Newegg
17560 Rowland Street,
City of Industry, 91748, CA,
United States
City of Industry, 91748, CA,
United States
1 847-295-7000
Retail
Newegg Technographics
Newegg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Newegg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2205 Newegg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Newegg has purchased the following applications: SAP Business One for ERP Financial in 2017, GumGum for Artificial Intelligence Marketing in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Newegg is running and its propensity to invest more and deepen its relationship with SAP , Rokt , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Newegg revenues, which have grown to $2.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Newegg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Newegg Tech Stack and Enterprise Applications
Newegg ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Newegg implemented SAP Business One as its ERP Financial application. SAP Business One was deployed to centralize core finance functions and to serve revenue accounting and accounts receivable teams within the finance organization.
The SAP Business One implementation covered standard ERP Financial modules including general ledger, accounts receivable, billing and payment application workflows, multi currency transaction handling, deferred payment account processing, and month end journal entry controls. Staff used SAP Business One to record and track accuracy of journal entries and the general ledger, to generate receipts reports, and to execute month end recording and payment applications for deferred payment accounts.
Operational coverage extended across United States and Canada business-to-business operations and supported billing for more than 500 American and Canadian business and merchant accounts. The deployment integrated transaction reconciliation with bank statements in USD and CAD and supported payment and refund workflows tied to credit cards, foreign currency transactions, gift cards, Apple Pay, eBay, and PayPal, along with processing of checks, ACH, wires, and Canadian EFT. Governance controls emphasized approval of refunds, auditing support through variance tracking and adjustment entries, and planning and design work for Canada B2B operations.
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Payment Processing | ERP |
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2024 | 2024 |
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Newegg AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Newegg implemented GumGum on its website. GumGum, an Artificial Intelligence Marketing application, was embedded to provide on-site contextual advertising and programmatic audience engagement capabilities directly within Newegg.com.
The deployment focused on category-aligned capabilities such as contextual intelligence for ad placement, programmatic decisioning and bidding, creative optimization, and audience segmentation to support display and native advertising workflows. Configuration centered on client side site integration and tag-based instrumentation to enable real-time ad selection and creative rendering alongside product detail and category pages, with the GumGum application managing model-driven targeting and campaign controls.
Operational ownership landed in marketing and e-commerce functions, with governance implemented through tag management and campaign approval workflows to control on-site inventory and messaging. The integration of GumGum into Newegg.com positioned the GumGum application to feed campaign-level telemetry and contextual signals into Neweggs advertising operations, supporting ongoing campaign orchestration and measurement within the retailer's digital advertising stack.
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Newegg Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Newegg implemented Microsoft 365. The deployment uses Microsoft 365 in the Collaboration category to provide enterprise email, real time teamwork, and document management, and Microsoft 365 is referenced on Newegg's website. Newegg Microsoft 365 Collaboration supports corporate communications and productivity across the organization.
The implementation leverages core Microsoft 365 capabilities including Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and the Office productivity suite for authoring and coauthoring. Configuration centers on tenant level administration, mailbox provisioning, Teams governance, SharePoint site collections, and OneDrive personal storage to enable standard collaboration workflows for content lifecycle and coauthoring.
Operational governance is delivered through centralized tenant administration, role based provisioning, and policy controls for information protection and access management, aligning collaboration workflows with corporate compliance needs. The visible use of Microsoft 365 on Newegg's website indicates the application is woven into web facing assets and corporate collaboration tooling, while supporting internal communication and document management functions.
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Newegg eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Newegg SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2019 | 2019 |
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Newegg CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2007 | 2007 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Newegg TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Newegg PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Newegg IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Newegg CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Newegg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Revenue Accountant/Accounts Receivable | Manager | Finance | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Accounts Receivable Accountant | Manager | Finance | |
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Apps Being Evaluated by Newegg Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Newegg IT executives and key decision makers. This section highlights Newegg's latest recorded technology evaluations, including Source Defense Platform for Secure Web Gateways (SWG) on 2025-03-27 and Genesys PureCloud Platform for Call Center, Customer Experience on 2025-02-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Newegg digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-27 | Newegg | Evaluated | Source Defense | Source Defense Platform | Secure Web Gateways (SWG) | CyberSecurity |
| 2025-02-12 | Newegg | Evaluated | Genesys | Genesys PureCloud Platform | Call Center, Customer Experience | CRM |
FAQ - APPS RUN THE WORLD Newegg Technographics
Newegg is a Retail organization based in United States,
with around 2205 employees and annual revenues of $2.38 billion.
Newegg operates a diverse technology stack with applications such as
SAP Business One, GumGum and Microsoft 365,
covering areas like ERP Financial, Artificial Intelligence Marketing and Collaboration.
Newegg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, GumGum and Microsoft.
Newegg recently adopted applications including
Rokt Pay+ in 2024, Kibo Unified Commerce in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Newegg’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Newegg’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Newegg technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.