List of Fiserv VisionPLUS Customers
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United States
Since 2010, our global team of researchers has been studying Fiserv VisionPLUS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv VisionPLUS for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv VisionPLUS for Payment Processing include: HSBC, a United Kingdom based Banking and Financial Services organisation with 212409 employees and revenues of $67.40 billion, TD Bank US, a United States based Banking and Financial Services organisation with 26714 employees and revenues of $6.60 billion, Bank of Ayudhya, a Thailand based Banking and Financial Services organisation with 13950 employees and revenues of $4.70 billion, RBL Bank, a India based Banking and Financial Services organisation with 22564 employees and revenues of $1.20 billion, Bank of Queensland, a Australia based Banking and Financial Services organisation with 3558 employees and revenues of $1.12 billion and many others.
Contact us if you need a completed and verified list of companies using Fiserv VisionPLUS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Fiserv VisionPLUS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Ayudhya | Banking and Financial Services | 13950 | $4.7B | Thailand | Fiserv | Fiserv VisionPLUS | Payment Processing | 2019 | n/a |
In 2019, Bank of Ayudhya implemented Fiserv VisionPLUS for Payment Processing. The deployment targeted Krungsri Consumer, the bank's consumer finance arm and largest card issuer with 6.2 million accounts, and was operated from the BAY Rama 3 headquarters to support credit card and non-credit card product lines and accounts receivable workflows.
Fiserv VisionPLUS was configured to support core card account management and billing workflows and to host accounts receivable application functionality used by Krungsri Consumer. Functional workstreams emphasized gap analysis and detailed functional specification development, enabling vendor program development and configuration aligned with card and non-card product requirements.
Integration and operational coverage centered on vendor-managed program development and an end-to-end SDLC execution, using Agile framework practices. The implementation program included formal System Test, System Integration Test, and User Acceptance Test phases prior to implementation, and coordinated handover to the bank's production support team.
Governance and process changes were realized through business analyst led functional specification ownership and cross-functional coordination, where subject matter experts for credit card and non-credit card businesses clarified requirements to the vendor. Operational governance emphasized structured testing gates, vendor task management for development and implementation, and ongoing advisory support to business end-users for Fiserv VisionPLUS accounts receivable and payment processing functionality.
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Bank of Queensland | Banking and Financial Services | 3558 | $1.1B | Australia | Fiserv | Fiserv VisionPLUS | Payment Processing | 2020 | n/a |
In 2020, Bank of Queensland selected Fiserv VisionPLUS to deliver a card issuing and management capability for the BOQ Group and Virgin Money Australia, an implementation classified under Payment Processing. The managed service was contracted to support multiple brands and product lines, with an initial scope to enable Virgin Money’s new debit card program and to be live in 2020 ahead of Virgin Money’s Digital Bank marketing launch in early 2021.
The Fiserv VisionPLUS deployment was delivered as an end to end managed services solution providing card lifecycle functionality, including card issuance for physical and digital cards, centralized account and product configuration, and processing services that span authorization, clearing and settlement. The solution emphasizes service oriented architecture and open APIs, enabling direct provisioning of cards to digital wallets from Virgin Money’s mobile banking app and reducing manual provisioning workflows.
Operationally the service is hosted in Australia and tailored to local regulatory and scheme requirements, while supporting both local and global card schemes for cross border processing. The scope explicitly covers BOQ and Virgin Money card program orchestration, and the managed services model provides ongoing operational support and scalability as card volumes and product variants are introduced.
Governance and rollout were organized around a managed service operating model that centralizes card program management across the BOQ Group, enabling streamlined issuance and management processes and faster introduction of product features. Fiserv VisionPLUS supports integration points with mobile banking for add to wallet capability and is positioned to enable end to end digital banking and payment services for BOQ and Virgin Money Australia.
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HSBC | Banking and Financial Services | 212409 | $67.4B | United Kingdom | Fiserv | Fiserv VisionPLUS | Payment Processing | 2016 | n/a |
In 2016, HSBC implemented Fiserv VisionPLUS to consolidate Payment Processing for its credit card operations. The engagement emphasized designing and implementing solutions to combat financial crime risk across lines of business, including requirements gathering, finalizing functional, security and technical designs, and preparing technical board presentations that integrated local and global systems.
The implementation encompassed credit card processing configuration on Fiserv VisionPLUS, providing subject matter expertise for card processing workflows including authorization, transaction lifecycle handling and settlement orchestration. Implementation tasks included application integration services, infrastructure and code management, region build and access setup, and planning for production service acceptance.
