Royal Business Bank
1055 Wilshire Blvd,
Los Angeles, 90017, CA,
United States
Los Angeles, 90017, CA,
United States
1 714-676-0270
Banking and Financial Services
Royal Business Bank Technographics
Royal Business Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Business Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Royal Business Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Business Bank has purchased the following applications: Fiserv Premier Bank Platform for Core Banking in 2021, Microsoft 365 for Collaboration in 2016, DocMagic IDP for Intelligent Document Processing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Business Bank is running and its propensity to invest more and deepen its relationship with Fiserv , MeridianLink , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Business Bank revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Business Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Business Bank Tech Stack and Enterprise Applications
Royal Business Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Royal Business Bank deployed Fiserv Premier Bank Platform to govern Core Banking operations with a clear operational focus on loan servicing and mortgage administration. The deployment was positioned to centralize servicing workflows used by front office loan servicing staff, including activities observed at the Brooklyn, New York servicing site where associates drafted payoff letters and processed assignment of mortgage collateral documents.
Fiserv Premier Bank Platform was configured to support loan servicing workflows, document generation for payoff letters detailing principal, interest, and fees, and assignment of mortgage fee processing transactions. Configuration work emphasized servicing transaction processing, fee posting, and document routing for both residential and commercial mortgage cases, consistent with Core Banking functional terminology for loan administration and accounting flows.
Operational execution included use of Fiserv's Navigator as the operational tool for assignment of mortgage fee processing transactions, reflecting a toolchain approach to mortgage administration within the platform environment. The rollout scope as documented covered loan servicing and mortgage administration functions, with role-aligned activities performed by Loan Servicing Associates and onboarding of servicing transaction processes into the platform.
Governance centered on standardizing assignment and payoff processing workflows inside the Fiserv Premier Bank Platform and formalizing role-based servicing responsibilities for mortgage processing staff. The implementation narrative emphasizes system configuration and operational discipline for mortgage assignment, fee processing, and document management within the bank's Core Banking footprint.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Royal Business Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Royal Business Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocMagic | Legacy | DocMagic IDP | Intelligent Document Processing | Content Management | n/a | 2016 | 2016 |
In 2016, Royal Business Bank implemented DocMagic IDP. DocMagic IDP serves as the bank's Intelligent Document Processing platform for intake and lifecycle orchestration of correspondent loans, centralizing document handling and assignment workflows.
The implementation configured document ingestion and automated data capture capabilities typical of Intelligent Document Processing, including optical character recognition and structured data extraction to support initial applicant reviews. Workflows were configured to maintain and create reports for all incoming correspondent loans, to track and assign new correspondent files to underwriters in a timely manner, and to assist loan officers and loan processors with creating, collecting, and processing loan applications.
Operational processes instrumented through DocMagic IDP include organizing appraisal request intake and processing appraisal orders, validating employment history and bank account information with conditional ordering of verification of employment, and reviewing escrow instruction, purchase contracts and preliminary title and appraisal documents. The platform is used to print and review loan documents through DocMagic and to send loan documents to escrow companies as scheduled, while staff contact title and escrow companies to obtain or update missing documents.
Governance and workflow restructuring focused on role based handoffs across loan operations, underwriting, loan officers and loan processors, with DocMagic IDP driving assignment, open condition tracking and escalation until closing conditions are finalized. The implementation embedded operational steps for initial review, coordination with external title and escrow parties, and ongoing condition management so that document generation, review and delivery are coordinated with closing timelines.
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Royal Business Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Royal Business Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President & Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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SVP/Director of Mortgage Production | Director | Operations | |
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Director Of Information Technology | Director | IT | |
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SVP & Financial Controller | VP | Finance | |
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Apps Being Evaluated by Royal Business Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Royal Business Bank IT executives and key decision makers. This section highlights Royal Business Bank's latest recorded technology evaluations, including nCino Bank Operating System for Core Banking on 2025-03-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Royal Business Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-28 | Royal Business Bank | Evaluated | nCino | nCino Bank Operating System | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Royal Business Bank Technographics
Royal Business Bank is a Banking and Financial Services organization based in United States,
with around 370 employees and annual revenues of $135.0 million.
Royal Business Bank operates a diverse technology stack with applications such as
Fiserv Premier Bank Platform, Microsoft 365 and DocMagic IDP,
covering areas like Core Banking, Collaboration and Intelligent Document Processing.
Royal Business Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Microsoft and DocMagic.
Royal Business Bank recently adopted applications including
Intuit Mailchimp Mandrill in 2023, Fiserv Premier Bank Platform in 2021 and MeridianLink Consumer (ex LoansPQ) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royal Business Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royal Business Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royal Business Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.