Tokyo, 100-8116,
Japan
Nippon Telegraph and Telephone Technographics
Nippon Telegraph and Telephone Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nippon Telegraph and Telephone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 338467 Nippon Telegraph and Telephone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nippon Telegraph and Telephone has purchased the following applications: In-House ATS for Applicant Tracking System in 2010, Salesforce Service Cloud for Customer Support in 2015, Imperva CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nippon Telegraph and Telephone is running and its propensity to invest more and deepen its relationship with In-House Applications , Salesforce , Imperva or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nippon Telegraph and Telephone revenues, which have grown to $86.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nippon Telegraph and Telephone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nippon Telegraph and Telephone Tech Stack and Enterprise Applications
Nippon Telegraph and Telephone HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2010 | 2010 |
In 2010, Nippon Telegraph and Telephone implemented the In-House ATS Applicant Tracking System on its corporate careers website. The In-House ATS was positioned to centralize external candidate intake and to serve the recruiting function for the enterprise.
Configuration of the In-House ATS covered job requisition publishing, resume parsing and candidate profile management, structured screening workflows, interview scheduling, and offer management. The deployment emphasized configurable approval flows, role based access for recruiters and hiring managers, and automated candidate status transitions to support end to end talent acquisition processes.
The In-House ATS was integrated with the public website to display openings and capture applications, enabling direct routing of candidate records into talent acquisition queues. Operational ownership and day to day usage rested with corporate HR and talent acquisition teams, with handoffs to downstream HR systems for onboarding and personnel records.
Governance centered on standardized requisition approval and interview coordination processes, with HR operations managing configuration and compliance controls to maintain consistent candidate data. The rollout prioritized embedding the In-House ATS into career site workflows and centralizing candidate intake for recruiting teams across corporate functions.
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Nippon Telegraph and Telephone CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Salesforce Sales Cloud | Salesforce Service Cloud | Customer Support | CRM | Direct from vendor | 2015 | 2015 |
In 2015, Nippon Telegraph and Telephone implemented Salesforce Service Cloud for Customer Support. The deployment was provisioned as a cloud SaaS instance, delivered direct from the vendor, and targeted centralization of customer support operations across the enterprise.
The implementation of Salesforce Service Cloud included standard service modules such as case management, the Service Cloud console, knowledge base management, omni-channel routing, and SLA tracking. Configuration work focused on service process automation, role-based agent desktops, and knowledge curation to support contact center and field service workflows.
Integrations were anchored to the existing Salesforce Sales Cloud environment, preserving a unified account and contact model and enabling case to opportunity linkages and shared customer context. Data synchronization and record-level visibility were implemented to ensure support agents and sales teams worked from the same CRM records.
Governance and process changes were introduced to align case routing, escalation rules, and service-level governance with operational support teams, with the vendor leading implementation and rollout activities. The project emphasized structured configuration over custom replatforming, leveraging Salesforce Service Cloud capabilities to standardize support workflows.
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Nippon Telegraph and Telephone IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Imperva | Legacy | Imperva CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
In 2018, Nippon Telegraph and Telephone implemented Imperva CDN for delivery of web content on its public site ntt.co.jp. The deployment uses Incapsula CDN on their website, and the Imperva CDN implementation is recorded as the application in use. Imperva CDN is classified as a Content Delivery Network and is applied to public web properties for content distribution.
The implementation aligns with standard Content Delivery Network capabilities, including edge caching, global content delivery, TLS termination, and DDoS mitigation to support site performance and availability. Operational coverage is focused on public-facing web traffic and application delivery workflows, with governance and operational responsibility concentrated in web operations and security functions. The narrative centers on Imperva CDN as the delivery and protection layer for Nippon Telegraph and Telephone web properties rather than detailing named backend integrations.
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Nippon Telegraph and Telephone CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Nippon Telegraph and Telephone
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Nippon Telegraph and Telephone Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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