Chino Valley, 86323, AZ,
United States
Olsen's Grain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Olsen's Grain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22 Olsen's Grain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Olsen's Grain has purchased the following applications: Epicor Eagle Retail Accounting Software for ERP Financial in 2016, Epicor Eagle N Series for Retail Management in 2016, Rocket.chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Olsen's Grain is running and its propensity to invest more and deepen its relationship with Epicor , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Olsen's Grain revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Olsen's Grain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle Retail Accounting Software | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Olsen's Grain implemented Epicor Eagle Retail Accounting Software as its core ERP Financial system across its retail footprint. The deployment used Epicor Eagle N Series to provide centralized retail business management for five stores serving Chino Valley, Prescott, Dewey/Humboldt, Flagstaff, and Verde Valley, and it explicitly targeted point of sale, inventory management, and accounting workflows.
The implementation included multiple Epicor modules, specifically Epicor Eagle N Series, Epicor Eagle Loyalty Manager, Epicor Payment Exchange, Epicor Compass, Epicor Advanced Receiving, and Epicor Eagle General Ledger. Functional capabilities configured and adopted include item lookup and interstore transfer workflows at point of sale, loyalty account tracking and purchase history lookup, automated receiving and checks and balances for inventory accuracy, GL import tooling for commercial card reconciliation, and scheduled reporting via Epicor Compass.
Operational integrations and coverage centered on retail and back office operations, with cashiers and store managers using POS lookup and transfer features, inventory teams using Epicor Advanced Receiving to reconcile receipts, and accounting staff using the Epicor Eagle General Ledger import tool to streamline entries. The implementation processes $771,000 per month through Epicor Payment Exchange and supports approximately 20,000 loyalty program participants, outcomes explicitly reported by the customer include a 15 percent reduction in inventory and a time savings of roughly three days per month in accounting work.
Governance and process changes focused on replacing manual register and handwritten receipt workflows with systemized POS and receiving processes, instituting routine automated reporting for gross profit and expense breakdowns, and embedding Advanced Receiving as a control to surface vendor credit issues. These workflow changes redistributed responsibilities across stores and accounting, enabled faster interstore transfers, and established repeatable data imports and reconciliations within the Epicor Eagle Retail Accounting Software ERP Financial environment.
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Payment Processing | ERP Financial Management |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle N Series | Retail Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Olsen's Grain implemented Epicor Eagle N Series as its core Retail Management application across its five store locations in northern Arizona, consolidating point of sale and back office operations under a single retail business management platform. The Epicor Eagle N Series deployment was positioned to provide real time visibility across stores while modernizing cashier workflows and central reporting.
The implementation centered on modular adoption of Epicor Eagle N Series capabilities, specifically Epicor Eagle Loyalty Manager, Epicor Payment Exchange, Epicor Compass, Epicor Advanced Receiving, and Epicor Eagle General Ledger. At the point of sale cashiers use item lookup and interstore availability, the system supports store to store transfers and special order workflows, and the General Ledger import tool automates commercial card transaction posting to reduce manual ledger entry.
Operational coverage included point of sale, inventory control, purchasing, accounts and finance, and customer loyalty across Chino Valley, Prescott, Dewey Humboldt, Flagstaff, and Verde Valley. Epicor Payment Exchange handles authorization, settlement, and reporting for card payments and processes approximately $771,000 per month, Epicor Eagle Loyalty Manager tracks about 20,000 participating customers, Compass delivers automated daily gross profit and expense reports, and Advanced Receiving surfaced vendor credit issues that improved back office controls. Outcomes explicitly reported include a 15 percent reduction in inventory and savings of at least three days of accounting work per month through the Epicor Eagle General Ledger import tool.
Governance and workflow restructuring emphasized automated checks and balances, with Advanced Receiving used to reconcile physical receipts to system inventory, Compass-driven scheduled reporting standardizing executive and store level views, and import-driven GL processes reducing manual AP posting. The configuration reinforced customer service and inventory responsiveness by enabling rapid lookup of purchase history and centralized visibility for transfers, which supported consistent operational processes across all locations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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