AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

OmniPACS
Location
17 Griffin St,
Monmouth Beach, 7750, NJ,
United States
Website
https://www.omnipacs.com/
Phone
1 201-497-0461
Artw industry
Professional Services
Employee
Revenue

OmniPACS Technographics

OmniPACS Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by OmniPACS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 OmniPACS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that OmniPACS has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Freshsales (formerly Freshworks CRM) for CRM, Sales Engagement in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems OmniPACS is running and its propensity to invest more and deepen its relationship with Freshworks , Google , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing OmniPACS revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OmniPACS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

OmniPACS Tech Stack and Enterprise Applications

OmniPACS AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, OmniPACS implemented Freshdesk Messaging (Formerly Freshchat) as its Chatbots and Conversational AI solution, deploying the application on the OmniPACS public website to manage customer inquiries. OmniPACS is a United States professional services firm with about 10 employees and approximately 1,000,000 in revenue, and the web deployment positions Freshdesk Messaging as the primary customer engagement layer. The deployment centers on the Freshdesk Messaging web widget and conversational inbox to support both live chat and asynchronous messaging workflows. Configuration work emphasized standard Freshdesk Messaging capabilities consistent with Chatbots and Conversational AI, including chat widget customization, canned responses, conversation routing, and basic bot automation to triage inbound messages. Operational ownership is positioned with internal customer support and sales contact points, with administrators responsible for message templates, user roles, and conversation flow configuration. The implementation documents OmniPACS Freshdesk Messaging (Formerly Freshchat) as the companys chosen Chatbots and Conversational AI tool for website-based customer messaging.
OmniPACS Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
In 2018, OmniPACS implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provisioned core productivity and communication services, including Gmail, Google Drive, Docs, Sheets, Slides, and Calendar, to support the company’s 10-person professional services operations. Google Workspace (Formerly Google G-Suite) functions as the central Collaboration solution for email handling, document collaboration, calendaring, and client-facing document delivery. The implementation leverages Google Workspace’s cloud-hosted SaaS architecture with domain-managed user accounts and the Admin console for centralized provisioning and policy control. Configuration emphasis was placed on shared drives for client work, collaborative document workflows, and calendaring for engagement scheduling, with administrative governance scoped to a small IT or operations lead. OmniPACS Google Workspace (Formerly Google G-Suite) Collaboration aligns directly with core business functions in professional services, providing a unified platform for internal collaboration and client communications.
Online Meeting Scheduling Collaboration 2019 2019
OmniPACS CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshsales (formerly Freshworks CRM) CRM, Sales Engagement CRM n/a 2019 2019
In 2019 OmniPACS implemented Freshsales formerly Freshworks CRM as its primary CRM platform. The deployment emphasized CRM,Sales Engagement capabilities to centralize contact records, capture website leads, and manage a lightweight sales pipeline for the 10 person Professional Services firm, establishing Freshsales as the system of record for customer acquisition and sales outreach. Implementation work concentrated on email automation, lead capture from the public website, contact segmentation, and configurable sales stages consistent with CRM and sales engagement workflows. Freshsales formerly Freshworks CRM enabled automated welcome email workflows triggered by new signups, a capability OmniPACS did not have previously and which the companys Head of Sales and Business Development cited as a turning point, with operational ownership centered in Sales and Business Development and configuration focused on workflow automation and outbound sequence setup.
Customer Support CRM 2023 2023
OmniPACS IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at OmniPACS

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by OmniPACS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OmniPACS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OmniPACS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD OmniPACS Technographics
OmniPACS is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
OmniPACS operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Google Workspace (Formerly Google G-Suite) and Freshsales (formerly Freshworks CRM), covering areas like Chatbots and Conversational AI, Collaboration and CRM, Sales Engagement.
OmniPACS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks and Google.
OmniPACS recently adopted applications including FreshDesk Customer Support in 2023, Freshdesk Messaging (Formerly Freshchat) in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OmniPACS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates OmniPACS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OmniPACS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.