Austin, 78757-1300, TX,
United States
Rivet Works Technographics
Rivet Works Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rivet Works and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27 Rivet Works employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rivet Works has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Rivet Works for Content Management in 2017, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rivet Works is running and its propensity to invest more and deepen its relationship with Google , Rivet Works , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rivet Works revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rivet Works intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rivet Works Tech Stack and Enterprise Applications
Rivet Works Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Rivet Works implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The 27-employee United States professional services firm uses Google Workspace (Formerly Google G-Suite) as its primary collaboration and communication backbone, with references to the suite visible on its public website.
Deployment leverages cloud native Google Workspace services including Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, and Google Meet to provide email, calendaring, cloud storage, document collaboration, and video conferencing capabilities. Administration is handled through the Google Workspace admin console for user provisioning, domain configuration, group management, and access configuration aligned with standard Collaboration workflows.
Operational coverage is company wide across client delivery, operations, and marketing functions, scaled to a 27-person headcount. Governance has been organized around role based administration, sharing policies and device access controls to manage permissions and secure collaboration within the Google Workspace environment.
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Rivet Works Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rivet Works | Legacy | Rivet Works | Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Rivet Works deployed Rivet Works as its Content Management platform to operate its external website. The implementation emphasizes web content management, page templates, media asset handling, and role-based editorial controls to support marketing and client-facing content.
Deployment is provisioned for a small professional services firm context with approximately 27 employees, prioritizing lightweight administration and straightforward editorial workflows. Operational coverage centers on marketing and client communications, with capabilities for content authoring, publishing workflows, and responsive site delivery. Governance is exercised through CMS administrative roles and staged editorial review processes to control public publishing.
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Rivet Works CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Rivet Works implemented Hotjar on its public website, deploying the application as part of its Customer Experience tooling. The implementation is focused on capturing qualitative web behavior and on-site feedback from client facing pages to inform user experience and engagement analysis. Hotjar is used to instrument front end visitor sessions and enrich analytics workflows for a small professional services firm with 27 employees.
The deployment leverages Hotjar capabilities commonly associated with Customer Experience use cases, including session recordings, heatmaps, conversion funnel observation, and on-site feedback surveys and polls. Operational ownership is concentrated with marketing and UX oriented functions to support iterative content and interaction improvements, and the configuration is scoped to website pages rather than internal systems. The narrative centers on browser based behavior capture and qualitative insight workflows provided by Hotjar to support Rivet Works web engagement efforts.
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Rivet Works PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Rivet Works IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Rivet Works
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Rivet Works Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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