Boston, 02116, MA,
United States
Paratek Pharmaceuticals, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Paratek Pharmaceuticals, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 207 Paratek Pharmaceuticals, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Paratek Pharmaceuticals, Inc. has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Paratek Pharmaceuticals, Inc. is running and its propensity to invest more and deepen its relationship with Drift , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Paratek Pharmaceuticals, Inc. revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Paratek Pharmaceuticals, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Paratek Pharmaceuticals, Inc. deployed Drift AI Chatbot on its public website. The deployment implements conversational capabilities categorized under Chatbots and Conversational AI to support on-site customer engagement and digital lead capture.
Drift AI Chatbot was configured to run intent-driven conversational workflows, including visitor greeting, qualification question flows, contextual routing, and handoff to human agents or scheduling processes, consistent with typical Chatbots and Conversational AI modules. Configuration emphasizes scripted response libraries, conversational flow orchestration, and ongoing tuning of intent detection and response accuracy within the Drift AI Chatbot platform.
Operationally the implementation is embedded in the corporate web channel and supports Paratek Pharmaceuticals, Inc. digital engagement touchpoints, with governance focused on content management, conversation script updates, and platform administration. Integrations reported are limited to website embedding and the Drift administration interface, with monitoring and iterative updates managed through the chatbot platform and web-facing analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Paratek Pharmaceuticals, Inc. deployed Zoom for Audio Video and Web Conferencing to support both internal collaboration and externally facing meeting access. The Zoom application is surfaced on the company website to provide direct external meeting entry points and to schedule virtual engagements with stakeholders.
The deployment leverages core Audio Video and Web Conferencing capabilities including video meetings, screen sharing, in-meeting chat, webinar hosting and cloud recording, configured to standard meeting controls and participant management. Zoom is used to run scheduled virtual sessions and ad hoc collaboration, with settings aligned to corporate meeting governance and access controls.
Operational coverage focuses on corporate communications and external stakeholder engagement, with the public site integration providing a visible access layer for partners and other external participants. Account provisioning and meeting policy configuration are organized to centralize administration and maintain consistent conferencing controls across the organization.
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Paratek Pharmaceuticals, Inc. implemented DocuSign eSignature as a Digital Signing capability on its public website. The deployment embeds DocuSign eSignature to capture legally binding electronic signatures and to surface signing flows directly within web pages. Paratek Pharmaceuticals, Inc. uses DocuSign eSignature as a Digital Signing solution for web-based signature capture and document authentication supporting external contract and consent workflows.
The implementation centers on web-embedded signing widgets, server-side document preparation and template-driven workflows, leveraging DocuSign eSignature audit trail and authentication controls as core functional modules. Operational scope is focused on website-driven workflows that connect external signers with internal reviewers, positioning the Digital Signing solution to support sales, legal and partner agreement processes. Governance and control are anchored in platform features such as tamper-evident seals, timestamped audit logs and role-based access to preserve signature integrity for documents submitted via the website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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