Randox
55 Diamond Road,
Crumlin, BT29 4QY,
United Kingdom
Crumlin, BT29 4QY,
United Kingdom
44 28 9442-2413
Life Sciences
Randox Technographics
Randox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Randox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1582 Randox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Randox has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2017, Hallmark PAMS for Core HR in 2021, LabWare LIMS for Laboratory Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Randox is running and its propensity to invest more and deepen its relationship with Sage , Elavon , Hallmark Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Randox revenues, which have grown to $679.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Randox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Randox Tech Stack and Enterprise Applications
Randox ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2017 | 2017 |
Randox selected and deployed Sage 500 ERP (formerly MAS 500) in 2017 to replace a legacy financial system; the implementation is classified as ERP Financial and remains in use at the Randox Crumlin site (buyer role documented March 2020–present). The deployment was structured to support transactional finance and operational procurement workflows, with users handling all forms of procurement, supplier setup, negotiating and ordering materials, and maintaining inventory status to enable continued production. The implementation encompasses purchasing/procurement functionality, inventory control and materials management, and preventive maintenance scheduling to support service and calibration activities. Randox uses the system to organize and schedule contractors, oversee company vehicle maintenance, record calibration/service work tied to ISO 9001 and ISO17025 quality requirements, and to manage sourcing and logistics related to COVID-19 materials and sample collection.
|
|
|
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
Randox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hallmark Solutions | Legacy | Hallmark PAMS | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 Randox implemented Hallmark PAMS as its Core HR application. The deployment is centered on HR administration at Randox Laboratories Crumlin where Hallmark PAMS is the primary system for maintaining personnel records and managing absence workflows.
Hallmark PAMS is used to manage employee files, prepare and retrieve HR documents such as employment contracts, addendums, new starter information, appraisals and job descriptions, and to support absence management processes. The implementation supports standard Core HR functional workflows including employee data management, onboarding records, performance appraisal tracking and document management.
Operationally the system is used by HR administrators who liaise with managers, directors and team members to answer queries and update internal databases. Hallmark PAMS operates alongside Microsoft Excel and Outlook for communications and spreadsheet-based data tasks while serving as the authoritative HR database for record keeping and absence oversight.
Governance and day to day process responsibility rests with HR administration functions, who use Hallmark PAMS to organize personnel files, update absence records and retrieve HR documentation. The configuration emphasizes auditability of personnel records and structured workflows for document retrieval and employee query handling within the Core HR domain.
|
|
|
|
|
Learning and Development | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2020 | 2020 |
|
Randox ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LabWare | Legacy | LabWare LIMS | Laboratory Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Randox implemented LabWare LIMS for Laboratory Management across its diagnostic laboratory operations in the United Kingdom. The deployment centralized sample accessioning, test orchestration, and results handling to support Randox's life sciences and diagnostics business functions, aligning Laboratory Management with day to day laboratory operations and quality assurance activities.
LabWare LIMS was configured with core Laboratory Management modules including sample management, workflow orchestration, instrument data capture, results reporting, and quality control, with LabWare LIMS used to govern electronic laboratory records. Configuration emphasized electronic audit trails, role based access control, SOP driven workflows, and configurable result validation to support regulatory recordkeeping and operational governance. The implementation was structured to standardize laboratory procedures and laboratory information handling across sites in the United Kingdom, with operational ownership centered on central laboratory operations and quality teams.
|
Randox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2020 | 2020 |
|
Randox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Analytics | CRM |
|
2018 | 2018 |
|
Randox ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Randox PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Quality Management | PLM and Engineering |
|
2018 | 2018 |
|
Randox TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Randox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Randox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Randox
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
IT Systems Improvement Manager | Manager | IT | |
|
|
|
Founder and Managing Director | Director | Finance | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Customer Service Engineer Team Lead | Manager | Customer Service | |
|
|
|
Assistant Customer Support and Compliance Manager | Manager | Customer Service | |
|
|
|
Applications Manager | Manager | IT | |
|
Apps Being Evaluated by Randox Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Randox IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Randox digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Randox Technographics
Randox is a Life Sciences organization based in United Kingdom,
with around 1582 employees and annual revenues of $679.0 million.
Randox operates a diverse technology stack with applications such as
Sage 500 ERP (formerly MAS 500), Hallmark PAMS and LabWare LIMS,
covering areas like ERP Financial, Core HR and Laboratory Management.
Randox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Hallmark Solutions and LabWare.
Randox recently adopted applications including
Slack Connect in 2022, AuthSMTP in 2022 and Hallmark PAMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Randox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Randox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Randox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.