Douglas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Douglas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18249 Douglas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Douglas has purchased the following applications: Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2015, GK OmniPOS for Point Of Sale in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Douglas is running and its propensity to invest more and deepen its relationship with Cornerstone OnDemand , SAP , Skillvue or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Douglas revenues, which have grown to $4.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Douglas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
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Core HR | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GK Software | Legacy | GK OmniPOS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Douglas implemented GK OmniPOS as its Point Of Sale solution to standardize the in-store transaction layer across its international retail estate. Douglas is the leading omnichannel provider of premium beauty in Europe, operating approximately 850 stores, and the GK OmniPOS deployment was positioned to support retail transaction processing and omnichannel customer engagement at the store level.
The GK OmniPOS implementation addressed functional Point Of Sale capabilities including transaction management, payment processing, returns and exchanges, receipt generation, price checks and loyalty validation, as well as in-store order capture for ecommerce fulfillment. Operational responsibilities explicitly included manual and automated testing of the GK OmniPOS cash register software, development and maintenance of international test cases, and creation of documentation and training materials for internal teams.
Operational coverage extended across Douglas retail stores in Europe and involved coordination between international IT teams, business departments and external service providers for bug fixing and system changes. Quality assurance and release coordination used Confluence and Jira for test planning and issue tracking, and routine operational tasks were performed in standard Windows and Office environments.
Governance around the deployment emphasized a product expert model for QA, cross-functional stakeholder management, and the ongoing development of test automation to maintain application stability. GK OmniPOS is described in the context of Douglas as the core Point Of Sale application supporting retail store operations and omnichannel workflows.
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2024 | 2024 |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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