List of MFM Intersic Customers
São Paulo, 04304-000,
Brazil
Since 2010, our global team of researchers has been studying MFM Intersic customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MFM Intersic for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MFM Intersic for CRM include: Banco Pan, a Brazil based Banking and Financial Services organisation with 2743 employees and revenues of $3.40 billion, NET, a Brazil based Communications organisation with 2200 employees and revenues of $550.0 million, Jequiti Cosmeticos, a Brazil based Retail organisation with 3000 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using MFM Intersic, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MFM Intersic customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco Pan | Banking and Financial Services | 2743 | $3.4B | Brazil | MFM Tecnologia | MFM Intersic | CRM | 2018 | n/a |
In 2018, Banco Pan implemented MFM Intersic in a CRM deployment to operationalize digital negotiation and collections capabilities across its recovery operations in Brazil. The deployment aligned MFM Intersic with MFM’s digital negotiation and collections platforms to automate debtor self-service negotiations and to speed recovery, as reported in vendor and news coverage.
Implementation focused on the MFM Intersic product family, with inferred module usage including Intersic and Negocia Fácil to support online renegotiation workflows, configurable negotiation rules, self-service debtor portals, and payment arrangement management. Configuration emphasis was on negotiation automation and collections workflow orchestration, consistent with CRM-oriented customer engagement and case management capabilities.
Operational coverage centered on Banco Pan’s collections and recovery business functions in Brazil, integrating the digital negotiation front end with internal collections workflows and customer contact channels. The deployment supported digital self-service negotiation journeys for debtors, increasing the proportion of renegotiations completed online according to reported customer listings.
Governance and process changes emphasized centralized control of negotiation rules and oversight by collections operations, with rollout driven by debt recovery priorities and digital collections adoption. Outcomes reported in vendor and press mentions include increased online renegotiations and accelerated recovery activity, reflecting the CRM-led automation of debtor negotiation and self-service channels.
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Jequiti Cosmeticos | Retail | 3000 | $30M | Brazil | MFM Tecnologia | MFM Intersic | CRM | 2018 | n/a |
In 2018 Jequiti Cosmeticos implemented MFM Intersic as a CRM to manage receivables and automate negotiations with delinquent customers across Brazil. The deployment is cited in MFM materials as part of the vendor's digital collection and CRM offering and positions MFM Intersic alongside the Negocia Fácil negotiation channel in the vendor's client list for Brazil. This implementation centrally supports collections and finance teams at Jequiti, delivering a vendor configured platform for customer debt negotiation workflows and receivables oversight.
Functional modules attributed to MFM Intersic in vendor and press descriptions include receivables management, automated negotiation workflows, payment plan orchestration and digital collection communication templates, reflecting CRM category capabilities. Operational coverage is focused on customer debt negotiation and collections operations within Jequiti, with configuration emphasis on automated negotiation rules and white label negotiation channel provisioning. Governance and process standardization for collections workflows were a focal point in rollout communications, aligning finance and customer service stakeholders around automated negotiation procedures. Vendor positioning describes the solution as intended to raise recovery rates and provide white label negotiation channels, and Jequiti appears in MFM client citations as a brand using these digital collection CRM offerings.
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NET | Communications | 2200 | $550M | Brazil | MFM Tecnologia | MFM Intersic | CRM | 2013 | n/a |
In 2013 NET deployed MFM Intersic to support debt-recovery and collections operations in Brazil, implementing MFM Intersic as a CRM platform focused on delinquent account negotiation and recovery workflows. The deployment centralized collections case management for NET, aligning the MFM Intersic CRM with operational teams responsible for recovering overdue customer accounts and managing negotiation outcomes.
MFM Intersic was configured to support collections-specific CRM capabilities, including account segmentation, contact and negotiation history, workflow orchestration for staged recovery actions, and collections tracking to manage delinquent customer accounts. Operational scope covered NETs collections and customer care functions across Brazil, and the engagement is reported to have helped MFM retain NET as a major customer during a key growth period, reflecting a long term commercial relationship tied to collections effectiveness.
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