Westchester, 10573, NY,
United States
Paraco Gas Technographics
Paraco Gas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Paraco Gas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 425 Paraco Gas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paraco Gas has purchased the following applications: JDP Background Screening for BackGround Screening in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paraco Gas is running and its propensity to invest more and deepen its relationship with JDP , ADP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paraco Gas revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paraco Gas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Paraco Gas Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JDP | Legacy | JDP Background Screening | BackGround Screening | HCM | n/a | 2017 | 2017 |
Paraco Gas implemented JDP Background Screening in 2017, deploying the BackGround Screening application to standardize pre-employment and ongoing candidate screening workflows. The JDP Background Screening implementation centralized candidate intake, identity verification, criminal and employment history checks, adjudication case management, and compliance reporting, aligning the Workflows with BackGround Screening functional terminology and operational controls.
Deployment covered Paraco Gas HR and compliance teams in the United States, providing role based access, audit trail capability, and standardized screening policies that changed how hiring and contractor onboarding are processed. According to Paraco Gas, JDP has made the screening process more robust and responds quickly and efficiently, which underscores vendor responsiveness and operational reliability for HR and compliance functions using JDP Background Screening.
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Core HR | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Paraco Gas deployed Salesforce Chat (formerly Salesforce Live Agent) on its corporate website, implementing a Chatbots and Conversational AI solution for web-based customer engagement. The deployment centers on embedded website chat widgets that route inbound visitor sessions to live agents hosted within the Salesforce Chat service.
The implementation leverages core chat capabilities typical of the Chatbots and Conversational AI category, including pre-chat capture of customer details, real-time agent handoff, session transcripts, and templated responses to standardize interactions. Salesforce Chat (formerly Salesforce Live Agent) was configured to support agent console workflows and automated routing logic consistent with web chat operations.
Operational scope focuses on customer service and sales inquiry handling originating from the company website, aligning conversational workflows with existing support procedures across Paraco Gas customer-facing teams. Governance concentrated on chat session retention and agent handling procedures, with rollout executed via the website channel and all chat interactions retained within the Salesforce Chat environment for auditability and agent follow-up.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Paraco Gas deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration services for its US-based operations and corporate website presence. The implementation supports companywide communication and productivity for a 425 person workforce, with Google Workspace referenced directly on the Paraco Gas website for contact and collaboration touch points.
The deployment centers on core Collaboration modules including Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs, Sheets and Slides for document collaboration, and Google Meet for virtual meetings. Administrative capabilities are managed through the Google Workspace admin console, enabling centralized user provisioning, groups and access controls, and basic device and account governance consistent with standard collaboration platform practices. The Google Workspace (Formerly Google G-Suite) configuration therefore underpins internal communications, document collaboration and knowledge sharing across business functions without external system integrators noted.
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Collaboration | Collaboration |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Paraco Gas
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Paraco Gas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||