Oakwood, 44146, OH,
United States
Petitti Garden Centers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Petitti Garden Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Petitti Garden Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Petitti Garden Centers has purchased the following applications: Epicor Eagle Retail Accounting Software for ERP Financial in 2012, Epicor Eagle Point of Sale for Point Of Sale in 2010, Olark Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Petitti Garden Centers is running and its propensity to invest more and deepen its relationship with Epicor , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Petitti Garden Centers revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Petitti Garden Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle Retail Accounting Software | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012 Petitti Garden Centers implemented Epicor Eagle Retail Accounting Software to consolidate retail accounting and inventory controls across its Ohio store network, deploying the solution as an ERP Financial platform to support seasonally driven merchandising and finance operations. The project focused on retail and finance-facing functionality to improve inventory accuracy and forecasting while enabling centralized reporting for merchandising and corporate finance teams.
The implementation used Epicor Eagle N Series with Compass, Performance Manager, Eagle Loyalty and Mobile Manager to deliver retail inventory lifecycle management, loyalty and CRM capabilities, mobile store data capture, and consolidated retail reporting. Configuration emphasized inventory replenishment and seasonal assortment workflows, retailer loyalty program orchestration, and finance reporting components typical of an ERP Financial system.
Operational coverage included in-store and corporate finance workflows across Petitti Garden Centers locations in Ohio, integrating mobile device data capture through Mobile Manager and loyalty interactions through Eagle Loyalty into central reporting processes. The deployment unified retail point-of-service activity with store-level inventory controls and companywide reporting, supporting forecasting and merchandising cadence for seasonal product lines.
Governance changes centered on new inventory and forecasting processes and centralized retail reporting to support finance and merchandising decision making. According to Epicor, these retail and finance-focused capabilities contributed to improved inventory accuracy and supported approximately a 25% increase in sales and a 6% increase in profits.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Petitti Garden Centers implemented Epicor Eagle Point of Sale in the Point Of Sale category to standardize seasonal retail operations across its Northeast Ohio stores. The deployment centered on Epicor Eagle N Series as the primary application, with the retailer using the full Eagle Point of Sale suite to support store transactions and retail merchandising workflows.
The implementation included Epicor Eagle N Series modules Compass, Performance Manager, Loyalty, and Mobile Manager, providing point of sale transaction processing, store-level inventory cycle counting, promotions and loyalty program management, and mobile store operations. Epicor Eagle Point of Sale was configured to surface store and chain analytics through Performance Manager and to execute targeted promotions and loyalty offers via the Loyalty module.
Operational coverage extended across Petitti Garden Centers retail locations in Northeast Ohio, addressing business functions including store operations, inventory management, merchandising, marketing and loyalty, and finance reporting. The solution supported seasonal staffing and inventory patterns common to garden retail, enabling consistent point of sale procedures and centralized promotional workflows across stores.
Governance centered on using Eagle analytics and Loyalty tools to drive merchandising and promotion decisions at the store and chain levels, with process changes focused on standardized counting, promotions execution, and loyalty enrollment operations. Petitti reports inventory accuracy improvements from approximately 70 percent to over 90 percent, and attributes roughly a 25 percent increase in sales and an approximately 6 percent increase in earnings to use of Eagle analytics and loyalty capabilities.
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Retail Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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