Singapore, 573943,
Singapore
Bosch Singapore Technographics
Bosch Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bosch Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 670 Bosch Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bosch Singapore has purchased the following applications: Genesys Cloud CX for Call Center in 2022, Oracle Hyperion for EPM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bosch Singapore is running and its propensity to invest more and deepen its relationship with Genesys , Magnite , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bosch Singapore revenues, which have grown to $185.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bosch Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bosch Singapore Tech Stack and Enterprise Applications
Bosch Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Bosch Singapore implemented Genesys Cloud CX to power web-based customer engagement through its corporate website. Bosch Singapore implemented Genesys Cloud CX for Call Center functions to support customer service and contact center operations in Singapore.
The deployment used the Genesys Customer Experience Platform as a cloud-native contact center solution, configured for omnichannel contact routing from the website into agent queues, web chat and click-to-call flows, and standard Call Center capabilities such as automated call distribution, IVR scripting, and real-time analytics. Operational scope focused on customer support and contact center workflows, with configuration centered on agent desktop orchestration, queue management, and centralized monitoring and reporting.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Bosch Singapore EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2020 | 2020 |
In 2020, Bosch Singapore deployed Oracle Hyperion as its EPM application to centralize regional planning and management reporting for ASEAN finance and controlling. The implementation positioned Oracle Hyperion EPM in Singapore as a regional hub to support divisional controlling, FP&A, and business partnering across ASEAN business units.
Oracle Hyperion was configured to support core EPM workflows including planning and current forecast, monthly management reporting and analysis, transfer price reporting, cost center reporting and charging, consolidation, and business modeling. The implementation emphasized structured management reporting and planning modules consistent with EPM functional patterns, and Oracle Hyperion was used as the primary platform for forecasting and cost analysis tasks.
Integrations in the environment included SAP and Power BI and Business Warehouse mining as explicit data sources and downstream visualization tools, enabling Oracle Hyperion to ingest transactional and master data for financial planning and to feed consolidated outputs to business intelligence layers. Operational coverage extended across Controlling, Corporate Research Business Partnering, and the GROW Innovation Hub Business Partnering functions, reflecting a regional scope for budget monitoring and cross division cost management.
Governance focused on standardizing reporting cadence, budget utilization monitoring and forecast workflows, and operationalizing cost recharging and transfer price reporting processes to support business partnering activities. Bosch Singapore Oracle Hyperion EPM was positioned to support stakeholder collaboration, detailed accounting and costing analysis, and the ongoing evolution of finance processes within the ASEAN regional center.
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IT Decision Makers and Key Stakeholders at Bosch Singapore
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Apps Being Evaluated by Bosch Singapore Executives
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