Roane County, TN
200 East Race Street,
Kingston, 37763, TN,
United States
Kingston, 37763, TN,
United States
1 865-882-9782
Government
Roane County, TN Technographics
Roane County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roane County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Roane County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roane County, TN has purchased the following applications: In-House ERP for ERP Financial in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Automattic Jetpack CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roane County, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , InteData Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roane County, TN revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roane County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roane County, TN Tech Stack and Enterprise Applications
Roane County, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 Roane County, TN implemented In-House ERP as its primary finance system, deploying an application identified as In-House ERP under the ERP Financial category. The deployment was executed by the county IT organization using in-house applications expertise and targeted core municipal finance processes across county government operations.
The In-House ERP implementation focused on ERP Financial capabilities, including a consolidated general ledger, accounts payable, accounts receivable, budgeting and fund accounting functionality, procurement workflows, and fixed asset tracking. Configuration work centered on municipal fund structures, departmental ledgers, and role-based financial controls, reflecting standard ERP Financial functional patterns for government accounting and budgetary compliance.
The solution was provisioned on county-managed infrastructure and governed by county IT and finance leadership, maintaining custody of data and operational administration internally. Operational coverage extended to county finance staff, procurement officers, and departmental fiscal users, centralizing transaction processing and financial recordkeeping within a single in-house system.
Governance combined finance-led policy controls with IT-managed technical administration, establishing chart of accounts standardization, user access segmentation, and phased functional rollouts by department. Primary Research performed by ARTW informs this account and the ARTW Research Team documented the implementation details.
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Payment Processing | ERP |
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2020 | 2020 |
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Roane County, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Roane County, TN deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The county references Google Workspace on its public website, indicating the use of cloud-hosted collaboration services for municipal operations and public document access. For a 100-employee government organization, the deployment supports core administrative functions across departments, emphasizing centralized email, shared drive storage, and collaborative document editing. The implementation scope includes user provisioning and role-based access controls managed through the Google Workspace administrative console to govern accounts and sharing settings.
Google Workspace (Formerly Google G-Suite) is configured to provide standard Collaboration capabilities, including Gmail for email, Google Drive for file storage, Google Docs, Sheets and Slides for collaborative authoring, and Google Calendar for scheduling. Administrative configuration appears to include organizational units and sharing policies that enable internal collaboration while exposing selected content to the public site. Identity and access controls, data sharing settings, and administrative workflows are managed within the platform to align municipal communications and document availability with county governance needs.
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Roane County, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Roane County, TN deployed Automattic Jetpack CRM on its public website, establishing a website-integrated CRM to capture and manage constituent interactions. The deployment positions Automattic Jetpack CRM as the county’s CRM for web-driven contact management and constituent communication workflows.
Configuration focused on core contact management and interaction tracking, implementing contact records, communication history, and web form capture workflows. The implementation leveraged typical CRM capabilities in the CRM category, including list segmentation and email contact management to support outreach and case follow-up.
Operational coverage centers on the county website as the primary intake channel, enabling staff to convert web inquiries into tracked constituent records and maintain sequential communication histories. Use cases described by the implementation include constituent engagement, service request intake, and public information request handling, with county staff operating the system from within the website environment.
Governance and administration were handled inside the website deployment, with role-based access controls and record keeping structured to align with public records expectations for county government. Data residency and application administration remain co-located with the county’s web property, keeping CRM operations within the existing web architecture.
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Roane County, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Roane County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Accounts Payable Clerk | Manager | Finance | |
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Accounts Payable Clerk | Manager | Finance | |
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Apps Being Evaluated by Roane County, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Roane County, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Roane County, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Roane County, TN Technographics
Roane County, TN is a Government organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Roane County, TN operates a diverse technology stack with applications such as
In-House ERP, Google Workspace (Formerly Google G-Suite) and Automattic Jetpack CRM,
covering areas like ERP Financial, Collaboration and CRM.
Roane County, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Google and Automattic.
Roane County, TN recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2021, SOFTtelPay in 2020 and GoDaddy in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Roane County, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Roane County, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Roane County, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.