Macau, n/a,
Macao
Pccw Macau Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pccw Macau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Pccw Macau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pccw Macau has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Bluespacelabs Bluwyre for Customer Engagement in 2024, Oracle Financial Analyser for EPM in 2000 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pccw Macau is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pccw Macau revenues, which have grown to $1.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pccw Macau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 | ||
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Bluespacelabs | Legacy | Bluespacelabs Bluwyre | Customer Engagement | CRM | n/a | 2024 | 2024 | In 2024, Pccw Macau appears among Bluespacelabs reference logos, implying deployment of Bluespacelabs Bluwyre in the Customer Engagement category. This association is sourced from the vendor reference list rather than a published case study, so exact module configurations and measurable outcomes are not documented publicly. The vendor context implies use of Bluespacelabs Bluwyre to support customer engagement and omnichannel messaging alongside CRM functions, addressing contact management, campaign orchestration, and messaging workflow needs within the Hong Kong market. No named integrations, deployment architecture, governance model, or rollout sequencing are provided in public materials, so this insight should be treated as a vendor-referenced signal of Customer Engagement capability rather than a detailed implementation record. | |
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Financial Analyser | EPM | EPM | n/a | 2000 | 2000 | In 2000, Pccw Macau implemented Oracle Financial Analyser as an EPM solution to support budgeting, forecasting and financial reporting across its finance functions. The Oracle Financial Analyser deployment focused on finance planning and reporting modules, providing centralized dataset handling and the analytical capabilities associated with EPM workflows. Pccw Macau later migrated from Oracle Financial Analyzer to Oracle Hyperion Essbase and Planning to address performance and functional limitations of the earlier platform. The internal PCCW Solutions team worked with Oracle consultants to implement the Oracle Hyperion replacement, delivering faster reporting, centralised budgeting and improved data control and traceability. |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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