RateGain
Prius Global, Tower A 4th and 5th Floor, Plot No. A-3,4,5 Sector 125,
Noida, 201301,
India
Noida, 201301,
India
91 20 505 7000
Professional Services
RateGain Technographics
RateGain Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RateGain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 460 RateGain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RateGain has purchased the following applications: Freshworks Freshteam ATS for Applicant Tracking System in 2020, Collect.chat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RateGain is running and its propensity to invest more and deepen its relationship with Freshworks , Collect.chat , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RateGain revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RateGain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RateGain Tech Stack and Enterprise Applications
RateGain HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshworks Freshteam ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, RateGain implemented Freshworks Freshteam ATS as its Applicant Tracking System. The Freshworks Freshteam ATS is hosted via Freshworks' talent portal and is embedded into RateGain's careers site, capturing candidate applications through the company website and using FreshID OAuth callback flows for authentication and session handoff.
The implementation focused on core Applicant Tracking System capabilities, including job requisition posting, candidate profile and resume intake, configurable applicant pipelines, interview scheduling, offer management, and onboarding handoff to HR operations. Freshworks Freshteam ATS was configured with role based permissions for recruiters and hiring managers, centralized candidate communication, and status tracking across open requisitions.
Operational scope centers on RateGain's HR and talent acquisition teams, with the RateGain Freshworks Freshteam ATS Applicant Tracking System supporting external candidate intake from the public careers site and internal hiring workflows. Governance measures included standardized workflow routing, approval gates for hiring decisions, recruiter and hiring manager access controls, and audit trails to support recruitment governance and compliance.
|
RateGain AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, RateGain implemented Collect.chat on its website to provide an embedded conversational interface for visitor engagement. Collect.chat was deployed as a web-embedded, SaaS-hosted chatbot leveraging Chatbots and Conversational AI capabilities to present guided question flows, capture visitor details, and surface automated FAQ responses on customer-facing pages. The implementation concentrated on marketing and customer engagement pages of RateGain's public site, using conversational widgets and administrative dashboards for real-time monitoring and content updates.
Configuration work focused on conversational flow design, form-driven lead capture, and automated response templates, with the digital marketing team maintaining governance and content control. Operational coverage emphasized pre-sales qualification and basic support triage, routing conversations to human follow up where required and providing reporting through Collect.chat dashboards. Governance included scripted templates, administrative access controls, and an update cadence for conversational content to align with RateGain's customer engagement processes.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
|
RateGain Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, RateGain implemented Zoom for Audio Video and Web Conferencing. The deployment included embedding Zoom capabilities on RateGain’s corporate website, indicating a public-facing use case for customer engagement alongside internal collaboration.
The implementation leveraged core Zoom capabilities typical for the category, including scheduled meetings, webinar hosting, screen sharing, cloud recording, and browser-based joining. Zoom is presented on the website surface, which implies use of web SDK or embedded meeting and webinar flows to support live demos and customer-facing sessions.
Operationally the Zoom deployment follows a cloud-first SaaS model, provisioned as a corporate Zoom tenancy to serve cross-functional business functions such as sales, customer success, product demonstrations, and internal collaboration. The presence of Zoom on the website aligns the application with both external engagement and internal communications use cases.
Governance and configuration appear centered on centralized administration, role-based user provisioning and meeting policy controls to manage public-facing sessions delivered via the website. Documentation and training for hosts and moderators would be consistent with managing a site-embedded Zoom footprint, ensuring secure public access and standardized meeting workflows.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
RateGain CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2024 | 2024 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
RateGain ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
RateGain PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
RateGain IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
RateGain CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at RateGain
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RateGain Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RateGain IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RateGain digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RateGain Technographics
RateGain is a Professional Services organization based in India,
with around 460 employees and annual revenues of $68.0 million.
RateGain operates a diverse technology stack with applications such as
Freshworks Freshteam ATS, Collect.chat and Zoom,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
RateGain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freshworks, Collect.chat and Zoom Video Communications.
RateGain recently adopted applications including
Zoominfo Platform in 2024, Drift AI Chatbot in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RateGain’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RateGain’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RateGain technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.