Pacific Healthcare
1011 Supalai Grand Tower Room No. 01, 29th Floor Rama 3 Rd, Chongnonsee Yannawa,
Bangkok, 10120,
Thailand
Bangkok, 10120,
Thailand
66 2 881 2488
Healthcare
Pacific Healthcare Technographics
Pacific Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pacific Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Pacific Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pacific Healthcare has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, PeopleStrong Onboarding for Onboarding in 2023, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pacific Healthcare is running and its propensity to invest more and deepen its relationship with Oracle , PeopleStrong , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pacific Healthcare revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pacific Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pacific Healthcare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Pacific Healthcare implemented Oracle E-Business Suite to establish an ERP Financial backbone for its finance and accounting operations. The implementation centered on configuring Oracle E-Business Suite modules to support core financial functions while providing an enterprise grade functional support model for a 500 employee healthcare organization in Thailand.
The deployment emphasized financial modules typical of the ERP Financial category, including general ledger, accounts payable, accounts receivable, fixed assets and cash management, with functional configuration, enhancement design and testing performed by the support and functional teams. Oracle E-Business Suite configuration work included producing User Requirement Specification documents, detailed functional design documents and functional application test cases to validate enhancements and new releases.
Operational support processes were formalized around incident management and escalation, with oncall teams resolving user requests, production incidents and prioritizing concurrent cases according to service levels. Escalation to Oracle technical support via Oracle Metalink was used for issues beyond inhouse resolution, and coordination occurred continuously between business users and the IT team to align fixes and deployments with clinical and administrative workflows.
Governance and delivery followed a structured software development life cycle, including change control management, release and patch testing, and documented deployment plans to ensure smooth transition to new processes. Post go live support, recovery of validation processes and ongoing updates of system models, diagrams and operational documentation were part of the retained responsibilities to sustain Oracle E-Business Suite operations and meet business user requirements.
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Expense Management | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeopleStrong | Legacy | PeopleStrong Onboarding | Onboarding | HCM | n/a | 2023 | 2023 |
In 2023, Pacific Healthcare implemented PeopleStrong Onboarding as part of a broader PeopleStrong HCM deployment to support local-language recruitment, onboarding, payroll and multi-country HR needs across Southeast Asia. The initiative focused on centralizing HR processes and enabling mobile first access for employees and managers to streamline candidate to employee transitions. The implementation included the PeopleStrong Onboarding module alongside recruitment and payroll capabilities within PeopleStrong HCM, configured to reflect local-language recruitment workflows and standardized onboarding checklists. Configuration work emphasized payroll validation rules aligned with regional compliance requirements and role based approvals to ensure consistent handoffs between talent acquisition and HR operations. Architecture and operational coverage were provisioned to serve HR, talent acquisition and payroll teams across Pacific Healthcare's Thailand operations and regional SEA coverage, with the PeopleStrong Onboarding module integrated into the end to end HR lifecycle. Governance introduced standardized HR workflows, role based approval gates and a phased mobile first rollout to drive adoption. The PeopleStrong case reports 100% payroll accuracy and 74% mobile adoption after the deployment, and PeopleStrong Onboarding is explicitly listed as a deployed module within the implementation.
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Recruiting | HCM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Pacific Healthcare implemented Microsoft 365 as its Collaboration platform. The deployment was provisioned for a roughly 500 person organization headquartered in Thailand and targeted support for clinical, administrative, and corporate communication and document workflows. Public website source evidence indicates Microsoft 365 services are present in the company tenant footprint.
Microsoft 365 implementation centers on core Collaboration capabilities including Exchange Online for enterprise email and calendaring, Microsoft Teams for meetings and real time chat, SharePoint and OneDrive for document management and intranet functions, and Office desktop and web apps for productivity. Configurations emphasize real time coauthoring, shared team sites, centralized mailbox and calendaring policies, and team workspace governance that align with clinical scheduling and administrative coordination. This configuration profile reflects standard Collaboration functional workflows for messaging, file sharing, and unified communications.
Operational architecture follows a cloud tenant model with identity and access management anchored on Azure Active Directory and conditional access controls, supplemented by mobile device management through Intune where device posture and enrollment policies are applied. Governance is organized around role based access, retention and compliance labeling, and staged user onboarding across departments to manage sensitive content access. Pacific Healthcare Microsoft 365 Collaboration supports unified communications and document lifecycle controls for clinical, administrative, and corporate functions, with no explicit third party integrations documented in available sources.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Pacific Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Pacific Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pacific Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pacific Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Pacific Healthcare Technographics
Pacific Healthcare is a Healthcare organization based in Thailand,
with around 500 employees and annual revenues of $100.0 million.
Pacific Healthcare operates a diverse technology stack with applications such as
Oracle E-Business Suite, PeopleStrong Onboarding and Microsoft 365,
covering areas like ERP Financial, Onboarding and Collaboration.
Pacific Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, PeopleStrong and Microsoft.
Pacific Healthcare recently adopted applications including
PeopleStrong Onboarding in 2023, Cloudflare CDN in 2019 and Concrete CMS in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Pacific Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Pacific Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Pacific Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.