Pirkkala, 33960,
Finland
Plugit Technographics
Plugit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Plugit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Plugit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Plugit has purchased the following applications: Apple Pay for Payment Processing in 2022, Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, Crisp for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Plugit is running and its propensity to invest more and deepen its relationship with Apple , Teamtailor , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Plugit revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Plugit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Plugit Tech Stack and Enterprise Applications
Plugit ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Plugit implemented Apple Pay on its website. Apple Pay is a Payment Processing solution that Plugit embedded into the web checkout to enable tokenized mobile wallet and card payments for online purchases.
The implementation centers on client side web integration and merchant side payment endpoints, leveraging Apple Pay web components to surface the mobile wallet option during checkout and to transmit tokenized payment credentials. Configuration activities included merchant validation, certificate provisioning, and checkout UI adjustments to present Apple Pay alongside existing payment methods. Functional capabilities implemented align with Payment Processing workflows, including tokenized card acceptance, payer authentication, and authorization handoffs.
Operational scope focused on Plugit's ecommerce and finance workflows on the corporate website serving customers in Finland, with payment acceptance governed through checkout rules and reconciliation processes maintained by finance. Customer support and order management processes were updated to reference Apple Pay transaction identifiers and status codes in transaction records. Governance emphasized payment acceptance policies and checkout validation steps to maintain consistent transactional processing.
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Plugit HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Plugit deployed Teamtailor ATS on their corporate careers site. Plugit implemented Teamtailor ATS to provide Recruiting,Applicant Tracking System capabilities for talent acquisition and HR operations. Deployment focused on embedding job listings and application forms into the public site, routing candidates into structured pipelines and enabling vacancy visibility across departments. The implementation aligns with the company's professional services recruiting needs and supports centralized applicant intake.
Configuration included candidate pipelines, custom job templates, granular permissions for hiring managers, and branded career pages, reflecting typical Applicant Tracking System workflows. The deployment emphasized on site application capture through embedded forms and centralized candidate management within Teamtailor ATS, supporting internal HR and hiring manager workflows. Operational scope centers on Plugit's HR and hiring managers in Finland, covering published vacancies and candidate management on the careers portal. Governance was organized around configured recruitment workflows and user access controls to standardize screening and interview coordination.
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Plugit AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Plugit implemented Crisp on their website, deploying the Crisp Chatbots and Conversational AI application to provide on-site conversational engagement. Plugit configured Crisp as a customer-facing chat widget to support customer service and pre-sales interactions, aligning the Chatbots and Conversational AI capability with lead capture and real-time visitor engagement on its public site.
The implementation centered on standard conversational modules, including the embedded web chat widget, automated welcome messages and routing to human agents, conversation history for context, and visitor tracking common to Chatbots and Conversational AI platforms. Operational coverage was focused on the website and staffed by customer-facing teams, with configuration and workflow setup performed at the site level to govern message flows and handoffs between automated responses and live agents.
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Plugit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Plugit eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Plugit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Plugit ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Plugit PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2020 | 2020 |
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Plugit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Plugit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Plugit Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-12 | Plugit | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |