Performance Team
2240 E Maple Ave,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 866-775-5120
Distribution
Performance Team Technographics
Performance Team Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Performance Team and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 Performance Team employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Performance Team has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2018, Trimble TruckMate for Transportation Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Performance Team is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Trimble or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Performance Team revenues, which have grown to $525.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Performance Team intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Performance Team Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Performance Team deployed Zendesk Chat on their public website. Performance Team implemented Zendesk Chat, a Chatbots and Conversational AI application, to provide real-time conversational engagement and web-based support.
The deployment uses the Zendesk Chat cloud-hosted widget embedded into site pages, instrumenting live chat sessions, proactive messaging triggers, agent routing, transcript capture, and canned response workflows aligned with Chatbots and Conversational AI capabilities. Operational ownership is concentrated in customer service and sales functions, with configuration focused on chat queue rules, agent workspace setup, business hours routing, and visitor targeting for lead capture and qualification. The architecture emphasizes SaaS delivery and browser-based agent workflows rather than on-premise components.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Performance Team implemented Microsoft 365 as its enterprise collaboration platform. Performance Team is a United States based Distribution company with 3300 employees and revenue of 525000000, and Microsoft 365 is deployed to support Collaboration across corporate functions.
The Microsoft 365 deployment emphasizes core Collaboration capabilities typical for the category, including cloud email, document libraries, team chat and real time coauthoring, and online productivity applications. Microsoft 365 is also used on their public website, indicating Microsoft 365 services are surfaced to web properties as part of the implementation.
Operationally the deployment is positioned to support enterprise collaboration across departments, with centralized administration, security and access controls to manage users, content and external sharing. The implementation frames Microsoft 365 as the primary Collaboration platform for Performance Team, underpinning IT and business communications workflows.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trimble | Legacy | Trimble TruckMate | Transportation Management | SCM | n/a | 2017 | 2017 |
In 2017, Performance Team implemented Trimble TruckMate as its Transportation Management platform to support distribution operations. Trimble TruckMate was positioned as the primary Transportation Management component within the company technology stack and used to centralize carrier orchestration and shipment execution.
The deployment emphasized core Transportation Management capabilities, including dispatch and load planning, carrier tendering and rate management, shipment visibility and tracking, and freight settlement and invoicing workflows. Configuration work focused on routing rules, appointment scheduling logic, and EDI-enabled document flows to support automated order release and tendering processes.
Trimble TruckMate was integrated with the existing warehouse and yard systems in the environment, leveraging WMS implementations such as SCALE 2016 and SCALE 2012 plus Softeon, and YMS solutions including YardView and WhereNet. The implementation coexisted with other TMS footprints referenced in the environment, including PCSTrack and Bearwear, and supported operational handoffs for dock appointment synchronization, order-to-transport handoff, and real-time location feeds.
Governance centered on operational ownership by transportation and dispatch teams, with a phased rollout to align process changes across logistics, carrier management, and billing workflows. Training and workflow standardization were applied to embed TruckMate into daily routing, carrier settlement, and shipment exception handling procedures.
|
|
|
|
|
Transportation Management | SCM |
|
2015 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Performance Team
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Performance Team Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Performance Team IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Performance Team digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Performance Team Technographics
Performance Team is a Distribution organization based in United States,
with around 3300 employees and annual revenues of $525.0 million.
Performance Team operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Trimble TruckMate,
covering areas like Chatbots and Conversational AI, Collaboration and Transportation Management.
Performance Team has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Trimble.
Performance Team recently adopted applications including
SmartSheet in 2021, OneTrust Cookie Consent in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Performance Team’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Performance Team’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Performance Team technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.