One Call Concepts, Inc.
7223 Parkway Drive Suite 210,
Hanover, 21076, MD,
United States
Hanover, 21076, MD,
United States
1 410-712-0082
Professional Services
One Call Concepts, Inc. Technographics
One Call Concepts, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by One Call Concepts, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 One Call Concepts, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that One Call Concepts, Inc. has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2012, iContact Mail for Marketing Automation in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems One Call Concepts, Inc. is running and its propensity to invest more and deepen its relationship with Adobe Systems , Packet Tide , iContact Marketing Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing One Call Concepts, Inc. revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for One Call Concepts, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
One Call Concepts, Inc. Tech Stack and Enterprise Applications
One Call Concepts, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 One Call Concepts, Inc. implemented Adobe Connect for Audio Video and Web Conferencing and embedded session entry points on its public website to support client facing virtual events. The deployment uses Adobe Connect as the primary web conferencing layer for hosted webinars and interactive online meetings delivered through the corporate site.
The implementation configures Adobe Connect meeting rooms and webinar templates, content pods for slides and multimedia, screen sharing and presenter controls, session recording and playback, breakout room functionality and attendee registration workflows common to the Audio Video and Web Conferencing category. Administrative configuration includes branded room templates and a centralized content library to standardize recurring client briefings and training materials.
Operational coverage centers on client facing teams, including sales, customer success, training and marketing, which run scheduled webinars, onboarding sessions and product demonstrations through Adobe Connect. Governance has been structured around centralized administration with delegated host permissions, scheduled event governance and content management workflows to manage public facing events on the website.
|
One Call Concepts, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, One Call Concepts, Inc. deployed Packet Tide ExpressionEngine CMS (ex EllisLab) as its Web Content Management platform to manage the corporate website content. Packet Tide ExpressionEngine CMS (ex EllisLab) centralizes editorial control for site pages and marketing content, positioning the CMS as the primary system for content creation and publishing for marketing, communications, and IT stakeholders.
The implementation emphasizes standard Web Content Management capabilities including template-driven presentation, content authoring workflows, channel publishing and asset management through the ExpressionEngine CMS interface. Operationally the system is used to power the public-facing website, with IT responsible for template and hosting configuration while marketing manages content governance and editorial processes, and the deployment is integrated into the site front-end delivery and internal publishing workflows.
|
One Call Concepts, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iContact Marketing Corp | Legacy | iContact Mail | Marketing Automation | CRM | n/a | 2012 | 2012 |
In 2012, One Call Concepts, Inc. deployed iContact Mail as its Marketing Automation solution. iContact Mail is embedded on the One Call Concepts website to support outbound email campaigns and subscriber list management for marketing and customer communications.
The implementation centers on email campaign management, contact segmentation, template-driven content creation, and reporting on opens and clicks, reflecting standard Marketing Automation capabilities. Website-embedded subscription forms and the iContact Mail delivery engine are used to capture and organize prospects and customers, feeding segmented lists for targeted messaging. Governance and process changes focused on campaign approval workflows and list hygiene practices to maintain deliverability and compliance, supporting the marketing department's ongoing customer engagement efforts.
|
One Call Concepts, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
One Call Concepts, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2004 | 2004 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
One Call Concepts, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at One Call Concepts, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by One Call Concepts, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from One Call Concepts, Inc. IT executives and key decision makers. This section highlights One Call Concepts, Inc.'s latest recorded technology evaluations, including EXL LifePRO for Insurance Policy Administration on 2025-11-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the One Call Concepts, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-18 | One Call Concepts, Inc. | Evaluated | EXL | EXL LifePRO | Insurance Policy Administration | ERP Services and Operations |
FAQ - APPS RUN THE WORLD One Call Concepts, Inc. Technographics
One Call Concepts, Inc. is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
One Call Concepts, Inc. operates a diverse technology stack with applications such as
Adobe Connect, Packet Tide ExpressionEngine CMS (ex EllisLab) and iContact Mail,
covering areas like Audio Video and Web Conferencing, Web Content Management and Marketing Automation.
One Call Concepts, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems, Packet Tide and iContact Marketing Corp.
One Call Concepts, Inc. recently adopted applications including
Google Cloud Platform (GCP) in 2021, Hornetsecurity Zerospam in 2021 and Amazon SES in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of One Call Concepts, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates One Call Concepts, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete One Call Concepts, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.