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Michelin, an e2open customer evaluated Oracle Transportation Management

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Pinpoint, MasterCard Loyalty Solutions Tech Stack and Enterprise Applications

Pinpoint, MasterCard Loyalty Solutions ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor ERP ERP Financial ERP n/a 2004 2004
In 2004, Pinpoint, MasterCard Loyalty Solutions implemented Epicor ERP in the ERP Financial category. The deployment centered on internal IT and finance operations, with explicit case resolution handled through Global Services Management and BMC Remedy SmartIT for internal users, and included installations of internal software applications and printers. Epicor ERP was configured to address core ERP Financial workloads, aligning with functional workflows typical of ERP Financial systems such as general ledger, accounts payable, and transaction processing. Internal system administration and troubleshooting responsibilities extended across Epicor ERP configuration, SecureIT and TruAxis support, Lotus Notes maintenance, printer management, distribution list provisioning, and Active Directory account administration. Integrations and operational coverage emphasized IT service management and directory services, with BMC Remedy SmartIT used for ticketing and incident management, Active Directory used for identity and distribution list control, and Lotus Notes used for user communications. The initiative focused on supporting internal IT service delivery and finance back office functions rather than external customer facing systems. Governance relied on defined Global Services Management workflows to route case resolution and escalations, establishing standard incident triage and administration processes. Support ownership explicitly included ongoing internal system admin and troubleshooting for Epicor ERP, SecureIT, TruAxis, printers, distribution lists, and directory services.
Pinpoint, MasterCard Loyalty Solutions Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
In 2020, Pinpoint, MasterCard Loyalty Solutions implemented Adobe Experience Manager. Adobe Experience Manager is being used as a Digital Asset Management solution on their website in Australia to centralize marketing and web assets for marketing, creative, and web operations teams. The implementation leverages core Digital Asset Management capabilities including a centralized asset repository, metadata taxonomy and tagging, version control, rendition generation and publishing workflows to manage assets used on the public website. Asset governance is enforced through role based access controls and approval workflows aligned to marketing publishing processes, with the system provisioning assets for site delivery as part of web content workflows. The configuration emphasizes asset lifecycle orchestration and content delivery patterns common to web facing DAM deployments, clarifying the relationship between Pinpoint, MasterCard Loyalty Solutions Adobe Experience Manager Digital Asset Management and business functions that run site content and marketing asset operations.
Pinpoint, MasterCard Loyalty Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Marketing Cloud (ex Omniture) Marketing Automation CRM n/a 2018 2018
In 2018, Pinpoint, MasterCard Loyalty Solutions deployed Adobe Marketing Cloud (ex Omniture) as a Marketing Automation solution on its Australia-facing website. Adobe Marketing Cloud (ex Omniture) was used to instrument web analytics and audience measurement across the site, providing a platform-level capability set to support digital marketing and customer engagement functions. The implementation is positioned as the primary Marketing Automation layer for site-level analytics and campaign orchestration. The deployment focused on client-side tagging and analytics instrumentation, combined with audience segmentation and campaign orchestration workflows consistent with Marketing Automation platforms. Operational ownership sits with the digital marketing and analytics teams, with governance oriented around tagging standards, measurement workflows, and campaign data hygiene. Technical configuration emphasized web page tag deployment, event and pageview capture, and segmented audience definitions to enable personalized campaign targeting and measurement across the Mastercard Australia web estate.
Pinpoint, MasterCard Loyalty Solutions TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Pinpoint, MasterCard Loyalty Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Pinpoint, MasterCard Loyalty Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2016 2016
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Pinpoint, MasterCard Loyalty Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Pinpoint, MasterCard Loyalty Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Pinpoint, MasterCard Loyalty Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Pinpoint, MasterCard Loyalty Solutions digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Pinpoint, MasterCard Loyalty Solutions Technographics
Pinpoint, MasterCard Loyalty Solutions is a Banking and Financial Services organization based in Australia, with around 200 employees and annual revenues of $20.0 million.
Pinpoint, MasterCard Loyalty Solutions operates a diverse technology stack with applications such as Epicor ERP, Adobe Experience Manager and Adobe Marketing Cloud (ex Omniture), covering areas like ERP Financial, Digital Asset Management and Marketing Automation.
Pinpoint, MasterCard Loyalty Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor and Adobe Systems.
Pinpoint, MasterCard Loyalty Solutions recently adopted applications including OneTrust Cookie Consent in 2021, Adobe Experience Manager in 2020 and Rackspace Cloud in 2019, highlighting its ongoing modernization strategy.
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Our research team continuously updates Pinpoint, MasterCard Loyalty Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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