Westchester, 10573, NY,
United States
Paraco Gas Technographics
Paraco Gas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paraco Gas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Paraco Gas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paraco Gas has purchased the following applications: Sage Intacct for ERP Financial in 2024, JDP Background Screening for BackGround Screening in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paraco Gas is running and its propensity to invest more and deepen its relationship with Sage , JDP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paraco Gas revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paraco Gas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paraco Gas Tech Stack and Enterprise Applications
Paraco Gas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2024 | 2024 |
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Paraco Gas HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JDP | Legacy | JDP Background Screening | BackGround Screening | HCM | n/a | 2017 | 2017 |
Paraco Gas implemented JDP Background Screening in 2017, deploying the BackGround Screening application to standardize pre-employment and ongoing candidate screening workflows. The JDP Background Screening implementation centralized candidate intake, identity verification, criminal and employment history checks, adjudication case management, and compliance reporting, aligning the Workflows with BackGround Screening functional terminology and operational controls.
Deployment covered Paraco Gas HR and compliance teams in the United States, providing role based access, audit trail capability, and standardized screening policies that changed how hiring and contractor onboarding are processed. According to Paraco Gas, JDP has made the screening process more robust and responds quickly and efficiently, which underscores vendor responsiveness and operational reliability for HR and compliance functions using JDP Background Screening.
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Core HR | HCM |
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2020 | 2020 |
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Paraco Gas AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Paraco Gas deployed Salesforce Chat (formerly Salesforce Live Agent) on its corporate website, implementing a Chatbots and Conversational AI solution for web-based customer engagement. The deployment centers on embedded website chat widgets that route inbound visitor sessions to live agents hosted within the Salesforce Chat service.
The implementation leverages core chat capabilities typical of the Chatbots and Conversational AI category, including pre-chat capture of customer details, real-time agent handoff, session transcripts, and templated responses to standardize interactions. Salesforce Chat (formerly Salesforce Live Agent) was configured to support agent console workflows and automated routing logic consistent with web chat operations.
Operational scope focuses on customer service and sales inquiry handling originating from the company website, aligning conversational workflows with existing support procedures across Paraco Gas customer-facing teams. Governance concentrated on chat session retention and agent handling procedures, with rollout executed via the website channel and all chat interactions retained within the Salesforce Chat environment for auditability and agent follow-up.
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Paraco Gas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Paraco Gas SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2015 | 2015 |
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Paraco Gas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Paraco Gas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Paraco Gas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Paraco Gas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Paraco Gas
Apps Being Evaluated by Paraco Gas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||