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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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RBL Bank
Location
One World Center, Tower 2B 6th Floor 841, Senapati Bapat Marg Lower Parel (West),
Mumbai, 400013,
India
Website
https://www.rblbank.com/
Phone
91 22 4302 0600
Artw industry
Banking and Financial Services
Employee
Revenue

RBL Bank Technographics

RBL Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by RBL Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22564 RBL Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that RBL Bank has purchased the following applications: Fiserv VisionPLUS for Payment Processing in 2018, Oracle Cloud HCM for Core HR in 2020, Infosys Finacle for Core Banking in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems RBL Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Oracle , Infosys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing RBL Bank revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RBL Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

RBL Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv VisionPLUS Payment Processing ERP Financial Management n/a 2018 2019
In 2018, RBL Bank implemented Fiserv VisionPLUS, deploying Payment Processing capabilities to support its credit card business. The deployment was executed through a commercial tie up with First Data to provision end to end card processing services and next generation payment technology for the bank. Fiserv VisionPLUS was configured to provide core Payment Processing functionality including account lifecycle management, authorization and transaction processing, billing and settlement workflows, dispute and chargeback handling, and fraud detection and risk controls. Configuration work emphasized platform scalability and security controls consistent with enterprise card processing, including role based access and data protection measures. The program covered retail card operations for RBL Bank and was positioned to scale transaction volumes across the bank's credit card portfolio in India. The implementation established operational flows for transaction routing, authorization processing, and customer servicing on the VisionPLUS platform, with First Data supplying the operational processing services under the commercial agreement. Governance centered on product and feature rollout driven by the bank's retail leadership, enabling RBL Bank to introduce new card features and scale transactions on a secure and scalable platform. Bank statements indicated the initiative was intended to strengthen competitive positioning in the evolving Indian market and to provide a foundation for future card product innovations.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2020 2021
Recruiting, Applicant Tracking System HCM 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infosys Legacy Infosys Finacle Core Banking ERP Services and Operations n/a 2019 2019
Loan Management ERP Services and Operations 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2020 2020
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Engagement CRM 2020 2020
Customer Experience CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at RBL Bank
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by RBL Bank Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD RBL Bank Technographics

RBL Bank is a Banking and Financial Services organization based in India, with around 22564 employees and annual revenues of $1.20 billion.

RBL Bank operates a diverse technology stack with applications such as Fiserv VisionPLUS, Oracle Cloud HCM and Infosys Finacle, covering areas like Payment Processing, Core HR and Core Banking.

RBL Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv, Oracle and Infosys.

RBL Bank recently adopted applications including Akamai CDN in 2021, Oracle Cloud HCM in 2020 and Oracle Taleo Cloud Service in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of RBL Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates RBL Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete RBL Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.