AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Phaseware Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2009 2009
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PhaseWare Legacy PhaseWare Customer Support CRM n/a 2008 2008
In 2008, Phaseware implemented PhaseWare as its Customer Support application on the company website. The deployment embedded PhaseWare into the public site to enable customer-facing case submission, a knowledge base, and a web-based ticketing workflow tailored to a small professional services organization. Configuration emphasized small-team operational needs, with support queues, role-based access controls, SLA-driven case routing, and reporting modules consistent with Customer Support systems. Functional workflows focused on case intake through the website, automated assignment to support staff, and knowledge management to capture repeatable resolutions. Operational scope centered on the customer support function serving Phaseware customers via the website, with administrative controls and process governance to manage tickets, service levels, and agent responsibilities. PhaseWare was configured and maintained to support ongoing support operations and internal administration for a compact team structure.
Marketing Analytics CRM 2008 2008
Marketing Analytics, Sales Analytics, Customer Support CRM 2012 2012
Marketing Automation CRM 2013 2013
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Phaseware

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Phaseware Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Phaseware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Phaseware digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Phaseware Technographics
Phaseware is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Phaseware operates a diverse technology stack with applications such as Microsoft 365, HubSpot CMS and PhaseWare, covering areas like Collaboration, Web Content Management and Customer Support.
Phaseware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, HubSpot and PhaseWare.
Phaseware recently adopted applications including Google Tag Manager in 2023, Pathwire Mailgun in 2023 and SMTP Transactional Emails in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Phaseware’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Phaseware’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Phaseware technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.