Penn National Insurance
2 N 2nd St,
Harrisburg, 17101, PA,
United States
Harrisburg, 17101, PA,
United States
1 800-388-4764
Insurance
Penn National Insurance Technographics
Penn National Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Penn National Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 830 Penn National Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penn National Insurance has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2017, Guidewire BillingCenter for Insurance Billing Administration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penn National Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Guidewire , One Inc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penn National Insurance revenues, which have grown to $745.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penn National Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Penn National Insurance Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | Grant Thornton | 2018 | 2018 |
Penn National Insurance selected and deployed Oracle Cloud ERP (ERP Financial) in 2018, replacing a legacy system, and implemented it in tandem with Oracle HCM Cloud. The deployment centralized finance and HR data by standardizing on a common chart of accounts and a single general ledger mapping while establishing one source of truth for employee data. Project governance emphasized cross-functional engagement: HR and finance stakeholders participated in each other’s implementations to align reporting and analytics. The implementation scope covered integrated ERP financial and HCM modules across the organization and surfaced an operational insight observed alongside Veterinary Health Group—HR generated a materially higher volume of reports than finance because HR required more views of the consolidated data.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Penn National Insurance implemented Oracle Cloud HCM as its Core HR platform. The implementation was executed in parallel with Oracle ERP Cloud, as Penn National Insurance and Veterinary Health Group moved both applications together to create aligned financial and workforce systems.
The Oracle Cloud HCM deployment centralized employee master data to establish one source of truth for workforce records and reporting. Configuration emphasized Core HR data models and analytics-ready employee attributes, enabling HR and finance stakeholders to validate data structures and reporting taxonomy during build phases.
Integration work focused on linking Oracle Cloud HCM to Oracle ERP Cloud to support a common chart of accounts and one general ledger mapping, ensuring employee-related financial attributes and cost centers reconciled across systems. Cross-functional collaboration was formalized with HR and finance representatives participating in each other’s implementation workstreams, particularly around analytics requirements and report design.
Governance and operational changes included joint stakeholder involvement between HR and finance to govern shared data definitions and reporting rules. The organizations reported being convinced by the benefits of a common chart of accounts, a single general ledger mapping, and a unified source of employee data, and Veterinary Health Group noted that HR produced significantly more reports than finance because HR required more views of the workforce data.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Penn National Insurance selected Guidewire BillingCenter as its billing management system for its property and casualty operations. The deployment was scoped to handle both direct and agency billing and was initiated for all lines of business starting with Direct Bill Personal and Commercial Lines, reflecting a focus on web-based real-time billing visibility and new payment methods.
Penn National Insurance implemented Guidewire BillingCenter to centralize billing and receivables operations under the Insurance Billing Administration category. Implemented capabilities include automation of the billing lifecycle, flexible billing and payment plan design, delinquency handling, agent commission management, eBilling and customer self-service features, and a consolidated single view of billing data to support faster inquiry resolution.
Integrations were planned and described to include agency management systems and external payment systems to enable new payment methods and better electronic payment flows, while aligning BillingCenter with the companys existing IT landscape. Operational coverage explicitly targeted agents and policyholders, and impacted business functions included billing operations, customer service, collections, and new business and retention workflows.
Governance and rollout emphasized ownership and upgradeability, with Planning and Project Management leadership driving reduced time to market for enhancements and ongoing configuration control. The implementation positioned Guidewire BillingCenter as a configurable, upgradeable core for billing administration with the option to operate standalone or within Guidewires InsuranceSuite.
Penn National articulated explicit objectives for the implementation, including improving ease of doing business for agents and customers, increasing new business and retention by enabling new payment and installment options, and optimizing operational efficiency through targeted automation and a unified billing data view.
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Insurance Claims Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance ERP | ERP Services and Operations |
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2023 | 2024 |
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Insurance Policy Administration | ERP Services and Operations |
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2015 | 2015 |
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Insurance Policy Administration | ERP Services and Operations |
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2025 | 2025 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2008 | 2008 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Network Detection and Response (NDR) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Penn National Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Penn National Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Penn National Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Penn National Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Penn National Insurance Technographics
Penn National Insurance is a Insurance organization based in United States,
with around 830 employees and annual revenues of $745.0 million.
Penn National Insurance operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Guidewire BillingCenter,
covering areas like ERP Financial, Core HR and Insurance Billing Administration.
Penn National Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Guidewire.
Penn National Insurance recently adopted applications including
Jarus Policy Admin System in 2025, Stamus Clear NDR in 2025 and Sapiens ReinsurancePro in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Penn National Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Penn National Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Penn National Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.