Netsmart Technologies
4950 College Blvd,
Overland Park, 66211, KS,
United States
Overland Park, 66211, KS,
United States
1 800-842-1973
Professional Services
Netsmart Technologies Technographics
Netsmart Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Netsmart Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Netsmart Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Netsmart Technologies has purchased the following applications: Sage Intacct for ERP Financial in 2018, LinkedIn Learning Career Hub for Learning and Development, Succession and Leadership Planning, Skills Intelligence in 2025, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Netsmart Technologies is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Netsmart Technologies revenues, which have grown to $630.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Netsmart Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Netsmart Technologies Tech Stack and Enterprise Applications
Netsmart Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Netsmart Technologies implemented Sage Intacct, an ERP Financial application, to support corporate finance and accounting operations. The deployment is publicly referenced on the company website, indicating an active production use of Sage Intacct within Netsmart Technologies.
The Sage Intacct implementation centers on core ERP Financial capabilities, with configuration aligned to typical cloud native SaaS financial management patterns. Functional coverage emphasizes general ledger, accounts payable, accounts receivable, multi entity consolidation, revenue accounting and financial reporting, supported by automated transaction processing and role based access controls. Governance changes accompanying the rollout focused on standardized month end close workflows, approval routing for payables and receivables, and centralized financial reporting to unify corporate accounting practices.
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Netsmart Technologies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | LinkedIn Learning Career Hub | Learning and Development, Succession and Leadership Planning, Skills Intelligence | HCM | n/a | 2025 | 2025 |
In 2025, Netsmart Technologies implemented LinkedIn Learning Career Hub as a charter customer to scale personalized career development and embed skills intelligence across its talent architecture. The deployment is an HR and L&D initiative in the United States, designed to support Learning and Development,Succession and Leadership Planning,Skills Intelligence and to accelerate internal mobility and retention objectives.
Netsmart configured LinkedIn Learning Career Hub to surface personalized career pathways, skills profiles, competency mapping, and learning recommendations aligned with role-based progression. Module usage is inferred from LinkedIn’s announcement naming Netsmart as a charter customer, indicating adoption of the platform capabilities for skills assessment, curated learning paths, and career hub self-service for employees.
Operational coverage centers on HR and L&D teams across the United States, with the Career Hub feeding skills intelligence into talent architecture and internal mobility workflows. The implementation emphasizes integration of skills data into career planning and succession processes, aligning learning signals with talent mobility and role competency frameworks without naming specific upstream systems.
Governance is positioned under central HR leadership to codify skills taxonomies, standardize career pathways, and manage phased rollout as a charter customer initiative. The stated aim is to apply real-time skills intelligence and scale personalized career development to improve retention and internal mobility, with ongoing adoption focused on career pathway and skills-driven workflows.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Netsmart Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Netsmart Technologies deployed Drift AI Chatbot on its website. Drift AI Chatbot, classified under Chatbots and Conversational AI, was implemented to deliver web-based conversational engagement and initial lead qualification for visitors to the corporate site. The deployment positions Drift AI Chatbot as the primary conversational interface connecting website traffic with Netsmart's sales and support intake processes.
Configuration focused on conversational playbooks, automated response flows, and a web-embedded chat widget to capture visitor intent, provide contextual guidance, and arrange follow-up interactions, consistent with Chatbots and Conversational AI functional patterns. Operational ownership is aligned with marketing and customer support functions, enabling the chatbot to instrument front-line digital engagement and route qualified inquiries into downstream sales and service workflows. This narrative captures the Netsmart Technologies Drift AI Chatbot Chatbots and Conversational AI relationship, where the application supports website-based customer engagement and lead management.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Netsmart Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Netsmart Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Netsmart Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Netsmart Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Netsmart Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Netsmart Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Netsmart Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Manager, Talent Acquisition | Manager | HR | |
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Senior Technical Recruiter/Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Lead Talent Acquisition Partner | Manager | HR | |
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Apps Being Evaluated by Netsmart Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Netsmart Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Netsmart Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Netsmart Technologies Technographics
Netsmart Technologies is a Professional Services organization based in United States,
with around 2600 employees and annual revenues of $630.0 million.
Netsmart Technologies operates a diverse technology stack with applications such as
Sage Intacct, LinkedIn Learning Career Hub and Drift AI Chatbot,
covering areas like ERP Financial, Learning and Development, Succession and Leadership Planning, Skills Intelligence and Chatbots and Conversational AI.
Netsmart Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and Drift.
Netsmart Technologies recently adopted applications including
LinkedIn Learning Career Hub in 2025, Workday Recruiting in 2021 and Terminus Chat Experiences in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Netsmart Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Netsmart Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Netsmart Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.