Copenhagen, 1717,
Denmark
Queue it Technographics
Queue it Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Queue it and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 211 Queue it employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queue it has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2020, Zendesk Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queue it is running and its propensity to invest more and deepen its relationship with Teamtailor , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queue it revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queue it intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Queue it Tech Stack and Enterprise Applications
Queue it HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Queue it implemented Teamtailor ATS on its public careers subdomain. The deployment embeds Teamtailor ATS into the company's website to host job listings, collect applications, and present employer branding assets. This implementation positions Teamtailor ATS as Queue it Recruiting,Applicant Tracking System, supporting a centralized job board and candidate capture on the careers site.
Configuration focused on job posting and application intake workflows used by the company's talent acquisition and HR teams, with pipelines and candidate status tracking configured inside Teamtailor ATS. The implementation leverages standard Recruiting,Applicant Tracking System capabilities such as branded career pages, application forms, and automated candidate routing to support sourcing and screening activities. Governance centers on the recruiting function, with careers site content managed through the Teamtailor ATS interface and hiring workflows enforced through configured pipeline stages.
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Queue it AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Queue it implemented Zendesk Chat on their website. Queue it deployed Zendesk Chat, a Chatbots and Conversational AI application, to provide real-time customer support and digital engagement for its professional services operations.
The deployment leveraged core Chatbots and Conversational AI capabilities including a web-embedded chat widget, real-time messaging, proactive chat triggers, agent console access, routing rules, and transcript capture for post-session follow-up. Zendesk Chat was configured to surface live sessions to support agents through the agent interface and to standardize message templates and routing logic to match Queue it service workflows.
Operational scope was focused on the public website and customer-facing channels, supporting customer service and digital success teams. Governance centered on defining agent roles, chat ownership, escalation paths, and onboarding processes to fold live chat into existing support workflows, ensuring consistent handling of inbound web conversations.
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Queue it Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Queue it implemented Microsoft 365 to provide company-wide Collaboration capabilities for the 211-employee Denmark-based professional services firm. The Microsoft 365 deployment is referenced on Queue it’s website, indicating the application is used to support corporate collaboration, content workflows and external-facing communication touchpoints.
The implementation centers on standard Microsoft 365 components, including Exchange Online for corporate email, SharePoint Online for intranet and content management, Microsoft Teams for real-time collaboration, and OneDrive for user file sync, delivering core Collaboration functionality. Microsoft 365 is operated as a centralized tenant with role-based administration, and it has been integrated with website content and authentication workflows to support marketing, sales and operations collaboration across the organization.
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Queue it CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Queue it PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Queue it IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Queue it
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Queue it Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-24 | Queue it | Evaluated | Guidewire | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations |
| 2024-06-18 | Queue it | Evaluated | GoDaddy | GoDaddy Mad Mimi | Marketing Automation | CRM |