development category as part of a broader PeopleStreme HCM suite. The PeopleStreme solution won a competitive tender because evaluators found the products intuitive and robust and valued an integrated suite that spans the entire HCM lifecycle. Performance Management, Learning & Development, eRecruitment and WelcomeStreme were licensed in 2013 and formed the core modules that defined the implementation scope. Ascender PeopleStreme Learning and Development was implemented as the learning management component alongside performance and recruitment modules to create unified talent workflows.
The deployment used a simultaneous licensing and rollout approach, bringing HR, talent and recruitment functions into scope for a coordinated program. Functional focus included centralized learning management, course assignment and tracking, alignment of development plans with performance management, and onboarding via WelcomeStreme, enabling end to end talent lifecycle orchestration across PeopleStreme modules. Governance and rollout were organized around a single program cadence, reflecting Kalena Jefferson's view that licensing and implementing the full suite at once enabled MTC to affect a large amount of positive change quickly. Ascender PeopleStreme Learning and Development was positioned as the L&D hub within MTC's integrated HCM architecture.
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2019 | 2019 |
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MTC Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, MTC Australia deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment is categorized as Chatbots and Conversational AI and focuses on web-based client engagement using real-time agent-assisted messaging.
The implementation embeds a cloud-hosted Salesforce Chat web widget on the site, routing inbound web conversations into the Salesforce agent console and persisting session transcripts within the Salesforce environment. Functional capabilities implemented include live chat messaging, agent presence and routing, transcript capture, and chat session management consistent with Chatbots and Conversational AI workflows. Operational responsibility is centered with client services and communications teams, and governance emphasizes chat session handling and transcript retention policies within the Salesforce application.
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MTC Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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MTC Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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MTC Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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MTC Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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MTC Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MTC Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager People & Culture | Manager | HR | |
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People & Culture Business Partner | Manager | HR | |
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Payroll & Systems Manager | Manager | IT | |
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Group Controller | Director | Finance | |
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Group Accountant | Manager | Finance | |
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General Manager - People & Culture | Manager | HR | |
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Payroll & Systems Manager | Manager | IT | |
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Acting Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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People and Culture Business Partner | Manager | HR | |
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Learning and Development Business Partner | Manager | HR | |
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People and Culture Business Partner | Manager | HR | |
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Apps Being Evaluated by MTC Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MTC Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MTC Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MTC Australia Technographics
MTC Australia is a Non Profit organization based in Australia,
with around 450 employees and annual revenues of $41.0 million.
MTC Australia operates a diverse technology stack with applications such as
TechnologyOne ERP, Ascender PeopleStreme Learning and Development and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
MTC Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Ascender and Salesforce.
MTC Australia recently adopted applications including
TechnologyOne ERP in 2020, Salesforce Chat (formerly Salesforce Live Agent) in 2020 and Acquia Campaign Studio (ex Mautic) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MTC Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MTC Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MTC Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.