Renown Health Technographics
Renown Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Renown Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7300 Renown Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Renown Health has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2018, Epic Tapestry for Medical Care Management in 2022, IBM Netezza Data Warehouse for Data Warehouse in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Renown Health is running and its propensity to invest more and deepen its relationship with UKG , Workday , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Renown Health revenues, which have grown to $850.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Renown Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Renown Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Renown Health implemented UKG Workforce Central HR (ex Kronos Workforce HR) as its Core HR solution to manage workforce administration across the organization supporting approximately 7,300 employees. The deployment established a centralized HRIS and workforce management foundation to administer timekeeping, HR records, payroll processing, and workforce information management at the application level.
The implementation covered UKG Workforce Central HR modules for Timekeeper, HR, Payroll, and WIM, configured to handle time and attendance enforcement, employee lifecycle data, payroll calculation workflows, and workforce information management processes. Configuration work emphasized application level administration, role based access control, module parameterization, and scheduling and payroll rule sets consistent with healthcare operational needs.
Operational ownership extended beyond the application to include back end system administration and data operations, with administrators responsible for server management and SQL based querying for reporting and troubleshooting. Responsibilities were organized to align application level UKG Workforce Central HR administration with IT support and HR payroll teams, creating a combined governance model for ongoing maintenance, data extraction, and day to day operational support.
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Tapestry | Medical Care Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Renown Health deployed Epic Tapestry as its Medical Care Management application to centralize health plan CRM and care management workflows. Epic Tapestry was positioned to provide a unified platform for CRM administration, referrals, authorizations, and portal-enabled member engagement across the organization.
The implementation emphasized application-level configuration of the Epic Tapestry CRM module, with explicit use of Referrals and Authorizations workflows and Tapestry CRM Administration capabilities. Portal functionality and reporting configuration were included in the build, and the scope of work reflects standard Medical Care Management functional terminology such as care coordination, member enrollment touchpoints, and authorization routing.
Operational coverage extended into contact center operations and adjacent patient communication systems, with responsibilities at Renown including SharePoint development for contact center tooling, administration of the hospital paging system, support for appointment scheduling and automated reminder calls, and handling of imaging orders documentation. Epic Tapestry functions were maintained alongside these operational systems to support end to end member and clinical workflows within the health plan side of the organization.
Governance and run book responsibilities were retained by an internal Epic Tapestry application specialist team, with staff holding Epic certifications in Referrals and Authorizations and Tapestry CRM Administration. Ownership model centers on in-house configuration and ongoing CRM module maintenance, with iterative updates driven by application specialists embedded in operations and contact center support teams.
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Medical Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2024 | 2024 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Renown Health implemented IBM Netezza Data Warehouse. The IBM Netezza Data Warehouse was provisioned as their Data Warehouse to centralize analytics across clinical, operational, and financial business functions.
The deployment leveraged the appliance-style, massively parallel processing architecture typical of IBM Netezza, providing a consolidated repository for structured clinical and transactional data and for reporting and analytics workloads. Implementation focused on standard data warehouse capabilities such as bulk ingestion and ETL, dimensional modeling, schema design, and SQL-based analytics, enabling centralized data modeling and reporting workflows. Operational coverage targeted analytics and IT teams within the health system, with governance and orchestration oriented around scheduled ingestion, data quality controls, and consolidated reporting pipelines.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Renown Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Renown Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||