Scottsdale, 85255, AZ,
United States
P.F. Changs China Bistro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by P.F. Changs China Bistro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 P.F. Changs China Bistro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that P.F. Changs China Bistro has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Workday HCM for Core HR in 2019, PAX Mobile POS for Point Of Sale in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems P.F. Changs China Bistro is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing P.F. Changs China Bistro revenues, which have grown to $922.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for P.F. Changs China Bistro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. Start a career that won’t flame out. With excellent benefits and perks, a job at P.F. Chang’s means working alongside some of the best people in the business. Apply today to join the P.F. Chang’s team.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | UKG Pro HCM (ex UltiPro HCM) | Workday HCM | Core HR | HCM | n/a | 2019 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PAX Technology | Legacy | PAX Mobile POS | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 P.F. Changs China Bistro implemented PAX Mobile POS as its Point Of Sale solution, standardizing point of sale interactions across restaurant floor operations and mobile ordering endpoints. The deployment centered on PAX Mobile POS device management and mobile client consolidation, with the PAX Mobile POS application acting as the primary transaction capture and device orchestration layer.
Implementation configuration covered typical Point Of Sale functional modules including payment processing, order capture, device pairing for USB wired and Bluetooth peripherals, and mobile iOS and Android client support. The program also encompassed integration points for backend data validation and reporting workflows, where QA exercises included T SQL queries for data validation, ETL test runs, and MicroStrategy report adjustments across more than 30 custom reports.
Named integrations in the implementation included Workday for downstream HR or payroll touchpoints and MS Dynamics AX to 365 for ERP interactions, while electronic data interchange workflows were validated using FTP batch jobs for EDI test cases. Operational coverage spanned restaurant operations, IT application support, finance reporting, and dedicated QA teams, with the PAX devices and mobile clients instrumented to feed transactional and reconciliation data into the BI and ERP layers.
Governance and operationalization emphasized structured QA, test planning, regression and user acceptance testing, and SEV 1 triage coordination. Quality assurance activity included running ETL and EDI test suites, triaging production incidents, and coordinating fixes that averted about $300k in daily sales losses during critical incidents. The implementation narrative centers on PAX Mobile POS as the Point Of Sale backbone, integrated into enterprise reporting and ERP systems, with explicit emphasis on QA driven governance and operational continuity.
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Food Ordering System | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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