RF-SMART
3563 Philips Highway Suite F-601,
Jacksonville, 32207, FL,
United States
Jacksonville, 32207, FL,
United States
1 970-422-5022
Professional Services
RF-SMART Technographics
RF-SMART Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RF-SMART and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 552 RF-SMART employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
RF-SMART has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RF-SMART is running and its propensity to invest more and deepen its relationship with Oracle , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RF-SMART revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RF-SMART intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RF-SMART Tech Stack and Enterprise Applications
RF-SMART ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, RF-SMART implemented Oracle NetSuite ERP to address core finance and accounting requirements. The deployment targeted ERP Financial capabilities to centralize transaction processing and financial reporting for RF-SMART, a United States professional services firm with roughly 552 employees and $105,000,000 in revenue.
The implementation of Oracle NetSuite ERP used a cloud SaaS configuration and emphasized core financial modules, including general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting and consolidation. Configuration work focused on chart of accounts design, accounting period controls, tax configuration, and role-based access control to support auditability and internal control frameworks.
Operational coverage centered on finance and accounting teams, revenue recognition workflows, billing and cash management processes, and procurement-related financial workflows. The ERP Financial deployment leveraged built-in financial workflows for month-end close orchestration, intercompany accounting rules, and centralized master data for customers and vendors.
Governance and process changes included formalizing segregation of duties, standardizing month-end closing procedures, and centralizing financial master data and reporting taxonomy to improve consistency in financial operations. Project rollout specifics and measurable outcomes were not provided.
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RF-SMART HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, RF-SMART implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its front end recruiting platform. The deployment is visible on the company website where UltiPro Recruiting is used to capture external applicants and route candidate data into the recruiting workflow. UKG Pro Recruiting (ex UltiPro Recruiting) is the primary application supporting RF-SMART for Recruiting,Applicant Tracking System functionality and applicant intake.
The implementation centers on standard applicant tracking capabilities common to the Recruiting,Applicant Tracking System category, including career site integration, job posting and distribution, candidate profile capture, pipeline management, interview scheduling, and offer workflow orchestration. Configuration work focused on career site embedding and candidate form flows to ensure consistent resume and application capture on the public site, while maintaining structured candidate records for downstream HR processing.
Operational ownership sits with RF-SMART talent acquisition and HR teams in the United States, where the system is used to centralize recruiting activities and standardize hiring workflows across professional services roles. Governance emphasizes role based access for recruiters and hiring managers and defined candidate lifecycle stages to support consistent selection and compliance practices.
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RF-SMART AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, RF-SMART deployed Hubspot Live Chat on its public website. The Hubspot Live Chat implementation provides a website-embedded chat widget to handle real time visitor engagement and initial lead capture, reflecting core Chatbots and Conversational AI capabilities.
Configuration included chat routing rules, canned responses, and transcript capture to standardize responses and ensure contact information is recorded for follow up. Operational coverage targeted marketing and sales teams managing inbound website conversations and lead qualification workflows, with governance managed through centralized Hubspot Live Chat administration and chat response playbooks.
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RF-SMART Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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RF-SMART Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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RF-SMART eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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RF-SMART CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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RF-SMART ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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RF-SMART PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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RF-SMART IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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RF-SMART CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at RF-SMART
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Sales | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Director of Development | Director | Finance | |
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Vice President Sales & Marketing | VP | Marketing | |
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Founder and Chairman | CXO | Finance | |
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COO | CXO | Finance | |
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CEO | CXO | Finance | |
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VP Marketing | VP | Marketing | |
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Global Director Of Business Development | Director | Sales | |
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Senior Director of Sales | Director | Sales | |
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Apps Being Evaluated by RF-SMART Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RF-SMART IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RF-SMART digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RF-SMART Technographics
RF-SMART is a Professional Services organization based in United States,
with around 552 employees and annual revenues of $105.0 million.
RF-SMART operates a diverse technology stack with applications such as
Oracle NetSuite ERP, UKG Pro Recruiting (ex UltiPro Recruiting) and Hubspot Live Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
RF-SMART has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and HubSpot.
RF-SMART recently adopted applications including
USPS Click-N-Ship in 2024, DocuSign eSignature in 2023 and FreshDesk Customer Support in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RF-SMART’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RF-SMART’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RF-SMART technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.