Oldenburg, 26122,
Germany
Oldenburgische Landesbank Technographics
Oldenburgische Landesbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oldenburgische Landesbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1454 Oldenburgische Landesbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oldenburgische Landesbank has purchased the following applications: Genesys Workforce Management Task Management for Task Management in 2019, Adobe Experience Cloud for Customer Experience in 2019, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oldenburgische Landesbank is running and its propensity to invest more and deepen its relationship with Genesys , Adobe Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oldenburgische Landesbank revenues, which have grown to $839.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oldenburgische Landesbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oldenburgische Landesbank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Workforce Management Task Management | Task Management | HCM | n/a | 2019 | 2020 |
In 2019 Oldenburgische Landesbank implemented Genesys Workforce Management Task Management as part of a broader Genesys Cloud deployment to modernize omnichannel banking operations, classified under Task Management. The deployment targeted contact center and customer engagement workflows to centralize forecasting and scheduling capabilities and to support routing and real time workitem handling.
Genesys Workforce Management Task Management was configured to replace spreadsheet based scheduling, with explicit use of forecasting and scheduling functions and inferred Task and Work Automation capabilities aligned to the bank's emphasis on routing and workitem orchestration. The implementation emphasized centralized shift planning, intraday adherence monitoring, and automated work assignment to reduce manual coordination.
Integrations remained within the Genesys Cloud ecosystem, coupling workforce management with omnichannel routing and the bank's contact handling streams to ensure tasks and conversational workitems were visible to scheduling engines. Operational coverage focused on the bank's contact center and front line customer service functions rather than back office ERP or core banking systems.
Governance shifted from dispersed spreadsheet processes to a centralized workforce management governance model, standardizing forecasting and scheduling workflows and embedding WFM ownership into operational management. The public case study reports improved forecasting accuracy and a reduction in customer wait times of approximately 15 percent following the rollout.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
|
Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Trade Order Management System (TOMS) | Investment Management |
|
2011 | 2011 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Oldenburgische Landesbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oldenburgische Landesbank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||