Hudson, 01749, MA,
United States
Precision Coating Company Technographics
Precision Coating Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Precision Coating Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Precision Coating Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Precision Coating Company has purchased the following applications: Plex ERP for Manufacturing ERP in 2023, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Precision Coating Company is running and its propensity to invest more and deepen its relationship with Plex Systems , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Precision Coating Company revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Precision Coating Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Precision Coating Company Tech Stack and Enterprise Applications
Precision Coating Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plex Systems | Legacy | Plex ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Precision Coating Company implemented Plex ERP as its Manufacturing ERP to centralize manufacturing and financial data across multiple production sites. The implementation was supported by a Business Analyst based in Hudson, Massachusetts from April 2023 to December 2023, with direct involvement across quality, shipment, finance, and shop floor functions.
Plex ERP was configured to capture manufacturing transactions, quality test results, shipment events, and financial posting data, aligning production control and quality workflows with core financial reporting. Functional configurations emphasized quality management and shipment operations alongside production data capture, enabling consistent recordkeeping and process standardization in manufacturing operations.
The rollout included integration of Plex ERP data into Qlik Sense and SQL based analytics, with the Business Analyst producing visualizations for Quality and Shipment analytics. Operational coverage explicitly spanned Quality, Shipment, Finance, and Manufacturing teams, and the work produced meaningful insights on financial and manufacturing data that informed cross functional decision making.
|
Precision Coating Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Precision Coating Company implemented Hubspot Live Chat on their website. Hubspot Live Chat was deployed as a website-embedded conversational layer and is classified in the Chatbots and Conversational AI category. The implementation targeted inbound customer engagement for the Life Sciences manufacturer and centralized real-time messaging on the company site.
Configuration centered on the live chat widget, automated bot flows for initial qualification, and live agent handoff into a shared conversation inbox. Standard capabilities such as pre chat capture, scripted responses, visitor context and session logging were used to structure conversations and capture contact details into HubSpot records. Administrators configured targeting rules to surface the chat widget on relevant pages and built canned response templates aligned to sales and support workflows.
Operational scope remained focused on the corporate website and impacted sales and customer support functions by centralizing inbound inquiries in the Hubspot Live Chat console. Governance included admin ownership of routing rules, documented response protocols, and a staged rollout to align web channels with internal inbox management. Ongoing monitoring used conversation logs and the Hubspot Live Chat interface to refine bot scripts and routing rules.
|
Precision Coating Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Precision Coating Company implemented Microsoft 365 to standardize collaboration across its 160 employee organization. The Microsoft 365 deployment, categorized as Collaboration, was provisioned to deliver a cloud native productivity and collaboration layer supporting companywide communication and document workflows.
The implementation focused on core Microsoft 365 capabilities, including email and calendaring, SharePoint based intranet and document libraries, Microsoft Teams for real time collaboration, OneDrive for file sync, and Office applications for desktop productivity. IT governance emphasized centralized user provisioning and cloud document control, with configurations to enable team sites and shared workspaces supporting quality, R&D, and operations business functions. Public site source information indicates Microsoft 365 presence on the company website, confirming organization level adoption of the Microsoft 365 Collaboration platform.
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Precision Coating Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
Precision Coating Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
Precision Coating Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Precision Coating Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Precision Coating Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-24 | Precision Coating Company | Evaluated | Plex Systems | Plex ERP | Manufacturing ERP | ERP Services and Operations |