Oldenburgische Landesbank
Stau 15/17,
Oldenburg, 26122,
Germany
Oldenburg, 26122,
Germany
49 441 2212210
Banking and Financial Services
Oldenburgische Landesbank Technographics
Oldenburgische Landesbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oldenburgische Landesbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1454 Oldenburgische Landesbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oldenburgische Landesbank has purchased the following applications: Genesys Workforce Management Task Management for Task Management in 2019, Adobe Experience Cloud for Customer Experience in 2019, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oldenburgische Landesbank is running and its propensity to invest more and deepen its relationship with Genesys , Adobe Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oldenburgische Landesbank revenues, which have grown to $839.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oldenburgische Landesbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oldenburgische Landesbank Tech Stack and Enterprise Applications
Oldenburgische Landesbank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Workforce Management Task Management | Task Management | HCM | n/a | 2019 | 2020 |
In 2019 Oldenburgische Landesbank implemented Genesys Workforce Management Task Management as part of a broader Genesys Cloud deployment to modernize omnichannel banking operations, classified under Task Management. The deployment targeted contact center and customer engagement workflows to centralize forecasting and scheduling capabilities and to support routing and real time workitem handling.
Genesys Workforce Management Task Management was configured to replace spreadsheet based scheduling, with explicit use of forecasting and scheduling functions and inferred Task and Work Automation capabilities aligned to the bank's emphasis on routing and workitem orchestration. The implementation emphasized centralized shift planning, intraday adherence monitoring, and automated work assignment to reduce manual coordination.
Integrations remained within the Genesys Cloud ecosystem, coupling workforce management with omnichannel routing and the bank's contact handling streams to ensure tasks and conversational workitems were visible to scheduling engines. Operational coverage focused on the bank's contact center and front line customer service functions rather than back office ERP or core banking systems.
Governance shifted from dispersed spreadsheet processes to a centralized workforce management governance model, standardizing forecasting and scheduling workflows and embedding WFM ownership into operational management. The public case study reports improved forecasting accuracy and a reduction in customer wait times of approximately 15 percent following the rollout.
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Oldenburgische Landesbank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Oldenburgische Landesbank implemented Adobe Experience Cloud to support Customer Experience activity on its public website. The deployment is focused on the corporate web channel and supports digital marketing, site content management, and online customer engagement.
The Adobe Experience Cloud implementation includes web content management, digital personalization, web analytics, and campaign orchestration capabilities common to the Customer Experience category. Configuration centers on content authoring and publishing workflows, personalization rules for segmented visitors, and analytics instrumentation for site behavior measurement. Adobe Experience Cloud is used to deliver and measure customer experiences across site pages.
Operational ownership is aligned to marketing and digital channels, with governance oriented toward content approval, campaign coordination, and measurement processes. The implementation is scoped to the website and supports business functions including marketing, digital customer service, and online engagement through consolidated content delivery and analytics.
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Oldenburgische Landesbank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Oldenburgische Landesbank deployed Atlassian Jira Service Desk for IT Service Management. The bank exposes Atlassian Jira Service Desk on its public website as a web-facing service portal and ticketing engine to centralize request intake and support interactions.
The implementation emphasizes standard IT Service Management capabilities, including request management, incident workflows, ticket lifecycle orchestration, SLA tracking, automation of routine tasks, and knowledge management for self-service. Configuration focuses on role based access for service agents and managers, templated request types and workflow states, and reporting-oriented event capture to support operational governance across the IT support function.
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Oldenburgische Landesbank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Trade Order Management System (TOMS) | Investment Management |
|
2011 | 2011 |
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Oldenburgische Landesbank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
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Oldenburgische Landesbank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Oldenburgische Landesbank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Oldenburgische Landesbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Risk Officer | CXO | Risk | |
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|
|
CIO | CXO | Finance | |
|
|
|
Head of Systembank Transformation | Director | IT | |
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|
|
Head of Treasury | Director | Finance | |
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Apps Being Evaluated by Oldenburgische Landesbank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oldenburgische Landesbank IT executives and key decision makers. This section highlights Oldenburgische Landesbank's latest recorded technology evaluations, including FIS Cross-Asset Trading and Risk Platform (ex Front Arena) for Trade Order Management System (TOMS) on 2025-03-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oldenburgische Landesbank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-26 | Oldenburgische Landesbank | Evaluated | FIS Global | FIS Cross-Asset Trading and Risk Platform (ex Front Arena) | Trade Order Management System (TOMS) | Investment Management |
FAQ - APPS RUN THE WORLD Oldenburgische Landesbank Technographics
Oldenburgische Landesbank is a Banking and Financial Services organization based in Germany,
with around 1454 employees and annual revenues of $839.0 million.
Oldenburgische Landesbank operates a diverse technology stack with applications such as
Genesys Workforce Management Task Management, Adobe Experience Cloud and Atlassian Jira Service Desk,
covering areas like Task Management, Customer Experience and IT Service Management.
Oldenburgische Landesbank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Genesys, Adobe Systems and Atlassian.
Oldenburgische Landesbank recently adopted applications including
Atlassian Jira Service Desk in 2022, Usercentrics Consent Management Platform (CMP) in 2021 and Sopra HR & Payroll Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oldenburgische Landesbank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oldenburgische Landesbank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oldenburgische Landesbank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.