NBCUniversal
Rockefeller Plaza,
New York, 10112, NY,
United States
New York, 10112, NY,
United States
1 212-664-4444
Media
NBCUniversal Technographics
NBCUniversal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NBCUniversal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 NBCUniversal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NBCUniversal has purchased the following applications: FIS GETPAID for AR Automation in 1999, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2019, Exterro Zapproved ZDiscovery for Legal Practice Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NBCUniversal is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NBCUniversal revenues, which have grown to $39.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NBCUniversal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NBCUniversal Tech Stack and Enterprise Applications
NBCUniversal ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 1999 | 1999 |
In 1999 NBCUniversal implemented FIS GETPAID as an AR Automation solution to centralize Accounts Receivable and Collections for its Recreation Group accounting operations. The deployment was aligned with a departmental structure that managed up to 7 direct and up to 38 indirect reports, covering Financial Statement Analysis, Financial Reporting, Accounts Receivable, Credit and Collection, Cash Control, Real Estate Accounting and Vault Operations.
The FIS GETPAID implementation focused on collection management and automated credit and collection workflows, with configuration work to support cash control and receivables reporting. Enhancements were delivered to the GetPAID Collection Management Software to improve ticketing coordination and streamline collections processes, and process reengineering reduced manual touch points across billing and cash application activities.
Integrations were implemented with SAP and the VGS ticketing system to synchronize transactional AR data and case management events, enabling reconciled customer balances and coordinated collection actions between systems. Operational coverage spanned departmental accounting functions within the Recreation Group and extended to offshore service delivery after role transfers were coordinated.
Governance and rollout were led by an internal project manager who directed system upgrades and process changes, coordinated the transfer of six full time job duties to offshore vendors, and orchestrated process streamlining across accounting operations. System upgrades and process changes produced documented outcomes including over $500K in cost savings from the upgrades and over $300K in labor cost savings from the offshore transfers, while materially improving collection efficiency through the FIS GETPAID AR Automation implementation.
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ERP Financial | ERP |
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2011 | 2011 |
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ERP Financial | ERP |
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2021 | 2022 |
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Expense Management | ERP |
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2011 | 2011 |
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NBCUniversal HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, NBCUniversal deployed Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System to support enterprise recruiting and talent acquisition. The implementation placed Infinite BrassRing on the NBCUniversal careers website to manage job posting, candidate intake, and public job search functionality.
The deployment leveraged standard Applicant Tracking System capabilities including requisition management, job posting and publishing, candidate application intake, applicant tracking, interview scheduling, configurable hiring workflows, and offer management. Configuration work emphasized a branded candidate portal, workflow configuration for recruiter and hiring manager roles, and role based access controls for hiring governance.
Operational ownership is centered with NBCUniversal talent acquisition and recruiting teams across the company, using Infinite BrassRing to centralize applicant data and standardize hiring processes. Governance and process controls include configurable approval routing and recruiter workflow orchestration to enforce consistent requisition to hire procedures, while the system remains externally available via the careers site for candidate self service.
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BackGround Screening | HCM |
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2019 | 2019 |
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BackGround Screening | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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NBCUniversal ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exterro | Legacy | Exterro Zapproved ZDiscovery | Legal Practice Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 NBCUniversal implemented Exterro Zapproved ZDiscovery within its Legal Practice Management environment. The deployment targeted NBCUniversal’s corporate Legal organization and adjacent corporate records and sourcing functions to centralize e-discovery intake, hold management and matter intake workflows across the enterprise.
The implementation configured core Legal Practice Management capabilities common to e-discovery platforms, including legal hold orchestration, matter and custodian intake, evidence collection and review orchestration, and case-level workflow management. Exterro Zapproved ZDiscovery was brought into NBCUniversal’s established application provisioning pipeline, leveraging automated ServiceNow-driven provisioning and post-build application configuration processes used for cloud and platform packages.
Operational governance for the Exterro Zapproved ZDiscovery rollout aligned with existing software license governance and legal hold notification controls maintained by NBCUniversal’s corporate applications teams. The initiative was organized to integrate with enterprise authentication and records workflows, standardize matter onboarding and legal hold timing, and sit alongside the company’s broader legal document and records management programs.
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2011 | 2011 |
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NBCUniversal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AI Video and Voice Generator | AI-Powered Application |
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2021 | 2021 |
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NBCUniversal Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2021 | 2022 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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NBCUniversal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2016 | 2016 |
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NBCUniversal Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2012 | 2012 |
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Video Editing | Content Management |
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2018 | 2018 |
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NBCUniversal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2012 | 2012 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2016 | 2016 |
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NBCUniversal EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2017 | 2017 |
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NBCUniversal TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2010 | 2010 |
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Treasury Management | TRM |
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2020 | 2020 |
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NBCUniversal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2014 | 2014 |
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NBCUniversal CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2018 |
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IT Decision Makers and Key Stakeholders at NBCUniversal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NBCUniversal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NBCUniversal IT executives and key decision makers. This section highlights NBCUniversal's latest recorded technology evaluations, including Apollo.io for Marketing Automation, Sales Engagement on 2026-02-09, SAP SuccessFactors Employee Central Payroll for Payroll on 2026-01-27, and Flexential Cloud for Application Hosting and Computing Services on 2025-11-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NBCUniversal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NBCUniversal Technographics
NBCUniversal is a Media organization based in United States,
with around 35000 employees and annual revenues of $39.20 billion.
NBCUniversal operates a diverse technology stack with applications such as
FIS GETPAID, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Exterro Zapproved ZDiscovery,
covering areas like AR Automation, Applicant Tracking System and Legal Practice Management.
NBCUniversal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Infinite Computer Solutions and Exterro.
NBCUniversal recently adopted applications including
commercetools Commerce in 2024, MRI-Simmons in 2024 and Rokt Catalog in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NBCUniversal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NBCUniversal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NBCUniversal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.