Multilaser Industrial
Av. Brigadeiro Faria Lima, nº 1811 12º andar Jardim America,
Sao Paulo, 01452-001, SP,
Brazil
Sao Paulo, 01452-001, SP,
Brazil
55 11 3198 0004
Professional Services
Multilaser Industrial Technographics
Multilaser Industrial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Multilaser Industrial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Multilaser Industrial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multilaser Industrial has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, VTEX eCommerce for eCommerce in 2022, aftersale for Returns Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multilaser Industrial is running and its propensity to invest more and deepen its relationship with Google , VTEX , SmartHint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multilaser Industrial revenues, which have grown to $824.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multilaser Industrial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Multilaser Industrial Tech Stack and Enterprise Applications
Multilaser Industrial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Multilaser Industrial implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The company references Google Workspace components on its public website, indicating adoption for corporate productivity and team collaboration.
The Google Workspace deployment centers on Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar and Google Meet, with the Google Admin console and Groups used for tenant and user management. These modules provide email, shared storage, real-time co-authoring, scheduling, and video conferencing capabilities aligned to standard Collaboration workflows. Google Workspace (Formerly Google G-Suite) is positioned as the primary collaboration layer supporting document lifecycle and internal communications.
Operational coverage aligns to Multilaser Industrial's corporate and product teams in Brazil, supporting business functions such as engineering collaboration, corporate communications, and administrative operations. Governance is implemented through platform native controls including account provisioning, role based access via Groups, and centralized domain management in the Admin console. The configuration reflects a cloud native collaboration posture consistent with the Collaboration category.
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Multilaser Industrial eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VTEX | Legacy | VTEX eCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Multilaser Industrial deployed VTEX eCommerce on its public website. Multilaser Industrial uses VTEX eCommerce as its eCommerce platform to power online sales, catalog management, and customer-facing merchandising.
The implementation emphasizes standard VTEX eCommerce functional areas, including storefront and catalog modules, checkout and order orchestration, a promotions engine, and content management for product pages. Functional workflows implemented cover product catalog curation and SKU management, pricing and promotions configuration, checkout processing, and order orchestration across the digital storefront.
Deployment is delivered as a cloud-native SaaS commerce platform that runs the public website and inbound online orders. Operational ownership is centered in eCommerce, marketing, operations, and customer service teams to govern catalog updates, promotion lifecycles, content publishing, and order fulfillment workflows.
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Multilaser Industrial SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| aftersale | Legacy | aftersale | Returns Management | SCM | n/a | 2022 | 2022 |
In 2022, Multilaser Industrial implemented aftersale to provide Returns Management capabilities on its public website. The deployment embedded the aftersale application into the company storefront to support customer-initiated returns, web-based return initiation, and status tracking workflows. The rollout targets the e-commerce and customer service functions within Multilaser Industrial, providing a customer-facing intake channel for returns and a centralized authorization engine. aftersale is positioned as the primary returns intake tool for Brazil-facing sales channels.
Configuration emphasized core Returns Management capabilities common to the category, including RMA issuance, customer self-service return portals, automated return authorization workflows, and return tracking visibility. The implementation captures structured return reason and product condition data to standardize disposition decisions and to route returns into existing fulfillment and service processes. Integration points explicitly include embedding aftersale on the Multilaser website to enable web-based label generation and storefront status updates within the returns workflow.
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Multilaser Industrial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Multilaser Industrial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Multilaser Industrial PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2022 | 2022 |
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Multilaser Industrial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Multilaser Industrial
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Multilaser Industrial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Multilaser Industrial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Multilaser Industrial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Multilaser Industrial Technographics
Multilaser Industrial is a Professional Services organization based in Brazil,
with around 5000 employees and annual revenues of $824.5 million.
Multilaser Industrial operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), VTEX eCommerce and aftersale,
covering areas like Collaboration, eCommerce and Returns Management.
Multilaser Industrial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, VTEX and aftersale.
Multilaser Industrial recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2022, VTEX eCommerce in 2022 and SmartHint in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Multilaser Industrial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Multilaser Industrial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Multilaser Industrial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.