Harrisburg, 17101, PA,
United States
Penn National Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Penn National Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 830 Penn National Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Penn National Insurance has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Oracle Cloud HCM for Core HR in 2017, Epoq Legal for Document Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Penn National Insurance is running and its propensity to invest more and deepen its relationship with Cisco Systems , Oracle , Epoq or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Penn National Insurance revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Penn National Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2018 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Epoq | Legacy | Epoq Legal | Document Management | Content Management | n/a | 2021 | 2021 | In 2021, Penn National Insurance implemented Epoq Legal through a partnership announced and brought live that same year to deliver Epoq's Business Risk Protection BRP offering to commercial policyholders in the United States. The deployment targeted a P&C insurance customer experience and underwriting-adjacent use case, positioning Epoq Legal within the insurer's service portfolio to extend legal document services to small-business policyholders. Module usage is inferred to be Epoq's document assembly BRP solution, delivering templated legal documents and contract templates and core Document Management capabilities such as a template library, automated document assembly, and document delivery workflows. The implementation focused on document generation and management for policyholder-facing legal materials, with configuration centered on assembling standard contracts and legal templates for distribution to customers and agents. Operational coverage emphasized US commercial policyholders and agent channels, with rollout and partnership governance completed in 2021. The program was framed to reduce small-business legal exposure and to improve agent value-add, and governance attention centered on embedding Epoq Legal into customer engagement and agent workflow processes to align document management with underwriting-adjacent service delivery. |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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|
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ERP Financial | ERP Financial Management |
|
2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Insurance Claims Management | ERP Services and Operations |
|
2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
|
2015 | 2016 |
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Insurance Policy Administration | ERP Services and Operations |
|
2008 | 2008 |
|
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Network Detection and Response (NDR) | CyberSecurity |
|
2025 | 2025 |
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