Hampton, 23669, VA,
United States
Old Point National Bank, A Division of TowneBank Technographics
Old Point National Bank, A Division of TowneBank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Point National Bank, A Division of TowneBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 294 Old Point National Bank, A Division of TowneBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Point National Bank, A Division of TowneBank has purchased the following applications: FIS Relius for Benefits Administration, Pension Administration in 2014, Fiserv Signature Bank Platform for Core Banking in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Point National Bank, A Division of TowneBank is running and its propensity to invest more and deepen its relationship with FIS Global , UKG , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Point National Bank, A Division of TowneBank revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Point National Bank, A Division of TowneBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Old Point National Bank, A Division of TowneBank Tech Stack and Enterprise Applications
Old Point National Bank, A Division of TowneBank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2014 | 2014 |
In 2014, Old Point National Bank, A Division of TowneBank implemented FIS Relius for Benefits Administration,Pension Administration. The deployment exposes FIS Relius through a participant-facing portal on the bank website, using the yourbenefitaccount portal to deliver pension plan information and self-service for Old Point Trust clients. FIS Relius is positioned as the bank's pension recordkeeping and benefits administration platform supporting trust and benefits operations.
The implementation configures core Benefits Administration,Pension Administration capabilities, including pension recordkeeping, contribution processing, distribution workflow management, compliance and reporting, and participant billing and statements. Operational ownership sits with trust services and benefits administration teams, providing online access for plan participants and employer sponsors via the bank web channel. The architecture centers on the hosted FIS Relius application and the public-facing participant portal, with integrations consistent with pension administration practice such as payroll feeds and plan accounting workflows to support ongoing recordkeeping and reporting.
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Workforce Scheduling | HCM |
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2021 | 2021 |
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Old Point National Bank, A Division of TowneBank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Old Point National Bank implemented Fiserv Signature Bank Platform as its Core Banking solution. The Fiserv Signature Bank Platform became the bank's loan core, centralizing boarding and lifecycle processing for consumer, commercial, and mortgage loan portfolios.
The implementation emphasized loan servicing capabilities, with configured modules handling loan boarding, payment application and reapplication, reversals, payoff quoting, escrow functions, collateral monitoring, participation accounting, charge-off and non-accrual processing, and loan-level reporting. Bank resources are involved in testing system releases and participating in projects to validate new functionality while assuring existing functionality.
The Fiserv Signature Bank Platform is integrated with the bank's general ledger for settlement of loan general ledger accounts and is connected into operational workflows such as the ticketing system and the Contact Center to resolve internal and external inquiries. Operational coverage centers on Loan Operations, Loan Servicing, and compliance teams at the bank's on-site servicing location in Hampton, VA, with cross-department exception handling embedded in day-to-day operations.
Governance and process controls are enforced through release testing, documented operational controls, and adherence to loan servicing and regulatory procedures, with teams accountable for maintaining compliance and accuracy of loan records. Overall the deployment positions Fiserv Signature Bank Platform as the centralized Core Banking loan processing and servicing platform for Old Point National Bank, supporting structured workflows and release governance.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Old Point National Bank, A Division of TowneBank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Old Point National Bank, A Division of TowneBank began using Zoom for Audio Video and Web Conferencing on its public website. Zoom is embedded to enable browser-based customer meetings and to provide internal remote collaboration, linking web sessions to customer appointment flows and staff scheduling tools. Old Point National Bank uses Zoom for Audio Video and Web Conferencing to support customer service interactions, advisory conversations, and cross-branch collaboration across the organization.
Functionally the deployment leverages core Audio Video and Web Conferencing capabilities including video meetings, screen sharing, scheduled sessions, and browser join workflows, with configuration focused on web integration and session scheduling tied to site workflows. Operational controls emphasize participant authentication, meeting access settings, and recording governance to align conferencing usage with the bank's customer engagement and branch operations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Old Point National Bank, A Division of TowneBank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Old Point National Bank, A Division of TowneBank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Old Point National Bank, A Division of TowneBank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Old Point National Bank, A Division of TowneBank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Old Point National Bank, A Division of TowneBank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Old Point National Bank, A Division of TowneBank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Old Point National Bank, A Division of TowneBank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-21 | Old Point National Bank, A Division of TowneBank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2025-04-03 | Old Point National Bank, A Division of TowneBank | Evaluated | Baker Hill | Baker Hill Nextgen | Loan Management | ERP Services and Operations |
| 2025-01-30 | Old Point National Bank, A Division of TowneBank | Evaluated | United Parcel Service | UPS WorldShip | Logistics Management | SCM |