Marlton, 8053, NJ,
United States
National Integrity Title Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by National Integrity Title and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 National Integrity Title employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Integrity Title has purchased the following applications: Workplace HCM Payroll for Payroll in 2024, Alanna.ai ChatBot for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Integrity Title is running and its propensity to invest more and deepen its relationship with Workplace HCM , Alanna.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Integrity Title revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Integrity Title intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workplace HCM | Legacy | Workplace HCM Payroll | Payroll | HCM | n/a | 2024 | 2024 |
In 2024, National Integrity Title engaged Workplace HCM to perform FLSA salary-threshold analysis and employee compensation planning in New Jersey. The engagement enabled the company to estimate labor costs, avoid FLSA penalties, and communicate compensation changes with minimal disruption. As part of that work, Workplace HCM Payroll was applied to align payroll configuration and processing with updated classification rules and salary thresholds, reflecting the compensation decisions made during the project.
The implementation emphasized Payroll category capabilities, including compliance rule configuration, salary-threshold enforcement, payroll calculation, and pay processing aligned with HR compensation workflows. Operational coverage centered on HR and payroll functions for employees in New Jersey, with governance focused on compensation planning, FLSA compliance verification, and coordinated employee communications to minimize operational disruption. The case study highlights how compensation planning and compliance analysis were instrumented through the payroll module to operationalize classification and pay changes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alanna.ai | Legacy | Alanna.ai ChatBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 National Integrity Title implemented Alanna.ai ChatBot. The deployment embeds Alanna.ai ChatBot on the public website and positions the application as the customer-facing conversational layer for title insurance inquiries and client intake.
The Alanna.ai ChatBot implementation emphasizes conversational FAQ capabilities and natural language understanding for intent classification, configured to capture contact information and qualify basic requests. Functional configuration includes conversational content authoring, session persistence for multi-step intake, and scripted escalation to human staff through the website contact channel.
Architecturally the deployment is front-end centric, embedded within the company website code base to handle real-time customer interactions, consistent with the Chatbots and Conversational AI category. Operational coverage targets customer service and lead qualification workflows that feed downstream title and escrow operations without disclosed backend system integrations.
Governance and rollout appear oriented to iterative tuning of conversational scripts and content updates, with centralized ownership by internal web or operations stakeholders. For a 50-person firm the implementation pattern aligns with a single-site web deployment model and ongoing maintenance focused on domain-specific language and compliance for title insurance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Video Editing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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