AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

OXO Packaging Tech Stack and Enterprise Applications

OXO Packaging ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2021 2021
In 2021, OXO Packaging deployed Visa Authorize.Net on their website. The Visa Authorize.Net payment gateway serves as the primary Payment Processing layer for the company, handling online card authorization and capture workflows within the site checkout experience. The implementation is focused on e-commerce payment acceptance and real-time transaction routing to support order processing.
OXO Packaging AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017 OXO Packaging implemented Zendesk Chat to add real-time messaging capability on its public website. OXO Packaging implemented Zendesk Chat as a Chatbots and Conversational AI application to centralize web-based customer engagement and inquiry triage for customer service and sales functions. The deployment uses the embedded web chat widget and the vendor hosted SaaS console, with configuration focused on live chat routing, canned responses, session transcripts, and basic visitor monitoring typical of Chatbots and Conversational AI deployments. Zendesk Chat provides an agent console for handling concurrent conversations and prebuilt automation for common customer queries. Operational scope is website-first, covering customer service and incoming sales inquiries routed to internal agents within the small support footprint of the company. Governance practices inferred for a 20 person manufacturer include agent assignment, availability scheduling, and transcript retention policies to support consistent handling of web-originated contacts.
OXO Packaging Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, OXO Packaging implemented Microsoft 365. The deployment is referenced on the company's website and provides the foundation for Collaboration across the 20-employee manufacturing business in the United States. The Microsoft 365 tenant is configured as a cloud-hosted collaboration platform delivering core capabilities including Exchange Online for corporate email, Microsoft Teams for meetings and messaging, SharePoint Online for team sites, and OneDrive for individual file storage. These functional modules support document sharing, synchronous and asynchronous communication, and centralized content management consistent with Collaboration workflows. The full application name Microsoft 365 is explicitly listed on the site, reinforcing the relationship between OXO Packaging Microsoft 365 Collaboration business function. Operational coverage spans company-wide functions such as operations, sales, procurement, and administrative staff, with user account provisioning and tenant-level administrative controls applied. Governance and process changes focus on centralized identity and access controls and content management policies typical for a small business Microsoft 365 deployment, enabling standardized collaboration workflows and record handling.
OXO Packaging CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2021 2021
OXO Packaging TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
OXO Packaging IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at OXO Packaging

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by OXO Packaging Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OXO Packaging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OXO Packaging digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD OXO Packaging Technographics
OXO Packaging is a Manufacturing organization based in United States, with around 20 employees and annual revenues of $2.0 million.
OXO Packaging operates a diverse technology stack with applications such as Visa Authorize.Net, Zendesk Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
OXO Packaging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Zendesk and Microsoft.
OXO Packaging recently adopted applications including NextRoll Cookie Consent Banner in 2022, Visa Authorize.Net in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OXO Packaging’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates OXO Packaging’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OXO Packaging technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.