Northeastern University
360 Huntington Ave,
Boston, 2115, MA,
United States
Boston, 2115, MA,
United States
1 617-373-4701
Education
Northeastern University Technographics
Northeastern University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Northeastern University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Northeastern University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Northeastern University has purchased the following applications: Workday Financial Management for ERP Financial in 2022, Workday Absence Management for Absence and Leave Management in 2021, Ellucian Banner ERP for Education ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Northeastern University is running and its propensity to invest more and deepen its relationship with Workday , Digication , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Northeastern University revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Northeastern University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Northeastern University Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Northeastern University implemented Workday Financial Management as its ERP Financial platform to support Finance functional teams and faculty leaders across the institution. The deployment was positioned as a finance-led initiative with an emphasis on enterprise training, change management, and operational readiness for a university environment of approximately 2000 employees.
Workday Financial Management was configured to address core ERP Financial workflows, aligning standard capabilities such as general ledger, accounts payable, procurement, expense management and financial reporting with university-specific finance processes. Training planning and curriculum development formed a central configuration activity, with a calendar of events, role-based learning paths, and materials created to reflect finance business rules and approval workflows in the new application.
Integrations and operational coverage included coordination with the learning management system for course delivery, a Train the Trainer program to extend reach into departmental finance teams, and ongoing collaboration with the university Change Management team. The program engaged an external consulting firm for implementation support, and training leadership monitored twice yearly Workday upgrades to identify functional impacts and generate corresponding training updates.
Governance and rollout were structured around a centralized training office led by a Senior Training Specialist, who managed training logistics, content production, facilitation both in person and virtually, and tracking of training progress with mitigation strategies for adoption gaps. A focus on improving overall Workday user adoption globally was explicit, with responsibilities spanning executive support, end user help materials, and continuous refinement of system help text and process documentation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | WorkForce Absence and Leave | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, Northeastern University deployed Workday Absence Management to centralize leave and time-off processes. The implementation replaced WorkForce Absence and Leave and is cataloged under the Absence and Leave Management category. The deployment targets US and Canadian employees across employee types and is accessible through the university HR service portal.
Workday Absence Management at Northeastern University is configured to support standard absence workflows including submitting paid time off requests, checking absence balances, and routing approvals to managers. The implementation is documented with knowledge base articles, notably KB000018762 How to Manage Time Away Request Paid Time Off, KB000018482 How to Check Your Absence Balance, and KB000018760 How to Submit Time hours in Workday using Workday Timesheet, which links absence processes to time reporting for hourly, non-exempt, and temporary non-student employees. The application operates alongside Workday Timesheet functionality and is surfaced through the service portal article KB000420107.
Operational governance includes HR maintenance of knowledge articles, with the cited article revised by Chernikova, Darya and noted as updated 3 days ago, showing 98 views and an average rating of 5 out of 5 stars. Facilities employees are instructed to work with their managers on policies and procedures for tracking time, while students are directed to the Student Employment Office at 175 Richards Hall, via email SEO@northeastern.edu, or at https://studentemployment.neu.edu for time reporting assistance. The configuration emphasizes role differentiated workflows for salaried staff, hourly non-exempt workers, facilities personnel, and student populations within the Absence and Leave Management framework.
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Benefits Administration | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time Clock (Hardware) | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2021 | 2021 |
Ellucian Banner ERP was in place at Northeastern University in 2021. Ellucian Banner ERP is the university's Education ERP and student information system, serving as the system of record for core administrative functions and departmental reporting.
Northeastern uses Ellucian Banner ERP to manage student information, finance, and advancement functions, with reporting tools administered by the owning departments. Banner's human resources functions were replaced by Workday in December 2021, shifting HR transactions and recordkeeping to Workday as the HR system of record. Configuration and access to Banner modules and reporting are controlled by departmental owners and aligned to role based access tied to job function and approval requirements.
Banner is operated alongside ServiceNow, Workday, Salesforce, and myMarketplace, and the university documentation notes integration points between Banner and Salesforce for cross platform workflows. ServiceNow is the service management platform for access requests and for managing incidents, requests, changes, demands, projects, and agile stories, and Banner access requests are routed to the department responsible for each Banner function. Operational coverage explicitly includes the Registrar's Office, Finance, and University Advancement and is intended for faculty and staff users.
Governance requires a valid Northeastern account, job function based approval, and departmental oversight for provisioning Banner access and reporting privileges. Procurement Services administers myMarketplace access and departmental units manage any costs associated with Banner access, while Salesforce single view accounts carry a monthly fee managed through central licensing. Change control and service management workflows use ServiceNow for request submission, assignment, and resolution, with departmental approvers executing provisioning decisions for Ellucian Banner ERP.
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Student Information | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Northeastern University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Northeastern University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northeastern University IT executives and key decision makers. This section highlights Northeastern University's latest recorded technology evaluations, including ADP Payroll for Payroll on 2026-03-11, Arize Platform for AI Model Deployment and Monitoring on 2026-03-06, and Klaviyo for Marketing Automation on 2026-02-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northeastern University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Northeastern University Technographics
Northeastern University is a Education organization based in United States,
with around 2000 employees and annual revenues of $500.0 million.
Northeastern University operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and Ellucian Banner ERP,
covering areas like ERP Financial, Absence and Leave Management and Education ERP.
Northeastern University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Ellucian.
Northeastern University recently adopted applications including
Palantir Foundry in 2024, Crisis24 Risk Management Platform in 2024 and Workday Financial Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northeastern University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Northeastern University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Northeastern University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.