Sao Paulo, 04719-002,
Brazil
NET Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NET and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 NET employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NET has purchased the following applications: MFM Intersic for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NET is running and its propensity to invest more and deepen its relationship with MFM Tecnologia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NET revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NET intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MFM Tecnologia | Legacy | MFM Intersic | CRM | CRM | n/a | 2013 | 2013 |
In 2013 NET deployed MFM Intersic to support debt-recovery and collections operations in Brazil, implementing MFM Intersic as a CRM platform focused on delinquent account negotiation and recovery workflows. The deployment centralized collections case management for NET, aligning the MFM Intersic CRM with operational teams responsible for recovering overdue customer accounts and managing negotiation outcomes.
MFM Intersic was configured to support collections-specific CRM capabilities, including account segmentation, contact and negotiation history, workflow orchestration for staged recovery actions, and collections tracking to manage delinquent customer accounts. Operational scope covered NETs collections and customer care functions across Brazil, and the engagement is reported to have helped MFM retain NET as a major customer during a key growth period, reflecting a long term commercial relationship tied to collections effectiveness.
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