Sydney, 2000, NSW,
Australia
NSW Treasury Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Treasury and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 NSW Treasury employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Treasury has purchased the following applications: SAP SuccessFactors Offboarding for Offboarding in 2015, Oracle Hyperion for EPM in 2019, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Treasury is running and its propensity to invest more and deepen its relationship with SAP , Oracle , ReconArt or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Treasury revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Treasury intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle JD Edwards EnterpriseOne | SAP SuccessFactors Offboarding | Offboarding | HCM | n/a | 2015 | 2015 |
In 2015, NSW Treasury implemented SAP SuccessFactors Offboarding to centralize offboarding and onboarding system management, transitioning offboarding capabilities from Oracle JD Edwards EnterpriseOne. The deployment sought to formalize exit workflows and maintain accurate employee master profiles through the SAP SuccessFactors Offboarding application, supporting HR offboarding and onboarding business functions.
Configuration and technical work focused on organizational management data and extract automation. Implementation activities included maintaining HCMS extracts from SAP GUI, configuring org management data structures within SuccessFactors, and authoring SAP HR Query routines, while Spinifex was used in Treasury operational cluster processes.
Integrations tied SAP SuccessFactors Offboarding to SAP GUI based HR extracts and supported ESS and MSS interfaces to ensure profile synchronization across HR components. System management responsibilities were held by a subject matter expert for SAP GUI ESS and MSS together with the Treasury GEN Cluster Lead, who maintained extract schedules and query configurations.
Governance emphasized centralized ownership of HCMS extracts, controlled changes to SAP HR Query configurations, and procedural alignment between HR and payroll reporting workflows. Ongoing operations center on system management of SAP SuccessFactors for onboarding and offboarding and ensuring accurate employee profile maintenance via the established HCMS extract and Spinifex procedures.
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Onboarding | HCM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2019 | 2019 |
In 2019 NSW Treasury enhanced its Final Budget Proposal, Maintain Capital Project, and Budget Change Journal systems using Oracle Hyperion within its EPM environment. The engagement ran from January 2019 to March 2019 and functioned as a cross-functional testing and implementation support effort between IT and business stakeholders.
The work mapped explicitly to EPM functional workflows for budget submission, budget change journaling, and capital project maintenance, with Oracle Hyperion serving as the EPM engine and Prime Portal used for submission and review interfaces. Testing deliverables included preparation of the test plan and scenarios, updating test cases to capture missed functionality, engaging SMEs for scenario review, coordinating UAT execution with business users, raising defects, managing defect triage, retesting fixes, and producing daily test progress reports and a formal test completion report.
Governance and operational coverage emphasized structured collaboration between IT development teams and business SMEs, using defect triage and regular reporting to control rollouts and acceptance. NSW Treasury Oracle Hyperion EPM supported finance and budgeting business functions through integrated submission and approval workflows, with testing governance and UAT as the primary mechanisms to drive rollout readiness.
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, NSW Treasury deployed New Relic APM on its public website. New Relic APM, classified under Application Performance Management, is instrumented to capture application transactions and response time profiles for the web properties operated by the agency.
The implementation centers on application-level instrumentation and telemetry aggregation, using New Relic APM capabilities such as transaction tracing, error analytics, application metrics, and dashboarding to surface performance hotspots. Configuration work focused on custom transaction naming, capture of slow traces, and baseline application metrics to support ongoing visibility into web application performance.
Instrumentation is implemented via agents embedded in the web application stack, streaming telemetry to New Relic APM for centralized analysis. Operational coverage targets the public-facing web platform managed by NSW Treasury, with the digital services and IT operations teams consuming APM dashboards and traces for monitoring and troubleshooting.
Governance was structured around role-based access to New Relic APM dashboards and defined alerting thresholds to feed incident triage workflows. The deployment established regular performance review and escalation touchpoints between web developers and operations staff to maintain application availability and diagnose production issues.
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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