Parliament of NSW
Parliament House, 6 Macquarie St.,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9230-2111
Government
Parliament of NSW Technographics
Parliament of NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Parliament of NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1616 Parliament of NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Parliament of NSW has purchased the following applications: SAP Travel and Expense Management for Expense Management in 2014, PageUp ATS for Applicant Tracking System in 2020, FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Parliament of NSW is running and its propensity to invest more and deepen its relationship with SAP , Serko Limited , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Parliament of NSW revenues, which have grown to $155.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Parliament of NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Parliament of NSW Tech Stack and Enterprise Applications
Parliament of NSW ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, Parliament of NSW implemented SAP Travel and Expense Management to centralize Expense Management for processing travel, motor vehicle and phone claims into the SAP Travel Management system. The program targeted parliamentary finance and administrative functions across the institution, aligning claim capture with public sector policy controls and record keeping.
SAP Travel and Expense Management was configured to support travel and expense capture, motor vehicle mileage and phone claim workflows, automated expense reporting and routed approval chains. Configuration emphasized policy validation rules, audit logging and expense coding consistent with government compliance requirements, and the full application name SAP Travel and Expense Management is used in documentation and training.
Claims are processed into the SAP Travel Management system as the transactional posting target, preserving expense ledgers and travel authorizations for reconciliation. Operational coverage includes finance, travel administration and corporate services for review, approval and periodic reconciliation of expense claims. Data flows focus on maintaining approval status, audit trails and posting integrity within the SAP Travel Management environment.
Governance changes accompanied the rollout, instituting centralized approval workflows, role based access controls and detailed audit trails to support parliamentary accountability. Training and process documentation were structured to enforce consistent claim coding and escalation paths, reducing manual exception handling and supporting ongoing operations.
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Expense Management | ERP |
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2017 | 2017 |
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Parliament of NSW HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, the Parliament of NSW implemented PageUp ATS as its Applicant Tracking System and deployed PageUp ATS on its public careers portal to collect applications. The PageUp ATS application form is embedded on the Parliament website to centralize external candidate intake for parliamentary services, electorate offices, and corporate HR roles. The deployment established a single system of record for applicant data and vacancy postings across the organization.
Configuration concentrated on core Applicant Tracking System capabilities including job requisition publishing, online application intake, candidate profile management, and configurable recruitment workflows with role based access controls for HR and hiring managers. Administrative consoles within PageUp ATS were used to manage vacancy lifecycles, shortlist candidates, and maintain recruitment status tracking, aligning recruitment processes with established HR procedures. Governance emphasized controlled user roles and approval routing to ensure consistent handling of applications through PageUp ATS.
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BackGround Screening | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2024 | 2024 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2024 | 2024 |
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Performance and Goal Management | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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Succession and Leadership Planning | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Parliament of NSW ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FCM Travel Solutions | Legacy | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Parliament of NSW implemented FCM Travel Solutions Outsourcing Travel and Expense Services as its Travel Management application to centralize travel booking, entitlements and expense administration for members and corporate staff. The deployment established FCM Travel Solutions Outsourcing Travel and Expense Services as the primary Travel Management platform supporting member entitlements and employee credential workflows across parliamentary offices.
Configuration work focused on travel booking, entitlements management, and expense processing modules, with policy-based approval routing and credentialing feeds configured to reflect parliamentary member and staff rules. The FCM Travel Solutions Outsourcing Travel and Expense Services implementation included automation of travel entitlement updates and expense claim capture consistent with Travel Management functional patterns.
The implementation required explicit integrations and information exchanges with multiple enterprise systems, as documented in procurement notes. Integrations included Microsoft Azure Entra ID for single sign on, MS Outlook and MS Exchange for itinerary and notification flows, Westpac Integrated Banking Service for payroll payment and superannuation information, Single Touch Payroll for streamlined employee reporting to government agencies, Fit2Work for police and background check validation, and information exchange with Kando Central eLearning. The program also maintained interfaces with the FCM Travel Platform for members entitlements and credentials, and with Zeno travel and expense management software, while a finance and procurement solution was identified for later integration.
Operational scope spanned member services, corporate HR, payroll and finance touch points within Parliament of NSW, with governance aligned to cross functional approval and entitlement rules. Workflows were restructured to route travel approvals and expense reconciliation through the centralized Travel Management application, ensuring consistent entitlement enforcement and data exchange with HR and payroll systems.
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Parliament of NSW Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Parliament of NSW
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Financial Services | Director | Finance | |
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Procurement Officer | Manager | Procurement | |
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Director Information Services | Director | IT | |
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Project Manager | Manager | Finance | |
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Manager, Human Resources | Manager | HR | |
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Financial Accountant | Manager | Finance | |
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Finance Officer | Manager | Finance | |
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Finance Officer | Manager | Finance | |
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Director Facilities Branch | Director | Operations | |
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Deputy Executive Manager & Director People & Engage | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Human Resources Project Officer | Manager | HR | |
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HR & Payroll Officer People & Engagement Branch | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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HR Officer (Recruitment) | Manager | HR | |
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Manager People Experience & Capability | Manager | HR | |
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Director of Finance and Goverance (CFO) | CXO | Finance | |
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Senior Manager People & Capability | Manager | HR | |
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Director People, Property and Security, Payroll | Director | HR | |
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HR Support Officer, Payroll | Non Manager | HR | |
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Manager Employee Relations, State Parliament | Manager | HR | |
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Senior Manager People & Capability | Manager | HR | |
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Director of Digital Transformation | Director | IT | |
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Apps Being Evaluated by Parliament of NSW Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Parliament of NSW IT executives and key decision makers. This section highlights Parliament of NSW's latest recorded technology evaluations, including Hyland Perceptive Enterprise Search (formerly ISYS) for Application, Web and Enterprise Search on 2025-09-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Parliament of NSW digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-25 | Parliament of NSW | Evaluated | Hyland | Hyland Perceptive Enterprise Search (formerly ISYS) | Application, Web and Enterprise Search | Content Management |
FAQ - APPS RUN THE WORLD Parliament of NSW Technographics
Parliament of NSW is a Government organization based in Australia,
with around 1616 employees and annual revenues of $155.0 million.
Parliament of NSW operates a diverse technology stack with applications such as
SAP Travel and Expense Management, PageUp ATS and FCM Travel Solutions Outsourcing Travel and Expense Services,
covering areas like Expense Management, Applicant Tracking System and Travel Management.
Parliament of NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PageUp and FCM Travel Solutions.
Parliament of NSW recently adopted applications including
SAP SuccessFactors Employee Central Global Benefits in 2024, SAP SuccessFactors Employee Central in 2024 and SAP SuccessFactors Learning in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Parliament of NSW’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Parliament of NSW’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Parliament of NSW technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.