South Jordan, 84009, NY,
United States
OnDeck Capital Technographics
OnDeck Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OnDeck Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 603 OnDeck Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OnDeck Capital has purchased the following applications: ADP Workforce Now for Core HR in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013, Snowflake Data Warehouse for Data Warehouse in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OnDeck Capital is running and its propensity to invest more and deepen its relationship with ADP , LivePerson , Snowflake or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OnDeck Capital revenues, which have grown to $291.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OnDeck Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OnDeck Capital Tech Stack and Enterprise Applications
OnDeck Capital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, OnDeck Capital implemented ADP Workforce Now as a Core HR application. The deployment positioned ADP Workforce Now as the system of record while addressing a manual onboarding process where People Operations were posting new hire documents and running paper-based checklists, a sequence that produced long lead times and limited visibility.
The implementation concentrated on onboarding and document management capabilities inside ADP Workforce Now and adjacent workflow automation. Configuration work converted paper checklists into electronic onboarding tasks and automated the posting of new hire documents, aligning core HR records to hiring events in ADP Workforce Now.
Integration effort focused on synchronizing onboarding outputs into ADP Workforce Now to remove manual data re-entry by People Operations and the finance team. Operational scope spanned HR and finance business functions, with People Operations owning the onboarding workflow and finance consuming synchronized payroll and employee data in ADP Workforce Now.
Governance changes formalized electronic checklist ownership, handoff validation, and data synchronization procedures to standardize workflows inside the Core HR system. The implementation narrative centers on moving manual document handling into configured Core HR workflows and automated data synchronization to ADP Workforce Now as the authoritative employee record.
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OnDeck Capital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 OnDeck Capital deployed LivePerson Conversational Cloud on its website. LivePerson Conversational Cloud, in the Chatbots and Conversational AI category, is implemented as a cloud hosted conversational interface embedded in the web channel to deliver automated messaging, real time chat, and structured conversational workflows. The deployment positions LivePerson Conversational Cloud to support customer service and online lead capture as the primary business functions served by the application.
Functionally the implementation centers on a website chat widget, bot driven messaging flows, session routing for escalation to human agents, and conversational analytics for message tracking and trend analysis. Operational scope is the customer facing website and the digital channels organization, with governance oriented around conversation content management and web operations for updates and configuration. The implementation reflects a cloud delivered chatbot and conversational architecture focused on web engagement rather than on premise infrastructure.
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OnDeck Capital Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snowflake | Legacy | Snowflake Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2020 | 2020 |
In 2020, OnDeck Capital implemented Snowflake Data Warehouse as its cloud analytical repository. The Snowflake Data Warehouse was provisioned to centralize transactional and external data into a single Data Warehouse environment, supporting SQL analytics and business intelligence use cases for analytics, finance, credit risk and lending operations teams.
The implementation emphasizes core Data Warehouse capabilities including ELT and ingestion pipelines, compute and storage separation for scalable query processing, and a governed semantic layer for reporting. Governance controls and role based access controls were applied to support compliance and data stewardship, while the platform enabled self service analytics for data analysts and standardized data models for cross functional reporting.
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OnDeck Capital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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OnDeck Capital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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OnDeck Capital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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OnDeck Capital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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OnDeck Capital SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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OnDeck Capital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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OnDeck Capital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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OnDeck Capital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at OnDeck Capital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief People Officer | CXO | HR | ||||
| People Operations Data Associate | Manager | HR | ||||
| Senior Information Technology System Administrator | Manager | IT |
Apps Being Evaluated by OnDeck Capital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||