Stamford, 6901, CT,
United States
Philips Morris International Technographics
Philips Morris International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Philips Morris International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 83100 Philips Morris International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Philips Morris International has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, SAP HCM Leave Management for Absence and Leave Management in 2013, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Philips Morris International is running and its propensity to invest more and deepen its relationship with SAP , Avature , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Philips Morris International revenues, which have grown to $37.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Philips Morris International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Philips Morris International Tech Stack and Enterprise Applications
Philips Morris International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Philips Morris International implemented SAP S/4 HANA as an ERP Financial application across its global SAP landscape. The engagement emphasized SAP S/4 HANA BASIS and security architecture with operational responsibility for production and QA systems, covering more than 175 individual SIDs and a 24 x 7 support model staffed across 57 onshore and offshore resources.
The implementation included detailed access and authorization work streams, where a Role Strategy Document was created to define more than 900 roles, and roles were built using PFCG. BI authorization and analysis authorizations were configured with RSECADMIN and RSECAUTH techniques, authorization fields were maintained via SU20, and Info Objects were set as authorization relevant to enable granular analysis authorizations.
Operational and technical controls were configured using SAP Solution Manager and CCMS for system monitoring, Control-M 6.2 for orchestration of roughly 20,000 daily batch jobs, and coordinated administration of 3,500 printers worldwide under a formal change process. The BASIS team performed kernel upgrades, database and buffer tuning for a 30TB BW system, created databases schemas and users per project requirements, configured production high availability with standby hosts, migrated SAP S/4 HANA content from Development and Test to Production, and completed a SP9 to SP10 stack update.
Governance and process restructuring included security kickoff meetings with functional Business Process Owners to map transaction needs by role, establishment of ARIBA authorization models with parent and child realms and unit authorizers granting access by budget org code or commodity, and quarterly system refresh planning using templates for R/3, ECC, APO, CRM, SRM and BW. Change control, escalation procedures, and on-call rotations were formalized to resolve critical issues and support emergency migrations of batch jobs and variants into Production.
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ERP Financial | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2017 | 2017 |
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Philips Morris International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | n/a | 2013 | 2013 |
In 2013, Philip Morris International implemented SAP HCM Leave Management as a centralized Absence and Leave Management solution to formalize leave workflows and align absence processing with HR operations. The SAP HCM Leave Management deployment was positioned to serve HR, payroll, benefits administration, and labor relations functions within the consumer packaged goods company.
Configuration work centered on employee lifecycle events and absence processing, reflecting existing HR tasks such as induction interviews and onboarding of new employees, employee management for new hires, promotions, leaves and dismissals, and preparation of indemnity packages. The implementation included leave request and approval workflows, entitlement and absence tracking, and setup to feed payroll and time reconciliation processes consistent with standard Absence and Leave Management functionality.
Operational integration linked SAP HCM Leave Management to the companys employee master data and time and attendance control, and it coordinated with payroll and benefits administration including employee life and health insurance and ancillary benefits such as day care and gym membership. The system was used to support union engagement activities by surfacing absence records and employment status during negotiations and liaison interactions with tobacco union leaders and union appointed representatives.
Governance and controls were implemented to support reporting and HR analytics for senior management and to provide auditable records for SOX audits, with workflow-level approvals and role-based access for HR, payroll and labor relations personnel. SAP HCM Leave Management is explicitly used to connect absence administration to payroll processing, HR reporting, compliance audits and operational HR case handling within Philip Morris International.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Benefits Administration | HCM |
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2015 | 2015 |
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Candidate Relationship Management | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2013 | 2013 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2013 | 2013 |
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Performance and Goal Management, Employee Experience | HCM |
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2013 | 2013 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2017 | 2017 |
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Philips Morris International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP Travel and Expense Management | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Philips Morris International migrated its SAP Travel and Expense Management to SAP Concur Travel in the Travel Management category. The initiative centralized travel and expense controls across regional affiliates in Latin America and Canada, establishing SAP Concur Travel as the primary platform for travel booking and expense reporting.
SAP Concur Travel was configured to consolidate travel booking and expense workflows and to standardize expense policy enforcement across affiliates. The implementation included the Concur Travel and Expense solution migration and a Single Sign-on rollout to streamline user access, reducing friction for business users moving between corporate applications.
The program coincided with broader IT rationalization, migrating four local client server solutions to hosted or cloud deployments and replacing a local third party check printing process with an internal global finance printing solution, which processes over $4M in checks annually. The team also contributed to customer engagement tooling by assisting the design and look and feel of a Salesforce app provided to the companys B2B customer base.
Governance and operational change were led by a regional project leader responsible for Service Management initiatives across all LA&C affiliates, supervising six Customer Services managers and conducting their performance reviews. The leader also directed a sourcing shift from CapEx to OpEx for desktop equipment, leading the analysis and proposal with Finance that achieved upwards of $50,000 in savings as part of the procurement to leasing transition.
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Philips Morris International Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Philips Morris International Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Philips Morris International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Philips Morris International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2011 | 2011 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Philips Morris International SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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Order Management | SCM |
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2010 | 2010 |
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S&OP | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2010 | 2010 |
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Transportation Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2010 | 2010 |
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Philips Morris International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Philips Morris International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Philips Morris International Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Philips Morris International TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Philips Morris International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Data Replication | PaaS |
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2022 | 2023 |
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Master Data Management | PaaS |
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2022 | 2023 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Philips Morris International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Streaming | IaaS |
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2020 | 2020 |
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Philips Morris International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Philips Morris International
Apps Being Evaluated by Philips Morris International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-18 | Philips Morris International | Evaluated | Quinyx | Quinyx Workforce Management System | Workforce Management | HCM |
| 2025-09-17 | Philips Morris International | Evaluated | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | HCM |
| 2025-09-15 | Philips Morris International | Evaluated | Saviynt | Saviynt | Identity and Access Management (IAM) | CyberSecurity |
| 2025-07-14 | Philips Morris International | Evaluated |
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ERP Financial | ERP |
| 2025-01-15 | Philips Morris International | Evaluated |
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Retail Management | ERP Services and Operations |
| 2024-10-16 | Philips Morris International | Evaluated |
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Procurement | Procurement |
| 2024-10-16 | Philips Morris International | Evaluated |
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Sourcing | Procurement |
| 2024-10-16 | Philips Morris International | Evaluated |
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Workforce Analytics | HCM |
| 2024-10-16 | Philips Morris International | Evaluated |
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Project Portfolio Management | PPM |
| 2024-10-16 | Philips Morris International | Evaluated |
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Workforce Scheduling | HCM |