List of FCM Travel Solutions Outsourcing Travel and Expense Services Customers
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Since 2010, our global team of researchers has been studying FCM Travel Solutions Outsourcing Travel and Expense Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management include: Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion, NSW Ministry of Health, a Australia based Government organisation with 183000 employees and revenues of $32.28 billion, Health New Zealand (Te Whatu Ora), a New Zealand based Government organisation with 103611 employees and revenues of $27.18 billion, Bunnings Group, a Australia based Retail organisation with 55000 employees and revenues of $13.94 billion, ANZ Bank, a Australia based Banking and Financial Services organisation with 43094 employees and revenues of $13.40 billion and many others.
Contact us if you need a completed and verified list of companies using FCM Travel Solutions Outsourcing Travel and Expense Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The FCM Travel Solutions Outsourcing Travel and Expense Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACT Government | Government | 6085 | $5.1B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2024 | n/a |
In 2024 ACT Government implemented FCM Travel Solutions Outsourcing Travel and Expense Services to centralize Travel Management for its corporate travel and expense processing across government departments. The engagement is delivered via the FCM Government Team based in Canberra, with dedicated Travel Manager roles responsible for presenting travel solutions and managing bookings for government accounts. This implementation emphasizes a staffed outsourcing model where FCM consultants handle day to day travel arrangement delivery.
The FCM Travel Solutions Outsourcing Travel and Expense Services configuration covers core Travel Management capabilities, including air, car, hotel and ground transportation reservations, international fare construction, complex itinerary management, ticketing and ticket exchanges or changes, and expense processing workflows. Workflows are organized around booking, ticketing, Phase IVs and CRS GDS productivity practices, with procedures and account guidelines embedded into agent servicing scripts and operational playbooks. The application supports both corporate and leisure travel consulting functions for government travelers, with a focus on high attention to detail and professional fare management.
Operational integration includes explicit use of Sabre GDS for reservations and ticketing, and a team based servicing model where agents collaborate to complete all client servicing functions and maintain account relationships. Governance is enacted through company procedures, account guidelines and customer service standards that dictate ticketing rules, exchange processes and communications for government departments. The rollout centers on Canberra based delivery to ACT Government departments and allied public sector accounts, with role level responsibilities defined for Travel Managers and travel consultants to ensure consistent execution of Travel Management and expense administration tasks.
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ANZ Bank | Banking and Financial Services | 43094 | $13.4B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2015 | n/a |
In 2015, ANZ Bank deployed FCM Travel Solutions Outsourcing Travel and Expense Services as a Travel Management engagement. The deployment centralized corporate travel and expense operations within ANZ's Employee Experience domain, covering Talent and Culture, Finance, Procurement, Treasury, and Corporate Services.
The FCM Travel Solutions Outsourcing Travel and Expense Services implementation encompassed travel booking management, outsourced travel agent services, expense capture and reconciliation, travel policy enforcement, and consolidated reporting capabilities. Configuration work emphasized policy driven approvals, automated expense workflows, duty of care features, and reconciled transaction reporting aligned to travel management processes.
Integration architecture followed cloud based SaaS patterns, with FCM integrated alongside Fraedom and Blackline as part of ANZ's cloud SaaS estate hosted on IBM, AWS, GCP, Azure, and Oracle Cloud. Integrations were delivered as cloud to cloud and cloud to ground integrations, ingesting travel and expense transaction feeds into corporate financial and operational systems via API and batch interfaces, and aligning identity and access through enterprise single sign on.
Operational rollout targeted corporate centre functions and employee experience teams, with solution architecture oversight conducted through ANZ architecture governance forums. The program referenced TOGAF aligned architecture disciplines to standardize travel and expense workflows across Finance, Procurement, and HR domains, and to manage multi cloud hosting and integration patterns.
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Aurecon | Professional Services | 7172 | $804M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2022 | n/a |
In 2022, Aurecon implemented FCM Travel Solutions Outsourcing Travel and Expense Services as a mixed cloud SaaS deployment to address corporate Travel Management requirements across ANZ and Asia. The implementation was executed for Aurecon, an ISO27001 certified Asia Pacific engineering, design and advisory company, and delivered a centralized enterprise corporate travel management program for regional offices.
The deployment configured core Travel Management modules including centralized booking workflows, travel policy enforcement and compliance, multi-step approval routing, consolidated travel and expense reporting, and supplier rate and itinerary management. FCM Travel Solutions Outsourcing Travel and Expense Services was localized for ANZ and Asia requirements and configured to support corporate policy mapping, approval hierarchies, and management dashboards typical of enterprise travel programs.
Governance and rollout were led by enterprise solutions architecture resources embedded with Aurecon, working with multi-disciplinary teams across Australia, the Philippines and India. The program aligned solution configuration and operational processes with ISO27001 controls and involved coordinated stakeholder management across finance, procurement and corporate services to standardize workflows and vendor engagement for travel operations.
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Manufacturing | 4324 | $959M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2018 | n/a |
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Banking and Financial Services | 3567 | $1.1B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2012 | n/a |
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Education | 620 | $65M | Malaysia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2015 | n/a |
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Retail | 55000 | $13.9B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2023 | n/a |
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Government | 975 | $280M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2016 | n/a |
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Retail | 26000 | $1.6B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2014 | n/a |
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Oil, Gas and Chemicals | 700 | $122M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating FCM Travel Solutions Outsourcing Travel and Expense Services
- Incnet, a Australia based Media organization with 20 Employees
- Ooredoo Kuwait, a Kuwait based Communications company with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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