Macau, n/a,
Macao
Pccw Macau Technographics
Pccw Macau Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pccw Macau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Pccw Macau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pccw Macau has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, OpenText TeamSite for Web Content Management in 2019, Bluespacelabs Bluwyre for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pccw Macau is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pccw Macau revenues, which have grown to $1.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pccw Macau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pccw Macau Tech Stack and Enterprise Applications
Pccw Macau Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Pccw Macau implemented Cisco Webex Meetings as a customer-facing conferencing capability on its website. Cisco Webex Meetings was deployed to provide Audio Video and Web Conferencing services accessible from the Pccw Macau site to support live customer interactions and remote sessions in Macao.
The implementation centers on standard Cisco Webex Meetings functionality, including scheduled and ad hoc video meetings, screen sharing, meeting recording, meeting controls and participant management, and browser-based join flows. The deployment aligns with category expectations for Audio Video and Web Conferencing, enabling persistent meeting links and hosted meeting sessions exposed through web entry points.
Operationally the Webex Meetings instance is provisioned for public access via the corporate website and is administered by the companys internal communications and IT administrators, reflecting a centralized governance model appropriate for a small organization. The configuration supports customer engagement and internal collaboration workflows, with account and meeting management handled through Webex meeting administration interfaces.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Pccw Macau Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText TeamSite | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Pccw Macau implemented OpenText TeamSite for Web Content Management on its corporate website. The deployment centers on website content operations for the Macao communications provider, using OpenText TeamSite as the core application to centralize authoring and publishing workflows for marketing and communications functions.
OpenText TeamSite is configured to support content authoring, template-driven page rendering, digital asset management, version control, staging and published delivery workflows. Governance emphasizes role-based authoring and editorial approval chains, with content lifecycle controls to manage staging, review and publication. The implementation positions OpenText TeamSite as the primary Web Content Management application for site structure, content versions and controlled publishing pipelines.
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Pccw Macau CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluespacelabs | Legacy | Bluespacelabs Bluwyre | Customer Engagement | CRM | n/a | 2024 | 2024 |
In 2024, Pccw Macau appears among Bluespacelabs reference logos, implying deployment of Bluespacelabs Bluwyre in the Customer Engagement category. This association is sourced from the vendor reference list rather than a published case study, so exact module configurations and measurable outcomes are not documented publicly.
The vendor context implies use of Bluespacelabs Bluwyre to support customer engagement and omnichannel messaging alongside CRM functions, addressing contact management, campaign orchestration, and messaging workflow needs within the Hong Kong market. No named integrations, deployment architecture, governance model, or rollout sequencing are provided in public materials, so this insight should be treated as a vendor-referenced signal of Customer Engagement capability rather than a detailed implementation record.
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Customer Experience | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Pccw Macau EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Pccw Macau
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Pccw Macau Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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