Testing and operational readiness were formalized through testing strategy planning, operations acceptance testing and Production Service Acceptance support. Governance activities included risk identification and capacity planning, while troubleshooting and continuous improvement recommendations were executed using Agile and SDLC methodologies.
Coordination and communication were maintained across multiple teams and multiple countries to align technical, security and operational decisions. HSBC integrated Fiserv VisionPLUS into its broader payments ecosystem to centralize card processing functions and sustain application level operational support across affected business functions.
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RBL Bank | Banking and Financial Services | 22564 | $1.2B | India | Fiserv | Fiserv VisionPLUS | Payment Processing | 2018 | n/a |
In 2018, RBL Bank implemented Fiserv VisionPLUS, deploying Payment Processing capabilities to support its credit card business. The deployment was executed through a commercial tie up with First Data to provision end to end card processing services and next generation payment technology for the bank.
Fiserv VisionPLUS was configured to provide core Payment Processing functionality including account lifecycle management, authorization and transaction processing, billing and settlement workflows, dispute and chargeback handling, and fraud detection and risk controls. Configuration work emphasized platform scalability and security controls consistent with enterprise card processing, including role based access and data protection measures.
The program covered retail card operations for RBL Bank and was positioned to scale transaction volumes across the bank's credit card portfolio in India. The implementation established operational flows for transaction routing, authorization processing, and customer servicing on the VisionPLUS platform, with First Data supplying the operational processing services under the commercial agreement.
Governance centered on product and feature rollout driven by the bank's retail leadership, enabling RBL Bank to introduce new card features and scale transactions on a secure and scalable platform. Bank statements indicated the initiative was intended to strengthen competitive positioning in the evolving Indian market and to provide a foundation for future card product innovations.
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SBI Payment Services | Professional Services | 1000 | $144M | India | Fiserv | Fiserv VisionPLUS | Payment Processing | 2019 | n/a |
In 2019 SBI Payment Services implemented Fiserv VisionPLUS to centralize Payment Processing for card issuance, underwriting, and credit operations. The deployment targeted card operations and underwriting teams within the company, establishing Fiserv VisionPLUS as the system of record for credit card application handling and servicing.
The Fiserv VisionPLUS implementation focused on core modules for application processing, underwriting decisioning, income and asset calculation workflows, and credit limit management. Configuration included automated policy-driven checks for risk assessment and manual exception workflows, and operational controls to enable modification of current credit card limits in Fiserv VisionPLUS based on documented customer consent.
Operational integrations explicitly included CARD ONE for customer data lookup and active offer verification, supporting parallel workflows between offer validation and application adjudication. Day to day use spanned multi-accounting teams, underwriting analysts, and credit operations in Gurgaon, India, driving coordinated review and second card application handling within the Payment Processing stack.
Governance centered on embedding underwriting rules and risk guidelines into application review workflows, with structured processes for approval, rejection, and re-checking declined applications to pursue possible curing via exceptions. The implementation formalized roles between underwriting and multi-accounting teams, preserving auditability for income and credit statement analysis while enabling operational changes such as limit adjustments directly through Fiserv VisionPLUS.
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Banking and Financial Services | 26714 | $6.6B | United States | Fiserv | Fiserv VisionPLUS | Payment Processing | 2019 | n/a |
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Retail | 11 | $2M | South Africa | Fiserv | Fiserv VisionPLUS | Payment Processing | 2022 | n/a |
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Banking and Financial Services | 100 | $10M | China | Fiserv | Fiserv VisionPLUS | Payment Processing | 2019 | n/a |
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Buyer Intent: Companies Evaluating Fiserv VisionPLUS
- Abacus I.t., a United States based Professional Services organization with 19 Employees
- Capital on Tap, a United Kingdom based Banking and Financial Services company with 200 Employees
- Pragati Automation, a India based Manufacturing organization with 178 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Abacus I.t. | Professional Services | 19 | $2M | United States | 2026-03-19 | |
| Capital on Tap | Banking and Financial Services | 200 | $20M | United Kingdom | 2026-03-12 | |
| India.Gov.In | Government | 500 | $50M | India | 2026-02-16 | |
| Manufacturing | 178 | $15M | India | 2026-02-05 | ||
| Insurance | 13500 | $66.2B | South Africa | 2026-02-02 | ||
| Banking and Financial Services | 20000 | $16.1B | United States | 2026-01-14 | ||
| Professional Services | 73000 | $16.1B | United States | 2026-01-06 | ||
| Professional Services | 10 | $1M | United Arab Emirates | 2025-12-19 | ||
| Professional Services | 150 | $20M | India | 2025-12-19 | ||
| Professional Services | 475 | $30M | India | 2025-12-01 |